Employment

Our success in ending hunger in San Francisco and Marin relies on the people who work for our organization. If you would like to be a part of building a community where nutritious food is available to all, please consider joining our team of talented and dedicated individuals.
 
We provide a comprehensive employee orientation, continuing education at workshops and seminars, a wide variety of employee activities throughout the year, and competitive salary - all in a supportive and dynamic environment. Thank you for your interest in our organization.
 
The Food Bank is an Equal Opportunity Employer.
 

San Francisco 

Marin

 There are currently no openings at our Marin location.


Outreach Associate

Job Status: Full-time, Non-Exempt
Department: Programs
Reports to: Program Manager

POSITION SUMMARY:
Join a collaborative team of motivated individuals designing, supporting and expanding food programs throughout San Francisco and Marin counties.  This position is full time non-exempt and reports to a Program Manager.  This is a hybrid position among two programs—CalFresh Outreach and Pantry Enrollment System. The goal of the Food Bank’s CalFresh Outreach program is to increase participation in this vital nutrition benefit through community outreach, client direct services, education, advocacy, and collaborations with new and existing partners. The Food Bank’s new pantry enrollment system is centered on a shared customer database and program access protocols designed to facilitate the fair and equitable distribution of donated food at public food pantries throughout San Francisco and Marin Counties. This position is based in SF County and requires a candidate with fluency in Cantonese.

DUTIES AND RESPONSIBILITIES:

CalFresh Outreach

1. Outreach, Screening and Application Assistance

  • Develop an understanding of CalFresh (Food Stamps) program application and enrollment procedures (training will be provided).
  • Educate clients on eligibility for the CalFresh Program and provide pre-screening and application assistance as necessary.
  • Develop existing and establish new outreach connections at community based sites utilizing innovative methods for identifying and reaching non-participating populations.
  • Adapt existing educational and marketing materials (from public and private sources) for use within pantry network.
  • Provide non-eligible participants with referrals to accessing free food distribution programs and other resources.

2. Client Data Management and Tracking

  • Track outreach activities, pre-screens, applications submitted, outcomes, and other data.
  • Maintain accurate database of client information.
  • Maintain client confidentiality.
  • Assist in identifying clients who could be helpful in media related events.
  • Maintain accurate files and contribute to preparation of monthly reports.

3. Other Responsibilities and Expectations  

  • Assume responsibility for understanding and learning about CalFresh and other public benefits as well as their impact on clients’ lives to more effectively assist clients through the application process. Trainings will be provided.
  • Availability to work some evenings and weekends
  • Other duties as assigned.

Pantry Enrollment System

  • Work with Program Coordinator to manage the participation of thousands of households in a network of over 80 weekly neighborhood-based food pantries in San Francisco and Marin counties in a newly designed database system (PanDa).
  • Effectively communicate and educate pantry participants about new system and requirements, through off-site group presentations and outreach, individual meetings, and written correspondence.
  • Work with Program Coordinator to lead trainings and presentations to pantry volunteers.
  • Enroll participants into the Pantry Enrollment System, on paper and then into PanDa.
  • Monitor enrollment protocols, following up with participants and pantry representatives as necessary.
  • Develop and maintain effective participant and agency record keeping systems, collecting and inputting data.
  • Trouble shoot off-site once a neighborhood launches – continue to enroll and transfer participants as needed.
  • Make copies of forms and documents as needed to ensure smooth rollout process.
  • Respond to questions, complaints, and concerns of participants in a timely manner.

