Employment

Our success in ending hunger in San Francisco and Marin relies on the people who work for our organization. If you would like to be a part of building a community where nutritious food is available to all, please consider joining our team of talented and dedicated individuals.
 
We provide a comprehensive employee orientation, continuing education at workshops and seminars, a wide variety of employee activities throughout the year, and competitive salary - all in a supportive and dynamic environment. Thank you for your interest in our organization.
 
The Food Bank is an Equal Opportunity Employer.
 

San Francisco 

Marin

 There are currently no openings at our Marin location.


Outreach Associate

Job Status: Full-time, Non-Exempt
Department: Programs
Reports to: Program Manager

POSITION SUMMARY:
Join a collaborative team of motivated individuals designing, supporting and expanding food programs throughout San Francisco and Marin counties.  This position is full time non-exempt and reports to a Program Manager.  This is a hybrid position among two programs—CalFresh Outreach and Pantry Enrollment System. The goal of the Food Bank’s CalFresh Outreach program is to increase participation in this vital nutrition benefit through community outreach, client direct services, education, advocacy, and collaborations with new and existing partners. The Food Bank’s new pantry enrollment system is centered on a shared customer database and program access protocols designed to facilitate the fair and equitable distribution of donated food at public food pantries throughout San Francisco and Marin Counties. This position is based in SF County and requires a candidate with fluency in Cantonese.

DUTIES AND RESPONSIBILITIES:

CalFresh Outreach

1. Outreach, Screening and Application Assistance

  • Develop an understanding of CalFresh (Food Stamps) program application and enrollment procedures (training will be provided).
  • Educate clients on eligibility for the CalFresh Program and provide pre-screening and application assistance as necessary.
  • Develop existing and establish new outreach connections at community based sites utilizing innovative methods for identifying and reaching non-participating populations.
  • Adapt existing educational and marketing materials (from public and private sources) for use within pantry network.
  • Provide non-eligible participants with referrals to accessing free food distribution programs and other resources.

2. Client Data Management and Tracking

  • Track outreach activities, pre-screens, applications submitted, outcomes, and other data.
  • Maintain accurate database of client information.
  • Maintain client confidentiality.
  • Assist in identifying clients who could be helpful in media related events.
  • Maintain accurate files and contribute to preparation of monthly reports.

3. Other Responsibilities and Expectations  

  • Assume responsibility for understanding and learning about CalFresh and other public benefits as well as their impact on clients’ lives to more effectively assist clients through the application process. Trainings will be provided.
  • Availability to work some evenings and weekends
  • Other duties as assigned.

Pantry Enrollment System

  • Work with Program Coordinator to manage the participation of thousands of households in a network of over 80 weekly neighborhood-based food pantries in San Francisco and Marin counties in a newly designed database system (PanDa).
  • Effectively communicate and educate pantry participants about new system and requirements, through off-site group presentations and outreach, individual meetings, and written correspondence.
  • Work with Program Coordinator to lead trainings and presentations to pantry volunteers.
  • Enroll participants into the Pantry Enrollment System, on paper and then into PanDa.
  • Monitor enrollment protocols, following up with participants and pantry representatives as necessary.
  • Develop and maintain effective participant and agency record keeping systems, collecting and inputting data.
  • Trouble shoot off-site once a neighborhood launches – continue to enroll and transfer participants as needed.
  • Make copies of forms and documents as needed to ensure smooth rollout process.
  • Respond to questions, complaints, and concerns of participants in a timely manner.

