When families enroll in CalFresh, it opens the door to more than groceries.
Formerly known as food stamps, CalFresh is a vital part of the social safety net. Despite helping thousands stay above the poverty line, California’s participation rate is just 81 percent, ranking 31st in the country. To change this, the Food Bank is working to improve the system through outreach, advocacy, and policy. We co-sponsored AB 518, a new state law that requires California to identify people who are eligible but not enrolled and develop new ways to reach them to get them enrolled.
Last year, our team helped more than 2,400 people apply for CalFresh, unlocking $6.5 million in benefits for households in San Francisco and Marin. That’s money our neighbors can use to buy the food they need enabling families and communities to thrive.
CalFresh Puts Food on the Table… and Diapers in the Closet
In addition to enabling our participants to put food on their tables, CalFresh enable recipients to access other important
Outreach That Meets People Where They Are
We know that CalFresh is a proven strategy in reducing food insecurity. But stigma, immigration concerns, and a complex application process keep far too many people in San Francisco and Marin from getting help.
That’s why the Food Bank’s CalFresh Outreach team works closely with partners to provide outreach, education, and one-on-one support to enroll more eligible residents.
“The Food Bank’s free grocery programming is designed to support low-income residents of San Francisco and Marin to supplement their food budgets,” says Liliana Sandoval, our Senior Director of Programs and Outreach. “Starting CalFresh outreach at the Food Bank was an obvious choice.”
Bringing CalFresh into the Food Bank’s mission was a natural step, Liliana says, since even a small benefit can make a difference.
“Folks can attend a pantry and receive CalFresh,” she explains. “Even if they only get the minimum monthly benefit, they can buy food that isn’t available at the pantries. Ultimately, we want people to have a bit more ease in their daily lives.”
Building Confidence, Busting Myths

In March 2025, the Food Bank’s CalFresh Outreach Team hosted its first in-person training since the pandemic. Staff from community organizations across San Francisco and Marin were excited to come together to deepen their understanding of the CalFresh application process and build skills to better support participants.
“Community means more than ever right now,” Liliana said at the start of the day. “We’re all here to learn from each other.”
The training covered everything from household composition and income rules to immigration-related eligibility and how to help people navigate BenefitsCal, the website where people can apply for and manage their public benefits Partners also learned about new updates, like chip-enabled CalFresh cards that reduce fraud, and additional benefits like discounts on museums, internet, and more.
Partners who joined the training shared real fears their clients have, especially older adults, immigrants, and students. Some talked about legal permanent residents who were afraid to apply, worried it could affect their families.
“There’s so much fear out there,” Liliana said. “And that’s why we’re doing this.”
Another one of the myths that Liliana and her team are working to dispel is around who is eligible for CalFresh and who isn’t. Many people assume they don’t qualify, while others have tried before and stopped because the process was too difficult or unclear.
She wishes more people understood what CalFresh is really about: it’s a tool for dignity, stability, and choice.
“There is no nutrition restriction on what folks can buy, and most grocery stores, farmers markets, and big chain stores accept CalFresh,” Liliana says. People can choose what they want to eat and where to shop. Everyone needs food, and that’s why we are here — to help folks access it.”
As CalFresh Awareness Month continues, the Food Bank’s Outreach Team is out in the community nearly every day, visiting schools, events, and pantries to raise awareness and enroll new participants.
It’s a busy season, but the mission remains the same: meet people where they are, walk with them through the process, and open the door to resources that make things a little more manageable for families.
And connecting folks to CalFresh can open doors to many other cost-saving resources they might not expect. Through CalFresh, people may also be eligible for:
- Transit discounts
- Free or low-cost cell phone service through the federal Lifeline program — sometimes even a free phone
- Affordable internet from major providers, with plans starting as low as $10 per month
- Half off Amazon Prime through Prime Access
- Free museum admission
“Life is already so complex, and our low-income community members have to navigate so much just to meet their basic needs,” Liliana says. “Our team loves reminding partners about these added benefits, because CalFresh isn’t just about food. It’s about making everyday life a little easier.”

At the Food Bank, we know that access to healthy nutritious food is deeply connected to the climate crisis. If we want to build a food-secure future, we have to protect the environment we all depend on to grow the fruits, vegetables, and grains that nourish our communities. That’s why making big investments in sustainability is so important for our Food Bank.
meant it quite literally. On a sunny Wednesday morning in April, Benny was busy digging through banana boxes in a Trader Joe’s parking lot, searching for stray cartons of eggs while repackaging a caseload of donated groceries.

major factor in the worsening climate crisis. But what if, before it spoils, that food could make it onto the tables and into the stomachs of our neighbors across San Francisco and Marin?
whole grains and proteins.
more people, and save more energy. Now, we’re building on that momentum by installing solar panels at our San Rafael warehouse!
Ms. Chang finished loading up her cart with groceries and beckoned us over to view her most recent crop: a bountiful patch of cauliflower! Each plant boasted a still-growing cauliflower head, already larger than an outstretched hand. 

to close because of pandemic precautions, the pantry reopened with the support of the Food Bank back in February of 2023.
across San Francisco and Marin who are facing similar difficulties. On the Saturday we visited, volunteers laid out items like rice, bok choy, beets, carrots and celery farmer’s market-style, so each participant could take or decline items as they wished.
Upon immigrating to San Francisco from Guangzhou, China in the 80s, Ms. Chang worked as a sewist in San Francisco Chinatown’s garment factories
farm, and my family enjoys coming to these events. We throw parties, sing, dance, everything. Y
Volunteering with the Food Bank in May 2020 was really a no-brainer for Mitchell. As a retired government worker for various public health agencies, he already had a deep knowledge of epidemics and health outbreaks. Combined with the driving force of his faith, Mitchell knew he wanted to help his community out during a difficult and pivotal time.
a pallet and put it on the table. And I will be 80 years old in July!”
way to ensure we can continue meeting the immediate needs of our neighbors while strategically planning for more long-term, holistic solutions in the future. Thank you, Mitchell, for your dedication to ending hunger in San Francisco and Marin! We can’t do this work without supporters like you.


Food Bank (FB): Before we dig into the Elevating Voices: Power Summit, let’s hear a little more about your work in the Tenderloin.

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