
On the Webster-Eddy food pantry’s opening morning, Japantown was cool and foggy, typical for San Francisco summer. Neighbors lined up along the chain link fence, eager to pick up fresh fruits and vegetables within walking distance of their homes. San Francisco-Marin Food Bank volunteers buzzed with first-day jitters, but operations ran smoothly under lead volunteer Katie’s steady hand.
She kept her cool through the bustle, checking in with Food Bank staff to confirm registration was ready and guiding volunteers on where unboxed produce should go. Katie even found time to set up a hand-lettered sign with the pantry’s name, a small touch that made the site feel welcoming from the start.
Her commitment to helping her community started long before that morning.
As a child, Katie’s mom encouraged her and her siblings to volunteer at their hometown food bank, planting the seed for a lifelong passion for giving back. About five years after moving to San Francisco, she felt compelled to spring into action again during the COVID-19 pandemic, when the Food Bank launched Pop-Up Pantries across the city in response to surging need.
Those early days, she remembers, were hectic but vital for her neighbors. “It was busy, but it was really great,” Katie says. “A lot of people were getting access to food who hadn’t had it before.”
When Katie learned that Pop-Up Pantries would be closing due to funding cuts, she and her fellow volunteers worried about where their neighbors would turn for food. Instead of walking away, they decided to act.
“We were disappointed and just asked, ‘Hey, what would it take to keep this going?’” she recalls.
With the Food Bank’s guidance and a church partner providing space, Katie helped lead the effort to create a permanent food pantry.
“Food is a basic need,” she says. “Everyone should have access to food. It’s important to me to be able to support that.”
While she’s grateful to be able to meet the urgent need she sees now, she’s also thinking about the future: Congress voted to slash $186 billion from the Supplemental Nutrition Assistance Program (SNAP) over the next decade, and the weight of those cuts is already being felt.
“I think the one that’s really tough for me to understand is cutting food access,” Katie says. “Most people, if you talk to them, would say they support people having access to food. The thing that’s unfortunate is seeing politics hamper that. A lot of people don’t understand that cutting dollars to food banks means people will not be eating. This isn’t just stuff happening in Washington, D.C. These are decisions affecting my town, my city, my block, my neighbors.”
Despite her frustration, Katie remains hopeful. She believes her neighbors want to help, and that once they move past the fear of committing to something, they’ll feel proud of their impact. She also sees group volunteer opportunities, like those at the Food Bank, as a way to ease the pressure.
“If you know you won’t be alone, it’s a lot less scary,” she says. “And what’s the worst that can happen? Even if it doesn’t go perfectly, you’ve still helped more people than if you did nothing.”
That belief is one of the many reasons Katie keeps showing up without fail.
“Honestly, it’s been a huge help for my mental health to feel like I am part of something,” she says. “And the Food Bank’s support has made it all possible. I’m running this site, but I couldn’t do it without them. They’re the ones making sure the food is here every week.”
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