Employment

Our success in ending hunger in San Francisco and Marin relies on the people who work for our organization. If you would like to be a part of building a community where nutritious food is available to all, please consider joining our team of talented and dedicated individuals.
 
We provide a comprehensive employee orientation, continuing education at workshops and seminars, a wide variety of employee activities throughout the year, and competitive salary - all in a supportive and dynamic environment. Thank you for your interest in our organization.
 
The Food Bank is an Equal Opportunity Employer.
 

San Francisco 

Marin


Back-up Driver

Job Status: Full-time, Non-Exempt
Department: Operations
Reports to: Operations Manager

POSITION SUMMARY: Perform daily warehouse duties (e.g. receiving, picking orders, maintenance, physical inventory, etc.) as assigned. Drive Food Bank box trucks to make prompt deliveries and pick-ups of donations and complete the related paperwork in a timely fashion, as needed to back up drivers. 

DUTIES AND RESPONSIBILITIES:

  • Use material handling equipment (stand up forklifts, pallet jacks, etc.) in a safe manner to perform all daily warehouse duties: receiving, storage, agency order pulling, salvage, produce sorting, and receiving.
  • Drive Food Bank vehicles to accomplish all donation pick-ups, product deliveries, Emergency Food Box delivery, and food drive barrel delivery/pick-up.
  • Maintain vehicle preventative maintenance logs.
  • Assist in supervising warehouse volunteers.
  • Maintain an organized and sanitary facility.
  • Monitor equipment condition and maintain equipment logs.
  • Perform other duties and tasks as assigned.

QUALIFICATIONS:

  • Possession and maintenance of a clean California Class “B” driver's license.
  • Two years route driving experience in the San Francisco area. 
  • Two years previous warehouse experience including: inventory/order picking, safe operation of forklifts, pallet jacks, other warehouse equipment, heavy lifting and other related warehouse tasks.
  • Ability to lift up to 50 pounds.
  • High school diploma or equivalent with good basic math skills.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Ability to work and interact well with individuals (staff and volunteers) from a variety of socioeconomic backgrounds in a culturally diverse environment.
  • Computer literate with experience in Excel and/or databases.

SALARY RANGE: $14.00 - $15.00 / hour

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Applications must include a current DMV report to be considered.

Please submit resume and current DMV report to:

Driver Class B
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sffb.org (Please include “Driver Class B” in the subject line of your email.)


Information Services Manager

Job Status: Full-time Exempt
Department: Finance and Administration
Reports to: Sr. Information Services Manager
Supervises: Network Engineer

POSITION SUMMARY: The Information Services team is responsible for provisioning, maintaining, managing and improving the information technology infrastructure of the Food Bank.  The Information Services Manager, at the direction of the Senior IS Manager, provides leadership to the IS Team to assure that these responsibilities are fulfilled in a timely, efficient, and cost-effective manner, consistent with the Food Bank’s mission, values and priorities.

DUTIES AND RESPONSIBILITIES:

Information Services

  • Primary accountability for the provisioning, configuration and maintenance of hardware, including servers, work stations, laptops, storage devices, network appliances, network cabling, internet services, local and wide-area networking, VoIP and analog telephone systems, paging, printers, and associated peripheral devices.
  • Primary accountability for the selection, design, provisioning, configuration and maintenance of software and systems to enable the technology infrastructure, including operating systems, Active Directory, office software, e-mail, calendars.
  • Primary accountability for the security, sustainability and business continuity of Food Bank information systems including backup, continuity planning, anti-virus/anti-malware systems, firewall, prevention of unauthorized access.
  • Develop and enforce policies to support the appropriate and sustainable use of technology within the Food Bank. Accountability for orienting new staff on technology policies and procedures, and for communicating with all staff on technology issues.
  • As directed by Senior IS Manager, advise and assist other departments in the specification, selection and implementation of software and other technology solutions. Serve as a liaison between non-technical stakeholders and internal or external technology providers. Oversee the provision of required assets, such as servers, databases, domains, internally-developed custom applications.
  • Oversee the provision of help desk support to users.
  • Oversee the provision of general technical training support to users.
  • Except as required in case of urgent need, the Information Systems Manager and Team are not responsible for managing the internal workings of the ERP databases (Ceres, Jet Enterprise ) nor the CRM databases (Raisers Edge, Salsa) beyond providing required hardware, SQL management, connectivity, backups and installation assistance.