 QUALIFICATIONS:

  • College graduate or equivalency preferred.
  • One or more years of experience in non-profit or social services sector working directly with clients and/or community engagement work is a plus.
  • Fluency in Cantonese required.
  • Sensitivity to the needs of economically and educationally disadvantaged individuals.  Ability to maintain client confidentiality; ability to manage challenging clients and situations.
  • Proven record of accuracy in completing, tracking, and reviewing data.
  • Dependable in maintaining a flexible schedule and communicating changes when needed.
  • Demonstrated ability to follow established procedures and organize, plan and carry out activities to meet specific timelines.
  • Ability to work and interact with individuals (staff, volunteers and clients) from a variety of socioeconomic backgrounds in a culturally diverse work environment.
  • Experience working with clients facing multiple barriers to receiving services is a plus.
  • Interest in hunger or food issues, social justice, and community advocacy.
  • Valid driver’s license (access to vehicle strongly preferred but not required)
  • Physical Demands: Ability to stand and talk to people waiting for food distributions outdoors; comfort in a variety of settings and physical arrangements. Ability to carry up to 20 pounds of materials.

SALARY:  Competitive pay based on qualifications and experience

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holiday, vacation, and sick time.

Please submit cover letter and resume to:

Outreach Associate Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sfmfoodbank.org (Please use “Outreach Associate” in the subject line of your email.)
 


Program Coordinator

Job Status: Full-time, Non-Exempt
Department: Programs
Reports to: Senior Program Manager

POSITION SUMMARY:
Join a collaborative team of motivated individuals designing and supporting food programs throughout San Francisco and Marin counties. We work with human service and faith-based organizations to bridge the gap between millions of dollars of donated foods and thousands of families and individuals struggling to make ends meet in two of the counties with the highest costs of living in the world.  This position is a full-time, non-exempt position. Candidates should have experience working with community-based organizations and low-income communities in San Francisco, particularly in the Tenderloin and Treasure Island neighborhoods.  Bilingual preferred.  Position requires ability and willingness to work a flexible schedule, including periodic evening and weekend hours.

RESPONSIBILITIES AND DUTIES:

Neighborhood Oversight

  • Provide support to member agencies in assigned neighborhoods to improve/expand/sustain food distribution programs and optimize utilization of Food Bank services
  • Perform outreach in neighborhoods to identify, recruit and train community-based organizations to establish food programs
  • Inform, monitor and follow up with partner agencies to ensure compliance with Food Bank policies
  • Conduct periodic trainings with partner agencies and their staff, both paid and volunteer
  • Promote the well-being of individuals seeking food assistance and adherence to confidentiality guidelines
  • Respect for the inherent dignity and worth of individuals seeking assistance while treating each person in a caring and respectful manner

Program Coordination

  • Administer Food Bank program policies, procedures, information collection, reporting and evaluations
  • Communicate program information with agency representatives and Food Bank staff
  • Coordinate program logistics

Contract/Grant Support

  • Assist with proposals, implementation and reporting for government contracts and private grants

Other duties as assigned.

QUALIFICATIONS:

  • Bachelor’s degree and two years of experience working in social services and/or community organizing, or an equivalent combination of training and experience
  • Bilingual preferred
  • Ability to work and interact well with individuals from a variety of socioeconomic backgrounds in a culturally diverse environment. Strong interpersonal and community relations skills
  • Strong attention to detail
  • Proficiency in Word, Excel and databases
  • Understanding of hunger and food issues
  • Access to vehicle and valid driver’s license required

SALARY:  Competitive based on qualifications and experience.

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter and resume to:

Program Coordinator Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sfmfoodbank.org (Please include “Program Coordinator” in the subject line of your email.)


Associate Director, Leadership Gifts

Job Status: Full-time, Exempt
Department: Development
Reports to: Director of Development
Supervises: Major Gifts Officers, Corporate Development Manager, Grants Manager


POSITION SUMMARY:
The Associate Director, Leadership Gifts position requires an individual who is an experienced team leader and supportive supervisor and who has the ability to think strategically and creatively; manage multiple tasks independently; be persistent but diplomatic and always meet deadlines. This individual must be comfortable and skilled with phone, e-mail and face-to-face donor solicitations. The Associate Director, Leadership Gifts must be comfortable setting high level strategic vision and owning the systems and processes needed to execute on that vision. He or she must be a productive member of the results-oriented team and demonstrate excellent leadership and attention to detail.

