For people needing food from San Francisco’s main food bank, one of the biggest hurdles was actually filling out the online form for food stamps.
The application was long, with more than 200 questions. It didn’t work on mobile phones. For people without home computers, it was hard to get through the process.
But the San Francisco Food Bank, which provides fresh vegetables and dry goods to more than 200,000 people in northern California, partnered with a technology nonprofit that helped bring the application process into the digital era.