Management and Planning

  • Supervise subordinate members of the Information Services team, assign and prioritize tasks, monitor outcomes.
  • Develop annual operating and capital expense budgets for Information Services. Approve expenditures within authorized guidelines.
  • Perform project management functions as required for complex tasks.
  • Maintain awareness of organizational goals, priorities, and challenges. Be conversant with current and emerging technologies and propose technology solutions as needed.
  • Apply data analysis skills to organizational needs as required.
  • Coordinate with the Directors, Managers group and other departments as required.  Participate in management meetings and in-service training.

Other

Perform other duties as assigned

QUALIFICATIONS:

  • Combination of education and relevant experience sufficient to perform essential duties.
  • Understanding of supervision, business process, project management, business and systems analysis, computer and information systems.
  • Wide experience with common hardware and software systems, operating systems.
  • Proficiency in Microsoft Office Suite.
  • Ability to translate effectively between technical and non-technical staff and vendors.
  • Ability to work and interact well with individuals (staff, volunteers and participants) from a variety of socioeconomic backgrounds in a culturally diverse environment.

Excellent written and verbal communication skills.

  • Interest in hunger or food issues.
  • Valid driver’s license.

SALARY:  Competitive pay based on qualifications and experience

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter and resume to:

Information Services Manager Job Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sfmfoodbank.org (using “Information Services Manager” in the subject line)
 


Inventory Lead-Dispatcher

Job Status: Full-time, Non-exempt
Department: Operations
Reports to: Marin Site Manager

PURPOSE OF POSITION: 
This position is integral in coordinating the Marin inventory of food product and menu planning with Food Resources. The role requires accurate tracking of product received, sold, distributed or dumped in Marin. The Inventory Lead oversees the sorting, tagging, re-classing and storage of food products. The position also dispatches 100 weekly deliveries to pantries and fresh rescue pick-ups. As needed, the Inventory Lead – Dispatcher drives one of the vehicles when there are not enough drivers to cover the routes. This role also directs activities in the warehouse in the absence of the Warehouse Lead.

DUTIES AND RESPONSIBILITIES:

Inventory

  • Responsible for accurately receiving of product from the San Francisco site, USDA and donations ensuring that all discrepancies are reconciled and properly reported.
  • Perform cycle counts of inventory and recommend adjustments to CERES for reconciliation.
  • Audit re-class log against CERES to ensure accurate inventory of re-pack and food driver product.
  • Report accurate dump numbers to Food Resources

Dispatch

  • Create weekly drivers schedule for 100 stops including weekends and holidays.
  • Make adjustments to the drivers schedule as necessary throughout the week and alert all drivers of the changes.
  • Act as driver for deliveries and or fresh rescue when there are not enough drivers in attendance.

Food Resources

  • Act as primary contact for menu planning for Food Resources to enable timely production of menu for order builder.
  • Coordinate with Order Builder to ensure the menu is built according to plan
  • Reconcile all invoice / menu discrepancies with billing and in CERES

Other

  • Direct warehouse activities in the absence of the Warehouse Lead
  • Perform other duties as assigned

QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience
  • Knowledge of geography of Marin County
  • Warehouse experience or food related experience
  • Proficiency in Microsoft Office Suite
  • Ability to work and interact well with individuals (staff, volunteers and participants) from a variety of socioeconomic backgrounds in a culturally diverse environment
  • Excellent written and verbal communication skills, including comfort presenting in front of large groups
  • Interest in hunger or food issues
  • Valid driver’s license
  • Experience in driving box trucks

SALARY:  Competitive pay based on qualifications and experience

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter, resume, and DMV driving record to:

Inventory Lead - Dispatcher Search
SF-Marin Food Bank
75 Digital Drive
Novato, CA 94949
Fax: 415-883-5178
Email: jobs@sfmfoodbank.org (Please use “Inventory Lead - Dispatcher” in the subject line of your email.)