 QUALIFICATIONS:

  • College graduate or equivalency preferred.
  • One or more years of experience in non-profit or social services sector working directly with clients and/or community engagement work is a plus.
  • Fluency in Cantonese required.
  • Sensitivity to the needs of economically and educationally disadvantaged individuals.  Ability to maintain client confidentiality; ability to manage challenging clients and situations.
  • Proven record of accuracy in completing, tracking, and reviewing data.
  • Dependable in maintaining a flexible schedule and communicating changes when needed.
  • Demonstrated ability to follow established procedures and organize, plan and carry out activities to meet specific timelines.
  • Ability to work and interact with individuals (staff, volunteers and clients) from a variety of socioeconomic backgrounds in a culturally diverse work environment.
  • Experience working with clients facing multiple barriers to receiving services is a plus.
  • Interest in hunger or food issues, social justice, and community advocacy.
  • Valid driver’s license (access to vehicle strongly preferred but not required)
  • Physical Demands: Ability to stand and talk to people waiting for food distributions outdoors; comfort in a variety of settings and physical arrangements. Ability to carry up to 20 pounds of materials.

SALARY:  Competitive pay based on qualifications and experience

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holiday, vacation, and sick time.

Please submit cover letter and resume to:

Outreach Associate Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sfmfoodbank.org (Please use “Outreach Associate” in the subject line of your email.)
 


Program Coordinator

Job Status: Full-time, Non-Exempt
Department: Programs
Reports to: Senior Program Manager

POSITION SUMMARY:
Join a collaborative team of motivated individuals designing and supporting food programs throughout San Francisco and Marin counties. We work with human service and faith-based organizations to bridge the gap between millions of dollars of donated foods and thousands of families and individuals struggling to make ends meet in two of the counties with the highest costs of living in the world.  This position is a full-time, non-exempt position. Candidates should have experience working with community-based organizations and low-income communities in San Francisco, particularly in the Tenderloin and Treasure Island neighborhoods.  Bilingual preferred.  Position requires ability and willingness to work a flexible schedule, including periodic evening and weekend hours.

RESPONSIBILITIES AND DUTIES:

Neighborhood Oversight

  • Provide support to member agencies in assigned neighborhoods to improve/expand/sustain food distribution programs and optimize utilization of Food Bank services
  • Perform outreach in neighborhoods to identify, recruit and train community-based organizations to establish food programs
  • Inform, monitor and follow up with partner agencies to ensure compliance with Food Bank policies
  • Conduct periodic trainings with partner agencies and their staff, both paid and volunteer
  • Promote the well-being of individuals seeking food assistance and adherence to confidentiality guidelines
  • Respect for the inherent dignity and worth of individuals seeking assistance while treating each person in a caring and respectful manner

Program Coordination

  • Administer Food Bank program policies, procedures, information collection, reporting and evaluations
  • Communicate program information with agency representatives and Food Bank staff
  • Coordinate program logistics

Contract/Grant Support

  • Assist with proposals, implementation and reporting for government contracts and private grants

Other duties as assigned.

QUALIFICATIONS:

  • Bachelor’s degree and two years of experience working in social services and/or community organizing, or an equivalent combination of training and experience
  • Bilingual preferred
  • Ability to work and interact well with individuals from a variety of socioeconomic backgrounds in a culturally diverse environment. Strong interpersonal and community relations skills
  • Strong attention to detail
  • Proficiency in Word, Excel and databases
  • Understanding of hunger and food issues
  • Access to vehicle and valid driver’s license required

SALARY:  Competitive based on qualifications and experience.

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter and resume to:

Program Coordinator Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sfmfoodbank.org (Please include “Program Coordinator” in the subject line of your email.)


Associate Director, Leadership Gifts

Job Status: Full-time, Exempt
Department: Development
Reports to: Director of Development
Supervises: Major Gifts Officers, Corporate Development Manager, Grants Manager


POSITION SUMMARY:
The Associate Director, Leadership Gifts position requires an individual who is an experienced team leader and supportive supervisor and who has the ability to think strategically and creatively; manage multiple tasks independently; be persistent but diplomatic and always meet deadlines. This individual must be comfortable and skilled with phone, e-mail and face-to-face donor solicitations. The Associate Director, Leadership Gifts must be comfortable setting high level strategic vision and owning the systems and processes needed to execute on that vision. He or she must be a productive member of the results-oriented team and demonstrate excellent leadership and attention to detail.

