Technology That Makes an Impact: Q&A With Cruise

September 19, 2023

Home-Delivered Groceries (HDG) is one of the flagship services our Food Bank offers, serving thousands of participants every week. HDG fills critical gaps in the food assistance landscape: it means that people who find it difficult or impossible to attend food pantries, like seniors or adults with disabilities, can still receive the fresh, nutritious groceries they need. “The produce is just wonderful,” shared Violet, a resident of the Richmond district and HDG participant. “It’s hard for me to lug vegetables home – they’re heavy, you know? And I don’t want to be a burden on my sons and their families.”

But HDG wasn’t always as robust as it is now. Thanks to partners like Cruise, we were able to quickly scale the service when shelter-in-place began in 2020. Their commitment to serving the community is moving us closer to providing food for all. We sat down with Cruise to hear more about our partnership.

Food Bank (FB): When and how did the partnership with the Food Bank come about?

Cruise: When the pandemic hit in early 2020, food insecurity skyrocketed across San Francisco. The number of people who needed support from the San Francisco-Marin Food Bank nearly doubled.

At Cruise, we started by simply asking how we could help. After talking with the Food Bank’s leadership, we committed part of our all-electric fleet of autonomous vehicles (AVs) to quickly scale the HDG program and aid in delivering groceries to those in need. What initially started as a crisis response program in 2020 has grown into a long-term community partnership – to date, we’ve delivered millions of meals with our AVs – and more than three years later, we’re honored to continue delivering these meals six days a week.

 

FB: What benefit have you seen to giving back to the community in this way?

Cruise: Our Cruise for Good partnerships have provided benefits for our community and our company. We’ve delivered over 2.5 million meals to local residents in need, particularly in underserved areas. We’re proud to directly be partnering with San Francisco-Marin Food Bank in a robust way – our teams work together on a daily basis to ensure we’re utilizing the best of our technology to meet a community need in bringing nutritious food to people in a way that fosters equity and dignity.

We’ve also learned through this process. Community partnerships have allowed us to tangibly see how our technology can be harnessed to directly meet the needs of our neighbors – and as a result, these partnerships have been a significant source of employee pride as well as provided operational learnings for our business.

 

FB: Cruise took the 1% Pledge, did your partnership with the Food Bank influence that decision in any way?

Cruise: Absolutely! Serving our communities is core to our mission, but it was this partnership that started in the pandemic that was pivotal for us in realizing our potential to meet urgent challenges in our community even while we were pre-commercial.

While this began organically, it is now core to how we operate. Cruise for Good is a formal program anchored by our Pledge 1% commitment to dedicate at least 1% of our fleet to serving the needs of our local communities.

 

FB: Cruise isn’t just working with the Food Bank, are there other ways you are engaging with the community?

Cruise: The hunger crisis also sits at the intersection of a climate crisis, with over 30 million Americans facing food insecurity, while food waste reaches record highs. Recently, we partnered with food rescue nonprofit, Replate, to launch a first-of-its-kind driverless, all-electric food rescue initiative to combat food insecurity, food waste, and climate change. Cruise’s AVs now deliver recovered meals from local restaurants and business to nonprofits serving those experiencing food insecurity.

In addition, millions of Americans don’t have access to reliable transportation, which in turn creates barriers to economic mobility. That’s why we extended our partnership with nonprofit SF New Deal to provide free rides to late-shift service workers here in San Francisco. In the first few months of this ridehail partnership, Cruise has provided hospitality workers with thousands of rides to workers who often have limited safe or affordable ways to get to and from work.

 

FB: September is Hunger Action Month, a time for people to step up to take tangible action to end Hunger. How would you encourage other companies to take action?

Cruise: Hunger Action Month is an important reminder: it’s up to all of us to take action to end hunger.At Cruise, social impact is in our DNA and embedded in our mission to build more sustainable, equitable, and accessible communities – so it’s natural that our employees have shown genuine enthusiasm for this partnership and many teams across Cruise have volunteered and even led fundraising campaigns for the Food Bank. Volunteering with San Francisco-Marin Food Bank is a simple but effective way for individuals to take action to combat food insecurity. We’d also love to see other companies at One Big Table, where we’ll come together as a community to fundraise to end hunger.