Major Gifts Officer

Job Status: Full-time, Exempt
Department: Development
Reports to: Associate Director, Leadership Gifts

PURPOSE OF POSITION:  The Major Gifts Officer plays a critical role in developing and managing all fundraising activity for individuals contributing at least $1,000 annually, with a focus on building relationships with individuals capable of making gifts of $5,000 or more to the San Francisco and Marin Food Banks. This role is one of two Major Gifts Officer positions on the Major Gifts team. The team is supervised by the Associate Director, Leadership Gifts and supported by the Development Manager. The Major Gifts Officer is based in the Food Bank’s San Francisco office, and will travel in Marin and San Francisco counties with a special focus on cultivating and expanding the Food Bank’s major donor base in both regions.

POSITION REQUIREMENTS: Bachelor’s degree required, plus 3-5 years of related experience, or the equivalent combination of education and experience. Proven ability to close gifts at the five and six-figure level. Should have a high degree of computer literacy. Working knowledge of The Raiser’s Edge is a plus. Familiarity with the Food Bank and the San Francisco Bay Area funding community is highly desirable. Must be able to complete projects as a flexible team player in a collaborative work environment.

DUTIES AND RESPONSIBILITIES

  • Solicit annual and incremental gifts from a portfolio of approximately 125-150 major donors and prospects, both independently and working collaboratively with other staff and volunteers.
  • Identify new prospects among existing donors and outside of the Food Bank.
  • Develop and implement strategies for the cultivation, solicitation, and stewardship of individual major donors and prospects.
  • Build, maintain and maximize relationships with major gift donors and prospects, deepening their engagement with the Food Bank.
  • Schedule, manage, and regularly attend donor meetings and host private tours of Food Bank facilities individually and in partnership with other staff.
  • Develop annual plan for donor portfolio and assignments. Monitor annual plan results and modify as necessary.
  • Develop expert familiarity with programmatic offerings; maintain current knowledge of key developments in Food Bank programming and advocacy efforts as they occur. Maintain working knowledge of programmatic priorities and funding opportunities for donors.
  • Engage Food Bank Board members in fundraising efforts, working with Executive Director, Director of Development, Associate Direct of Leadership Gifts, and appropriate Program staff.
  • Help plan and staff development events as appropriate.
  • Other duties as assigned.

QUALIFICATIONS

  • Bachelor’s degree required, advanced degree a plus.
  • Three to five years demonstrated successful experience and effectiveness in major gifts fundraising with a focus on prospect identification, relationship building, and solicitation of large gifts.
  • Strong initiative and self-motivation, and interest in working as part of a collaborative team.
  • Outstanding interpersonal skills; excellent research skills; superior written and oral communication skills; and relevant computer skills.
  • Experience working with volunteers, Board members, and professional Program staff.
  • Flexibility regarding schedule and willingness to travel locally approximately two days a week
  • Demonstrated ability to coordinate portfolio management with additional team projects.
  • Understanding and appreciation for the Food Bank’s mission and the ability to articulate the unique aims and values of the organization to major donors and prospects.

SALARY RANGE: Competitive salary based on qualifications and experience.

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter and resume to:

Major Gifts Officer Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: 415-282-1909
Email: jobs@sfmfoodbank.org (Please include “Major Gifts Officer” in the subject line of your email.)
 


Program Associate (Pantry Enrollment System)

Job Status: Full-time, Non-Exempt, occasional Saturdays
Department: Programs
Reports to: Program Manager

POSITION SUMMARY: Join a collaborative team of motivated individuals designing, supporting and expanding food programs throughout San Francisco and Marin counties. This position is a full-time, non-exempt position working on the citywide rollout of the Pantry Enrollment System (PES).  This is a Monday through Friday position with occasional Saturday work as needed.

The Food Bank’s new pantry enrollment system is centered on a shared customer database and program access protocols designed to facilitate the fair and equitable distribution of donated food at public food pantries throughout San Francisco and Marin Counties.