Team Leadership and Collaborations:

  • Oversees the overall strategy and execution of the fundraising efforts for major individual and institutional giving teams.
  • Supervises two Major Gifts Officers in the management of each of their 125+ donor portfolios; supports and leads them in their direct solicitation and stewardship efforts.
  • Oversees the Development Manager in his or her role to handle all the administration, reporting, and project management for the Major Gifts team.
  • Supervises the Grants Manager and the Corporate Development Manager in their roles stewarding and growing our foundation and corporate partnerships.
  • Works closely with the Board of Directors and represents Development staff on the Board’s Development Committee.
  • Works closely with each Board member to help them identify, cultivate and solicit their own donor groups. This includes the development, implementation and evaluation of activities designed to create a partnership between Board and staff, including review of prospect lists, recruitment of solicitors and note-writers, strategy development for prospects, follow-through on stewardship strategies, successful wrap-up of all annual fundraising efforts, and provision of appropriate information/training, motivation and inspiration.
  • Collaborates closely with the Annual Fund manager to create a comprehensive strategy moving high potential Annual Fund donors into the major gift pipeline.
  • Collaborates closely with the Development Manager and Senior Manager of Data and Donor Services to oversee data input/output, maintenance, updating and tracking gift prospect and donor research relevant to leadership, cultivation, solicitation, acknowledgment, recognition and stewardship; runs monthly and ad hoc analysis reports to track major donor progress and present relevant findings to the Major Gifts team, Director of Development and Executive Director.
Team Administration

  • Works closely with the Major Gifts Officers, Development Manager, Corporate Engagement Manager, and Grants Manager to oversee the research of current and prospective donors to compile donor profiles using all available tools, including Internet-resources, Wealth Engine and publications.
  • Oversees team efforts to input and maintain detailed and up-to-date records on donor cultivation, solicitation and stewardship actions in Raiser’s Edge, creating and monitoring an annual Moves-Management calendar.
  • Oversees the development and administration of donor gift recognition programs including annual “Breadwinners” reception, donor wall, newsletter, media coverage, special acknowledgement awards and annual report.
Major Giving

  • Expands the Food Bank’s major donor base by setting a strategic plan to acquire, renew and upgrade individual donors of $1,000 or more.
  • Cultivates a personal portfolio of approximately 50 current major donors and/or major donor prospects; solicits those individuals for major gifts in the most effective and appropriate way, prioritizing face-to-face asks and calling upon Executive staff and Board members for assistance, as appropriate.
  • Uses a Moves-Management approach, mines Raiser’s Edge database for current and prospective major donors and works with other members of the Major Gifts team, the Director of Development, Executive Director and Board Members to cultivate relationships with those individuals and move them along a continuum (as appropriate) from awareness, to interest, to involvement, to investment.
  • Writes and assures preparation and mailing of all major gift acknowledgment letters, major donor appeals (quarterly), regular informational/stewardship mailings, customized progress reports for major donors as required and follow-up notes in a timely, donor-centered manner. Oversees all ongoing donor cultivation activities, including providing engagement opportunities and overseeing appropriate donor recognition.
  • Sets and implements a strategic fundraising plan to secure individual sponsors for our One Big Table annual gala.
  • Designs and executes on a strategic plan to develop and roll-out a Planned Giving program.
  • Attends events where major donors are guests.
  • Other tasks as assigned.
Institutional Giving

  • Expands the Food Bank’s institutional giving donor base by setting a strategic plan to acquire, renew and upgrade institutional donors.
  • Oversees the organization’s Institutional Giving program; delegates management of the Foundation Grants, Corporate Grants, and Corporate Sponsorships and Gifts to the Grants Manager and Corporate Development Manager, including identification, development and cultivation of prospective donors; stewardship of current donors; proposal and report writing, editing and timely submission; accurate research and data collection; budget development and compilation of supporting materials.
  • Works with the Director of Development to identify new programmatic and/or capital priorities and needs to pursue through Institutional Giving Fundraising.
  • Provides goal setting and strategic direction for Institutional Giving Fundraising.
  • Works closely with the Corporate Development Manager to set a strategic fundraising plan to secure corporate sponsors for our One Big Table annual gala.
  • Other tasks as assigned.

