Employment

Our success in ending hunger in San Francisco and Marin relies on the people who work for our organization. If you would like to be a part of building a community where nutritious food is available to all, please consider joining our team of talented and dedicated individuals.
 
We provide a comprehensive employee orientation, continuing education at workshops and seminars, a wide variety of employee activities throughout the year, and competitive salary - all in a supportive and dynamic environment. Thank you for your interest in our organization.
 
The Food Bank is an Equal Opportunity Employer.
 

San Francisco 

Marin


Program Associate (Pantry Enrollment System)

Job Status: Full-time, Non-Exempt, occasional Saturdays
Department: Programs
Reports to: Program Manager

POSITION SUMMARY: Join a collaborative team of motivated individuals designing, supporting and expanding food programs throughout San Francisco and Marin counties. This position is a full-time, non-exempt position working on the citywide rollout of the Pantry Enrollment System (PES).  This is a Monday through Friday position with occasional Saturday work as needed.

The Food Bank’s new pantry enrollment system is centered on a shared customer database and program access protocols designed to facilitate the fair and equitable distribution of donated food at public food pantries throughout San Francisco and Marin Counties.

DUTIES AND RESPONSIBILITIES:

Pantry Enrollment System

  • Work with Program Coordinator to manage the participation of thousands of households in a network of over 70 weekly neighborhood-based food pantries in San Francisco and Marin counties in a newly designed database system (PanDa).
  • Effectively communicate and educate pantry participants about new system and requirements, through off-site group presentations and outreach, individual meetings, and written correspondence.
  • Work with Program Coordinator to lead trainings and presentations to pantry volunteers.
  • Enroll participants into the Pantry Enrollment System, on paper and then into PanDa.
  • Monitor enrollment protocols, following up with participants and pantry representatives as necessary.
  • Develop and maintain effective participant and agency record keeping systems, collecting and inputting data.
  • Trouble shoot off-site once a neighborhood launches – continue to enroll and transfer participants as needed.
  • Make copies of forms and documents as needed to ensure smooth rollout process.
  • Respond to questions, complaints, and concerns of participants in a timely manner.
  • Other Duties as Assigned

QUALIFICATIONS:

  • College graduate or equivalency preferred. One or more years experience in non-profit or social services sector working directly with clients and/or community engagement work is a plus.
  • Fluency in Cantonese/ Mandarin required.
  • Sensitivity to the needs of economically and educationally disadvantaged individuals. Ability to maintain client confidentiality. Experience working with clients facing multiple barriers to receiving services is a plus.
  • Proven record of accuracy in completing, tracking, and reviewing data.
  • Dependable in maintaining a flexible schedule and communicating changes when needed.
  • Ability to work and interact with individuals (staff, volunteers and clients) from a variety of socioeconomic backgrounds in a culturally diverse work environment.
  • Interest in hunger or food issues.
  • Valid driver’s license (access to vehicle strongly preferred).
  • Physical Demands: Ability to stand and talk to people waiting for food distributions outdoors; comfort in a variety of settings and physical arrangements. Ability to carry up to 20 pounds of materials.

SALARY RANGE: based on qualifications and experience.

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter and resume to:

Program Associate Job Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: (415) 282-1909
Email: jobs@sfmfoodbank.org (Please include “Program Associate” in the subject line of your email


Information Services Manager

Job Status: Full-time Exempt
Department: Finance and Administration
Reports to: Sr. Information Services Manager
Supervises: Network Engineer

POSITION SUMMARY: The Information Services team is responsible for provisioning, maintaining, managing and improving the information technology infrastructure of the Food Bank.  The Information Services Manager, at the direction of the Senior IS Manager, provides leadership to the IS Team to assure that these responsibilities are fulfilled in a timely, efficient, and cost-effective manner, consistent with the Food Bank’s mission, values and priorities.

DUTIES AND RESPONSIBILITIES:

Information Services

  • Primary accountability for the provisioning, configuration and maintenance of hardware, including servers, work stations, laptops, storage devices, network appliances, network cabling, internet services, local and wide-area networking, VoIP and analog telephone systems, paging, printers, and associated peripheral devices.
  • Primary accountability for the selection, design, provisioning, configuration and maintenance of software and systems to enable the technology infrastructure, including operating systems, Active Directory, office software, e-mail, calendars.
  • Primary accountability for the security, sustainability and business continuity of Food Bank information systems including backup, continuity planning, anti-virus/anti-malware systems, firewall, prevention of unauthorized access.
  • Develop and enforce policies to support the appropriate and sustainable use of technology within the Food Bank. Accountability for orienting new staff on technology policies and procedures, and for communicating with all staff on technology issues.
  • As directed by Senior IS Manager, advise and assist other departments in the specification, selection and implementation of software and other technology solutions. Serve as a liaison between non-technical stakeholders and internal or external technology providers. Oversee the provision of required assets, such as servers, databases, domains, internally-developed custom applications.
  • Oversee the provision of help desk support to users.
  • Oversee the provision of general technical training support to users.
  • Except as required in case of urgent need, the Information Systems Manager and Team are not responsible for managing the internal workings of the ERP databases (Ceres, Jet Enterprise ) nor the CRM databases (Raisers Edge, Salsa) beyond providing required hardware, SQL management, connectivity, backups and installation assistance.

Management and Planning

  • Supervise subordinate members of the Information Services team, assign and prioritize tasks, monitor outcomes.
  • Develop annual operating and capital expense budgets for Information Services. Approve expenditures within authorized guidelines.
  • Perform project management functions as required for complex tasks.
  • Maintain awareness of organizational goals, priorities, and challenges. Be conversant with current and emerging technologies and propose technology solutions as needed.
  • Apply data analysis skills to organizational needs as required.
  • Coordinate with the Directors, Managers group and other departments as required.  Participate in management meetings and in-service training.

Other

Perform other duties as assigned

QUALIFICATIONS:

  • Combination of education and relevant experience sufficient to perform essential duties.
  • Understanding of supervision, business process, project management, business and systems analysis, computer and information systems.
  • Wide experience with common hardware and software systems, operating systems.
  • Proficiency in Microsoft Office Suite.
  • Ability to translate effectively between technical and non-technical staff and vendors.
  • Ability to work and interact well with individuals (staff, volunteers and participants) from a variety of socioeconomic backgrounds in a culturally diverse environment.

Excellent written and verbal communication skills.

  • Interest in hunger or food issues.
  • Valid driver’s license.

SALARY:  Competitive pay based on qualifications and experience

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter and resume to:

Information Services Manager Job Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sfmfoodbank.org (using “Information Services Manager” in the subject line)
 


Warehouse Worker and Truck Driver

Job Status: Full-time, Non-Exempt
Reports to: Marin Site Manager

POSITION SUMMARY: Responsible for warehouse duties as assigned, volunteer project coordination and pick-up and delivery in box food bank trucks. The position requires someone who will work a flexible schedule.

DUTIES AND RESPONSIBILITIES: 

  • Perform all daily warehouse duties including handling of product, operation of warehouse equipment, inventory of product and supplies, sanitation, volunteer activity coordination, building orders and invoicing agencies on shop floor.
  • Organize product flow and storage to maximize space efficiency and maintain the highest level of safety standards.
  • Receive, weigh, document and process produce, fresh rescue and food drive products.
  • Lead or assist in supervision of warehouse volunteers to increase job efficiency in warehouse tasks such as sorting or repacking product, product movement, cleaning projects, and equipment maintenance. Insure a positive volunteer experience.
  • Accurately complete all necessary paperwork for daily closing, inventory audits, transfers, invoicing, dump logs, and temperature logs.
  • Assist agency shoppers by accurately invoicing product and insuring proper amounts are taken.
  • When dispatched pick up donations and barrels. Deliver to brown bag sites and to locations with home delivered groceries.
  • Complete all driver’s logs and DVIRS as required. 
  • Contribute to the safety and maintenance of all equipment.

QUALIFICATIONS:

  • Flexibility to work changing schedule.
  • High School diploma or equivalent.
  • Ability to lift up 50 pounds.
  • Valid California commercial driver’s license.
  • Experience in driving a 16’ – 26’ bobtail truck.
  • Experience using forklifts, electric and manual pallet jacks, etc.
  • Use basic math skills to maintain accurate transactions.
  • Basic computer skills for entering invoices.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Strong organizational skills with the ability to prioritize tasks in the warehouse.
  • Ability to work and interact well with individuals (staff and volunteers) from a variety of socioeconomic backgrounds in a culturally diverse environment.
  • Ability to motivate and organize individuals.
  • Knowledge of the geography of Marin County.

PAY RATE:  $15.00 / hour

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit current DMV record, cover letter and resume to:

Warehouse and Truck Driver Search (Novato facility)
SF-Marin Food Bank
75 Digital Drive
Novato, CA 94949
Fax: 415-883-5178
Email: jobs@sfmfoodbank.org (using “Warehouse and Truck Driver” in the subject line)