Team Leadership and Collaborations:

  • Oversees the overall strategy and execution of the fundraising efforts for major individual and institutional giving teams.
  • Supervises two Major Gifts Officers in the management of each of their 125+ donor portfolios; supports and leads them in their direct solicitation and stewardship efforts.
  • Oversees the Development Manager in his or her role to handle all the administration, reporting, and project management for the Major Gifts team.
  • Supervises the Grants Manager and the Corporate Development Manager in their roles stewarding and growing our foundation and corporate partnerships.
  • Works closely with the Board of Directors and represents Development staff on the Board’s Development Committee.
  • Works closely with each Board member to help them identify, cultivate and solicit their own donor groups. This includes the development, implementation and evaluation of activities designed to create a partnership between Board and staff, including review of prospect lists, recruitment of solicitors and note-writers, strategy development for prospects, follow-through on stewardship strategies, successful wrap-up of all annual fundraising efforts, and provision of appropriate information/training, motivation and inspiration.
  • Collaborates closely with the Annual Fund manager to create a comprehensive strategy moving high potential Annual Fund donors into the major gift pipeline.
  • Collaborates closely with the Development Manager and Senior Manager of Data and Donor Services to oversee data input/output, maintenance, updating and tracking gift prospect and donor research relevant to leadership, cultivation, solicitation, acknowledgment, recognition and stewardship; runs monthly and ad hoc analysis reports to track major donor progress and present relevant findings to the Major Gifts team, Director of Development and Executive Director.
Team Administration

  • Works closely with the Major Gifts Officers, Development Manager, Corporate Engagement Manager, and Grants Manager to oversee the research of current and prospective donors to compile donor profiles using all available tools, including Internet-resources, Wealth Engine and publications.
  • Oversees team efforts to input and maintain detailed and up-to-date records on donor cultivation, solicitation and stewardship actions in Raiser’s Edge, creating and monitoring an annual Moves-Management calendar.
  • Oversees the development and administration of donor gift recognition programs including annual “Breadwinners” reception, donor wall, newsletter, media coverage, special acknowledgement awards and annual report.
Major Giving

  • Expands the Food Bank’s major donor base by setting a strategic plan to acquire, renew and upgrade individual donors of $1,000 or more.
  • Cultivates a personal portfolio of approximately 50 current major donors and/or major donor prospects; solicits those individuals for major gifts in the most effective and appropriate way, prioritizing face-to-face asks and calling upon Executive staff and Board members for assistance, as appropriate.
  • Uses a Moves-Management approach, mines Raiser’s Edge database for current and prospective major donors and works with other members of the Major Gifts team, the Director of Development, Executive Director and Board Members to cultivate relationships with those individuals and move them along a continuum (as appropriate) from awareness, to interest, to involvement, to investment.
  • Writes and assures preparation and mailing of all major gift acknowledgment letters, major donor appeals (quarterly), regular informational/stewardship mailings, customized progress reports for major donors as required and follow-up notes in a timely, donor-centered manner. Oversees all ongoing donor cultivation activities, including providing engagement opportunities and overseeing appropriate donor recognition.
  • Sets and implements a strategic fundraising plan to secure individual sponsors for our One Big Table annual gala.
  • Designs and executes on a strategic plan to develop and roll-out a Planned Giving program.
  • Attends events where major donors are guests.
  • Other tasks as assigned.
Institutional Giving

  • Expands the Food Bank’s institutional giving donor base by setting a strategic plan to acquire, renew and upgrade institutional donors.
  • Oversees the organization’s Institutional Giving program; delegates management of the Foundation Grants, Corporate Grants, and Corporate Sponsorships and Gifts to the Grants Manager and Corporate Development Manager, including identification, development and cultivation of prospective donors; stewardship of current donors; proposal and report writing, editing and timely submission; accurate research and data collection; budget development and compilation of supporting materials.
  • Works with the Director of Development to identify new programmatic and/or capital priorities and needs to pursue through Institutional Giving Fundraising.
  • Provides goal setting and strategic direction for Institutional Giving Fundraising.
  • Works closely with the Corporate Development Manager to set a strategic fundraising plan to secure corporate sponsors for our One Big Table annual gala.
  • Other tasks as assigned.