We encourage companies of all sizes to leverage their resources (employee time and talent, in-kind and financial donations) to support critical organizations like San Francisco-Marin Food Bank – and consider joining Pledge 1% to institutionalize these commitments.

A Familiar Face

August 24, 2023

Ring twice. Leave it at the door if there’s a note. Knock once, but loudly, he’s hard of hearing. She’ll get the door; it just takes her a while to get up.

By now, Home-Delivered Groceries volunteer Gideon has these quirks down pat. A freelance journalist by trade, he had just started remote work when the pandemic hit. Three weeks into lockdown, his friend posted on Facebook about a volunteering opportunity with the Food Bank, delivering groceries to homebound neighbors. Gideon was in: “There are things you miss doing, being work from home the whole time. This kind of fills in some of those gaps,” he told us.

Volunteering: A Social Exercise

Gideon loads grocery bags into his car for delivery.

After trying different routes, Gideon eventually chose to “Adopt a Building” or make regular deliveries to the same apartment complex each week. For three years, Gideon’s Saturday mornings have looked very similar: roll up to the Food Bank warehouse, pack his sedan with 20 grocery bags, knock on his neighbors’ doors, and deliver fresh produce, proteins, and grains from the Food Bank wagon in tow.

It’s at this apartment complex where he first met Victoria, who we met in the previous story, along with 19 other neighbors he’s come to know in the years since. For Gideon, volunteering is equal parts exercise – “a trainer once told me the best workouts are the ones that are repeatable!” – and socializing. At one apartment, he goes in to chat with a 94-year-old woman and her daughter offers him a taste-test of the noodles they’re cooking. At another, he shares that they gifted him caramel popcorn after the Warriors were in the finals last year. Even in these passing interactions, it’s clear how food and care go hand in hand.

Showing Up, Every Week

Gideon waves hello to one of the participants along his route.

“It creates a sense of membership,” Gideon said of delivering groceries each week. “You know you’re part of a community, and seeing familiar faces, there’s a type of connection. It’s made [this time] a lot less grim and lonely, without a doubt.”

As we head to make the last delivery of the day – Victoria’s apartment – Gideon shares he’s excited to sit in on the interview and learn more about her life. With 20 deliveries to make, it’s not every day he gets to sit down for a conversation with one of his neighbors. “I look forward to this,” he told us. “I have a stressful job where I don’t interact with people, and volunteering is kind of the opposite. We don’t really have that much time to talk to any [neighbors] individually, but we want to be there for them. We want to show up.”

Gideon (left) and Victoria (right) in Victoria’s building lobby

Be Safe, Be Healthy, Enjoy Life

August 24, 2023

As a retired nurse and home health aide of 25 years, Victoria knows the importance of staying active and eating healthy. In early 2020, she “started going to the YMCA – they have a lot of activities for seniors. There’s bingo, exercise [classes], and every Tuesday they give us food,” she told us at her apartment in the Mission, where she’s lived alone for the past 10 years.

When the pandemic hit, everything at the YMCA shut down – along with the food pantry across the street where Victoria would pick up groceries each week. “I can stand for a couple of minutes, but if the food I get is too heavy, it’s hard for me to get to my apartment,” she shared. “So, when the program was changed, and they delivered it, I was very happy.”

Home-Delivery Makes a Difference

Gideon (left) and Victoria (right) in Victoria’s building lobby

That new program was Home-Delivered Groceries (HDG), which was greatly expanded by the Food Bank during the pandemic when many neighbors like Victoria were homebound and hundreds of neighborhood food pantries were closed. Once a week, HDG participants get a knock at

their door, and a bag full of leafy greens, seasonal fruits, proteins, and grains are delivered to their doorstep with a smile.