DUTIES AND RESPONSIBILITIES:

Pantry Enrollment System

  • Work with Program Coordinator to manage the participation of thousands of households in a network of over 70 weekly neighborhood-based food pantries in San Francisco and Marin counties in a newly designed database system (PanDa).
  • Effectively communicate and educate pantry participants about new system and requirements, through off-site group presentations and outreach, individual meetings, and written correspondence.
  • Work with Program Coordinator to lead trainings and presentations to pantry volunteers.
  • Enroll participants into the Pantry Enrollment System, on paper and then into PanDa.
  • Monitor enrollment protocols, following up with participants and pantry representatives as necessary.
  • Develop and maintain effective participant and agency record keeping systems, collecting and inputting data.
  • Trouble shoot off-site once a neighborhood launches – continue to enroll and transfer participants as needed.
  • Make copies of forms and documents as needed to ensure smooth rollout process.
  • Respond to questions, complaints, and concerns of participants in a timely manner.
  • Other Duties as Assigned

QUALIFICATIONS:

  • College graduate or equivalency preferred. One or more years experience in non-profit or social services sector working directly with clients and/or community engagement work is a plus.
  • Fluency in Cantonese/ Mandarin required.
  • Sensitivity to the needs of economically and educationally disadvantaged individuals. Ability to maintain client confidentiality. Experience working with clients facing multiple barriers to receiving services is a plus.
  • Proven record of accuracy in completing, tracking, and reviewing data.
  • Dependable in maintaining a flexible schedule and communicating changes when needed.
  • Ability to work and interact with individuals (staff, volunteers and clients) from a variety of socioeconomic backgrounds in a culturally diverse work environment.
  • Interest in hunger or food issues.
  • Valid driver’s license (access to vehicle strongly preferred).
  • Physical Demands: Ability to stand and talk to people waiting for food distributions outdoors; comfort in a variety of settings and physical arrangements. Ability to carry up to 20 pounds of materials.

SALARY RANGE: based on qualifications and experience.

BENEFITS: Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit cover letter and resume to:

Program Associate Job Search
SF-Marin Food Bank
900 Pennsylvania Avenue
San Francisco, CA 94107
Fax: (415) 282-1909
Email: jobs@sfmfoodbank.org (Please include “Program Associate” in the subject line of your email


Warehouse Worker and Truck Driver

Job Status: Full-time, Non-Exempt
Reports to: Marin Site Manager

POSITION SUMMARY: Responsible for warehouse duties as assigned, volunteer project coordination and pick-up and delivery in box food bank trucks. The position requires someone who will work a flexible schedule.

DUTIES AND RESPONSIBILITIES: 

  • Perform all daily warehouse duties including handling of product, operation of warehouse equipment, inventory of product and supplies, sanitation, volunteer activity coordination, building orders and invoicing agencies on shop floor.
  • Organize product flow and storage to maximize space efficiency and maintain the highest level of safety standards.
  • Receive, weigh, document and process produce, fresh rescue and food drive products.
  • Lead or assist in supervision of warehouse volunteers to increase job efficiency in warehouse tasks such as sorting or repacking product, product movement, cleaning projects, and equipment maintenance. Insure a positive volunteer experience.
  • Accurately complete all necessary paperwork for daily closing, inventory audits, transfers, invoicing, dump logs, and temperature logs.
  • Assist agency shoppers by accurately invoicing product and insuring proper amounts are taken.
  • When dispatched pick up donations and barrels. Deliver to brown bag sites and to locations with home delivered groceries.
  • Complete all driver’s logs and DVIRS as required. 
  • Contribute to the safety and maintenance of all equipment.

QUALIFICATIONS:

  • Flexibility to work changing schedule.
  • High School diploma or equivalent.
  • Ability to lift up 50 pounds.
  • Valid California commercial driver’s license.
  • Experience in driving a 16’ – 26’ bobtail truck.
  • Experience using forklifts, electric and manual pallet jacks, etc.
  • Use basic math skills to maintain accurate transactions.
  • Basic computer skills for entering invoices.
  • Ability to communicate clearly and concisely, both orally and in writing.
  • Strong organizational skills with the ability to prioritize tasks in the warehouse.
  • Ability to work and interact well with individuals (staff and volunteers) from a variety of socioeconomic backgrounds in a culturally diverse environment.
  • Ability to motivate and organize individuals.
  • Knowledge of the geography of Marin County.

PAY RATE:  $15.00 / hour

BENEFITS:  Medical, dental, life, long-term disability, and 403(b) retirement plan with employer base and matching contribution. Generous holidays, vacation, and sick time.

Please submit current DMV record, cover letter and resume to:

Warehouse and Truck Driver Search (Novato facility)
SF-Marin Food Bank
75 Digital Drive
Novato, CA 94949
Fax: 415-883-5178
Email: jobs@sfmfoodbank.org (using “Warehouse and Truck Driver” in the subject line)