QUALIFICATIONS:

  • At least five years of fundraising experience highly desired, particularly experience in face-to-face major gift solicitation.
  • Extensive experience managing a team; experience supervising managers preferred.
  • Thorough knowledge of the fundraising processes for the cultivation, solicitation and stewardship of major individual and institutional gifts.
  • Exceptional interpersonal skills required. Must demonstrate ability to forge excellent relationships with donors, as well as work well with a team of co-workers, senior managers and a diverse board of directors.
  • Outstanding attention to detail, analytical ability, and research skills. Proficiency with a donor database, particularly Raiser’s Edge, is highly desired. Experience with Excel; Word preferred.
  • Experience preparing and tracking workplans and budgets.
  • Excellent professional writing and editing skills required.
  • Excellent planning and presentation skills that will represent the Food Bank’s mission, goals and philosophies with the highest professional standards.
  • Candidate must be exceptionally well-organized and a self-starter. Should be able to handle many details while pursuing overall goals with a positive outlook.
  • Commitment to the mission, goals and objectives of the organization.
  • Ability to work some evenings and weekends.
  • Bachelor’s Degree.

SALARY RANGE: Competitive salary based on qualifications and experience.

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter and resume to:

Associate Director of Development, Leadership Gifts Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sfmfoodbank.org (Please include “AD of Development, Leadership Gifts” in the subject line of your email.)


Policy and Advocacy Associate

Job Status: Full-time, Exempt
Department: Executive
Reports to: Associate Director of Policy and Advocacy

POSITION SUMMARY: 
The Policy and Advocacy Associate supports SFMFB’s policy and advocacy efforts by:

  • Conducting research and analysis of policies related to food insecurity
  • Advocating for policy reform to address food insecurity at the local, state and federal levels
  • Collaborating with various constituencies in support of policy and advocacy priorities
  • Supporting the work of the Associate Director of  Policy and Advocacy and the Executive Director

DUTIES AND RESPONSIBILITIES:

Policy Research & Analysis

  • Assist with development of SFMFB’s policy and advocacy priorities and legislative agenda
  • Track and analyze local, state and federal policies/legislation that address food insecurity
  • Research and develop policy analyses, white papers and other resources in support of policies and programs that address food insecurity

Advocacy

  • Help develop and implement strategies for advancing policy goals with local, state and federal policy makers
  • Understand and communicate public policy addressing food insecurity to a variety of constituencies, including elected officials and their staff; government agency staff; allied partner organizations; advocates and fellow staff
  • Support the development and maintenance of ongoing relationships with local and state elected officials

Collaboration

  • Create content to support advocacy efforts, including website, newsletter, social media and other publications
  • Work with with local, state and federal allies in support of advocacy strategies
  • Engage SFMFB’s network of partner organizations and supporters in advocacy initiatives

Other

  • Perform other duties as necessary or assigned

QUALIFICATIONS:

  • Bachelor’s degree and experience in public policy and/or advocacy required; advanced degree in related field preferred
  • Experience with policy research and/or legislative advocacy; demonstrated commitment to advocacy
  • Understanding of local, state and federal legislative process
  • Knowledge of issues related to food insecurity, hunger and poverty
  • Excellent verbal and written communication skills, including comfort with speaking in public and crafting presentations; and (2) ability to craft well-written articles and papers for public presentation
  • Ability to work independently
  • Ability to prioritize and organize work, and meet deadlines
  • Excellent interpersonal skills, including the ability to work and interact well with individuals (staff, volunteers and participants) from a variety of socioeconomic backgrounds in a culturally diverse environment
  • Demonstrated proficiency in Microsoft Word, Excel, Outlook and PowerPoint
  • Ability to travel periodically
  • Valid driver’s license

SALARY:  Competitive pay based on qualifications and experience

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter and resume to:

Policy and Advocacy Associate” Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sfmfoodbank.org (Please include “Policy and Advocacy Associate” in the subject line of your email.)