“That’s why I’ve known Gideon for a long time. He always comes and delivers the food every Saturday, which I appreciate so much,” Victoria shared with us, gesturing to Gideon, her regular HDG volunteer of three years. “He’s working every weekend – we should give him some award, signed by the governor,” she proposed, earning a laugh and a “I’ll take it!” from Gideon.

Convenient, Consistent Food Access

Gideon lifts a bag of home-delivered groceries.

Victoria is very health conscious, especially since getting diagnosed with glaucoma. With ingredients from HDG, she can make the nutritious meals that help ward away what she calls the “three brothers and sisters” that visit you as you get older: high blood pressure, high blood sugar, and high cholesterol.

“I have to watch my diet sometimes. [The Food Bank] gives mostly everything – bell pepper now, mushroom, ground beef, turkey, eggs, lettuce, tomatoes, oranges… so, mostly the food that [I] eat every day. I’ll use that in a stir fry, or sometimes I make sinigang, sisig, adobo, or lumpia shanghai. I enjoy it.”

Convenient, consistent access to healthy food helps take a huge stressor off Victoria’s plate, especially as a retiree on a fixed budget. Her income of $850 per month from Supplemental Security Income has to stretch to pay for her utilities, rent, and various medications and medical bills – a nearly impossible task in San Francisco. “Because of [my] age, I cannot go back to work. This is what I get. And the prices of commodities are going up. With the help of the Food Bank, at least I have something to eat.”

Until Next Saturday!

In the coming months, Victoria is focused on attending checkups for her glaucoma, and looking into attending a friend’s Episcopalian church community – she says the bingo is a big draw. And, of course, she’ll be looking forward to Saturdays, both for her grocery delivery and chatting with Gideon. After showing us the bounty in her bag and contemplating what she’ll make for dinner – “maybe some omelet” – she leaves us with a few parting words that Gideon’s already familiar with.

“When I see him, I say, ‘I cannot repay you for all these sacrifices that you are giving to us.’ So I say, ‘Be healthy, be safe, and enjoy life.’ That’s the thing I tell [him] every Saturday he comes and delivers my food.”

Victoria shows off her grocery haul.

Growing Food Sovereignty in the Bayview

May 24, 2023

Earth Day at Florence Fang Community Farm (FFCF) was a feast for the senses: blue skies and verdant greens offset by blooming wildflowers, the smell of soil, and the conversation of food pantry participants and farm volunteers mixing with bird calls and Chinese folk songs. 

Nestled in the heart of the Bayview, FFCF is a “community center, outdoors,” in the words of Director Ted Fang. In addition to cultivating the land, FFCF runs a farmer’s market-style food pantry that opens at 9 a.m. each Saturday to serve the community with fresh fruits, leafy green vegetables, and proteins, provided by the Food Bank. The farm also provides the harvests of the season to pantry participants! 

“A Community Center”  

As one of the most productive urban farms in the Bay Area, we’re not surprised to see swaths of volunteers showing up throughout the morning in response to FFCF’s call for an Earth Day volunteer workday. Many of the longtime volunteers arrived earlier in the day, some stopping to pick up groceries at FFCF’s food pantry, and others heading directly over to the farm to begin tending to the land.  Woman in face mask standing in front of garden plots

Some regular volunteers like Ms. Chang, who we met after picking up her groceries, have a multifaceted relationship with the farm. As a retiree, she first came to the farm in search of socialization and something to do with her free time. Since then, she’s brought her sister, daughter, and grandchildren into the fold: “I enjoy volunteering at the farm because it is a community center, but for growing food! I get my exercise through this endeavor, bring home delicious harvests, and have a lot of fun along the way. You’ll have to come visit us when we put on talent shows. We love to sing and dance.” 

Another of FFCF’s longtime volunteers, Mrs. Li, offers to take us on a tour of the farm. As we draw closer to the community plots, scattered groups of elders are hard at work watering, thinning out crops to provide adequate space for growth, and weeding the beds. True to Ms. Chang’s word, several women working on the same plot join in singing Chinese folk songs, their harmonies joyfully carrying across the farm. One volunteer is nonchalantly placing some of FFCF’s bees on the flowering pea shoots with his bare hands, so they can pollinate the crop. 