QUALIFICATIONS:

  • At least five years of fundraising experience highly desired, particularly experience in face-to-face major gift solicitation.
  • Extensive experience managing a team; experience supervising managers preferred.
  • Thorough knowledge of the fundraising processes for the cultivation, solicitation and stewardship of major individual and institutional gifts.
  • Exceptional interpersonal skills required. Must demonstrate ability to forge excellent relationships with donors, as well as work well with a team of co-workers, senior managers and a diverse board of directors.
  • Outstanding attention to detail, analytical ability, and research skills. Proficiency with a donor database, particularly Raiser’s Edge, is highly desired. Experience with Excel; Word preferred.
  • Experience preparing and tracking workplans and budgets.
  • Excellent professional writing and editing skills required.
  • Excellent planning and presentation skills that will represent the Food Bank’s mission, goals and philosophies with the highest professional standards.
  • Candidate must be exceptionally well-organized and a self-starter. Should be able to handle many details while pursuing overall goals with a positive outlook.
  • Commitment to the mission, goals and objectives of the organization.
  • Ability to work some evenings and weekends.
  • Bachelor’s Degree.

SALARY RANGE: Competitive salary based on qualifications and experience.

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter and resume to:

Associate Director of Development, Leadership Gifts Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sfmfoodbank.org (Please include “AD of Development, Leadership Gifts” in the subject line of your email.)


Policy and Advocacy Associate

Job Status: Full-time, Exempt
Department: Executive
Reports to: Associate Director of Policy and Advocacy

POSITION SUMMARY: 
The Policy and Advocacy Associate supports SFMFB’s policy and advocacy efforts by:

  • Conducting research and analysis of policies related to food insecurity
  • Advocating for policy reform to address food insecurity at the local, state and federal levels
  • Collaborating with various constituencies in support of policy and advocacy priorities
  • Supporting the work of the Associate Director of  Policy and Advocacy and the Executive Director

DUTIES AND RESPONSIBILITIES:

Policy Research & Analysis

  • Assist with development of SFMFB’s policy and advocacy priorities and legislative agenda
  • Track and analyze local, state and federal policies/legislation that address food insecurity
  • Research and develop policy analyses, white papers and other resources in support of policies and programs that address food insecurity

Advocacy

  • Help develop and implement strategies for advancing policy goals with local, state and federal policy makers
  • Understand and communicate public policy addressing food insecurity to a variety of constituencies, including elected officials and their staff; government agency staff; allied partner organizations; advocates and fellow staff
  • Support the development and maintenance of ongoing relationships with local and state elected officials

Collaboration

  • Create content to support advocacy efforts, including website, newsletter, social media and other publications
  • Work with with local, state and federal allies in support of advocacy strategies
  • Engage SFMFB’s network of partner organizations and supporters in advocacy initiatives

Other

  • Perform other duties as necessary or assigned

QUALIFICATIONS:

  • Bachelor’s degree and experience in public policy and/or advocacy required; advanced degree in related field preferred
  • Experience with policy research and/or legislative advocacy; demonstrated commitment to advocacy
  • Understanding of local, state and federal legislative process
  • Knowledge of issues related to food insecurity, hunger and poverty
  • Excellent verbal and written communication skills, including comfort with speaking in public and crafting presentations; and (2) ability to craft well-written articles and papers for public presentation
  • Ability to work independently
  • Ability to prioritize and organize work, and meet deadlines
  • Excellent interpersonal skills, including the ability to work and interact well with individuals (staff, volunteers and participants) from a variety of socioeconomic backgrounds in a culturally diverse environment
  • Demonstrated proficiency in Microsoft Word, Excel, Outlook and PowerPoint
  • Ability to travel periodically
  • Valid driver’s license

SALARY:  Competitive pay based on qualifications and experience

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter and resume to:

Policy and Advocacy Associate” Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sfmfoodbank.org (Please include “Policy and Advocacy Associate” in the subject line of your email.)