Director of Development

Job Status: Full-time, Exempt
Department: Development
Reports to: Executive Director
Supervises: 
Associate Director of Leadership Gifts; Senior Manager, Data and Donor Services; Senior Manager, Community Engagement; Senior Manager, Communications and Knowledge Management

POSITION SUMMARY: SF-Marin Food Bank is seeking a Director of Development to strategically lead the organization’s fund development department to meet its current goal of raising $14 million annually in support of SFMFB’s annual operating budget of $18 million.

The Director of Development oversees, manages, and directs all individual, corporate, foundation and special project fundraising activities for SFMFB. S/he leads the 20-person Development and Marketing team to meet the revenue needs of the organization.

This position reports to the Executive Director. The four positions reporting directly to the Director of Development include the:

  • Associate Director of Leadership Gifts
  • Manager of Community Engagement
  • Manager of Data and Donor Services
  • Manager of Marketing/Communications

SF-Marin Food Bank has engendered such success that the organization has outgrown its current warehouse facility. Hence, a capital campaign is anticipated to be launched in the near future, following the completion of the initial feasibility study, as well as foundational strategy and planning work.

AREAS OF RESPONSIBILITIES:

Fundraising

  • Develop and lead a comprehensive and diversified fund development strategy to sustain and grow the revenue base of SFMFB. Inspire and motivate the Development Team and oversee SFMFB’s development efforts to raise funds to meet the annual operating budget;
  • Ensure that all fundraising campaigns are well organized, well executed and lay the foundation for future increases in community support;
  • Lead and participate in the identification, cultivation and solicitation of major donors and planned gift donors in order to grow, strengthen and nurture SFMFB’s donor base;
  • Oversee the direct mail solicitation of current and potential donors;
  • Provide overall direction for the planning and execution of annual fundraising events, including the Annual Gala and the signature Anniversary events, which are held every five years;
  • Oversee the maintenance and expansion of SFMFB’s website, e-appeals and social network activities to achieve fundraising objectives and goals through online giving;
  • Lead the Grants team to maintain, cultivate and increase foundation support. Work with staff to identify SFMFB work that is fundable and identify new sources of foundation support;
  • Assure the strong management of the donor database and the prompt, accurate acknowledgement and recognition of donor contributions and food drive donations. Maintain information that will move our relationships with donors ahead;
  • Establish and oversee development of gift policies, systems and procedures built on ethical standards for soliciting and reporting;
  • Lead the development of a short- and long-term inter-departmental integrated marketing plan and lead a team in setting and executing marketing strategies;
  • Involve the Executive Director, Board members and other SFMFB staff in the above fundraising activities, as appropriate;
  • Keep up with trends in philanthropy to keep SFMFB on the forward edge of acquiring donor support in the future; and
  • Serve to staff and provide leadership to the Board of Director’s Development Committee.

Public Awareness

  • Oversee public outreach activities, including advertising and media campaigns related to raising funds or promoting awareness about SFMFB and its impact on ending hunger;
  • Make public presentations and appeals to prospective corporate, foundation, individual and congregation funders; and
  • Represent SFMFB at community functions as appropriate.

Organizational Support

  • Ensure that donor management systems are fully utilized and that underlying donor cultivation strategies are fully supported through appropriate leveraging of technology;
  • Deliver the strategy and provide the appropriate oversight to continuously improve the operations and related processes needed to effectively support all fundraising and marketing initiatives;
  • Develop and manage the annual fundraising budget and work plan; track and report results to the management team and the Board;
  • Support future growth efforts of the organization by participating in strategic planning activities and providing fundraising campaign analysis to the management team and the Board;
  • Participate on the senior management team to provide leadership and direction for SFMFB’s policies, programs and operations;
  • Collaborate effectively with other senior management team members; and
  • Work with the Executive Director and members of the senior staff to secure in-kind (other than food) donations and pro bono services as needed.

Staff Management

  • Model a leadership style that is open, supportive, and encouraging to staff, treating team members as respected colleagues;
  • Recruit for open Development and Marketing team positions promptly and strategically, thoughtfully crafting a team structure that further supports the work of the entire team;
  • Demonstrate an openness and willingness to engage with colleagues at all levels of the organization, welcoming their ideas and input;
  • Demonstrate and communicate a passion for the mission of the organization;
  • Set strong vision for development team, including clear objectives and goals. Motivate team to meet clear department goals and take the time to celebrate milestones along the way;
  • Provide strong professional development support for the fundraising and marketing teams and mentor individuals toward greater professional achievement; and
  • Maintain a strong team espirit de corps and healthy working environment within the department. Reinforce and build positive morale amongst team members to reduce turnover and increase staff retention.

CANDIDATE QUALIFICATIONS/EXPERIENCE:

Experience: A minimum of eight years of experience in fundraising with progressive experience in multi-channel development work.

Education: A Bachelor’s degree is required. An advanced degree and/or post-graduate training in fundraising is preferred.

The successful candidate will have the following professional skills and experience:

  • An organized and strategic approach to fundraising with experience in managing, developing and coordinating successful fundraising efforts;
  • A successful track record of setting and meeting fundraising goals
  • Experience managing a large team of professionals. Proven ability to create and maintain a collegial and positive work environment with high morale, professional standards and productivity;
  • Demonstrated success in major gift cultivation, solicitation and stewardship, direct response, grant writing, foundation, government and corporate funding;
  • Thorough understanding of all components of a diversified funding base including developing and managing budgets and knowledge of the most up-to-date donor tracking systems and tools;
  • A track record as an effective communicator who is articulate and persuasive in written and verbal communications; adept at crafting proposals, donor correspondence and other kinds of materials and making presentations to a variety of audiences;
  • A thorough understanding of marketing and communications and the ability to help ensure that this area functions effectively in conjunction with development activities.
  • Demonstrated ability to think strategically and a thorough understanding of strategic development and partnership building;
  • The ability to work effectively with the Executive Director and key members of the Board of Directors as appropriate;

COMPETENCIES/ATTRIBUTES:

The successful professional will have or be:

  • A commitment to and enthusiasm for the mission and vision of the San Francisco Food Bank;
  • A decisive leader who carefully considers the ideas and input others;
  • An effective, thoughtful, and clear communicator who is accessible to staff and is an avid, active listener.
  • A skilled supervisor and mentor with experience managing a large team of people in a complex department with multiple functions;
  • The ability to balance the demands of a results-oriented culture of accountability and measured outcomes with the need for an encouraging and supportive environment for team members and colleagues;
  • The ability to establish and maintain an atmosphere of openness and trust;
  • A sense of humor and ability to see the humor in things, often apparent in the daily interaction with staff and colleagues.
  • Demonstrated excellence in writing and editing, bringing well-honed skills to the work
  • Ability to work and interact well with individuals from a variety of socioeconomic backgrounds in a culturally diverse environment;
  • Ability to work under pressure at times and adapt easily;
  • Sound judgment, professionalism, a calm demeanor, and a positive attitude;
  • A strategist who is adept at planning, prioritizing, organizing and following through;
  • Outgoing, straightforward, creative, and self-motivated;
  • A facilitator, collaborator, and coordinator with outstanding leadership abilities and interpersonal skills;
  • An individual with credibility, good judgment, honesty, integrity, trust, and the ability to motivate others in a similar vein;
  • One who shares information readily, listens as well as gives advice and respects the abilities of others;
  • Team-focused -- must enjoy and be successful at working on teams and able to roll up one’s sleeves and make things happen as an individual; and
  • A person who presents a high degree of maturity, sophistication, self-confidence, and flexibility.

SALARY:  Competitive pay based on qualifications and experience

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

For additional information on this opportunity, please contact:
Sally Carlson
Managing Partner

415.433.2299 direct
415.203.5259 mobile
sally@carlsonbeck.com

Claire LeTard Heap
Principal

985.773.3326 direct
claire@calrsonbeck.com