Unifying Roots  

FFCF was originally founded as a gathering space for Chinese immigrants moving into the Bayview neighborhood – a historically Black neighborhood in San Francisco. Over the years, it morphed into a space to serve the broader Bayview community. In 2020, it was renamed from the “Asian Community Garden” to “Florence Fang Community Farm” to reflect that intention, while honoring Ted’s mother and her history of civic contribution.  

Additionally, FFCF houses a Black Organic Farmers program, started by Bayview born and raised Farmer in Charge Faheem Carter. Through this model of self-directed organizing and programming of different Bayview communities, volunteers at FFCF cultivate crops native to their culture and heritage. As Ted says, “It’s important for everyone to be comfortable with the food they want to eat and have control over their food. Food sovereignty gives people control of their food, and that’s what we’re doing.” 

Food sovereignty is a radical shift for this neighborhood, as the Bayview has historically been subject to food apartheid due to racism, redlining, city neglect and disinvestment. That’s why the farm is such a critical resource for neighbors – and why the Food Bank is honored to support FFCF’s mission of bringing in even more healthy, fresh foods to the neighborhood via their food pantry.  

The Farm, Beyond Food 

The impacts of the farm go well beyond fresh vegetables to take home at the end of a workday. For many at FFCF, including many of the Chinese elders present at the Earth Day workday, volunteering has led to fruitful friendships. Some volunteers were even inspired to buy smartphones for the first time and download WeChat [a Chinese messaging app] to stay in touch after leaving the farm.  

Farming is networking: you put green onions in one plot, napa cabbage in the other, and the byproducts make the soil richer for the other crops, building networks of nutrients. And this is also reflective of communities above the ground. At its heart, this is the definition of community building. You might come to volunteer or harvest vegetables and end up also reaping the rewards of a thriving network of relationships.  

Like Mrs. Li explained to us of the abundant plant tong ho [chrysanthemum greens], “you’ll see it everywhere in the plots, because it keeps volunteering itself,” or self-seeding. In this same way, the volunteers who continue showing up, tending to the land, and making connections are creating their own abundance. 

The Heart of The Fillmore: A Q&A with Adrian Williams

March 23, 2023

On a beautiful, late Wednesday morning, we visited the Rosa Parks Senior Center, where members of The Village Project packed grocery bags to be delivered to community members, primarily senior citizens, in San Francisco’s Fillmore District, also known as the Western Addition.

As we approached several picnic tables assembled into a large rectangle, we could see Adrian Williams, Executive Director of The Village Project among her staff moving quickly through an efficient assembly line to fill green plastic bags with groceries — a typical morning for her. She has been a longtime partner of the San Francisco-Marin Food Bank, where community-based organizations that offer food as part of their other programming can come to purchase food for a few cents a pound.

The Village Project, founded seventeen years ago, began as a program to ensure the youth in the Fillmore/Western Addition communities had access to food and enrichment during the summer, when school was closed, and school lunches weren’t available. It has since evolved to include a yearly summer program for youth, afterschool program, free celebratory events for Kwanzaa and Mardi Gras, grocery deliveries to local families and seniors, and more. It’s all due to Ms. Adrian’s profound passion for youth and her unique ability to identify community needs, and tailor her approach to finding and utilizing resources.

“Ms. Adrian is an amazing part of the community who’s adapted her programming to meet the needs of the neighborhood,” said Food Bank Program Coordinator, Benson Truong. “We are lucky to have partners like her and hope to continue supporting The Village Project in their mission to feed the community.”

We caught up with Ms. Adrian during her break from the assembly line to learn more.

woman grabbing oranges to pack into plastic bags

Food Bank: Why did you start The Village Project?

Ms. Adrian: We started in 2006, during the height of violence in this community. I was working in Oakland [and] my grandbaby was growing up [in the Fillmore]. I was taking my grandbaby to school one day on California Avenue and passed by this park — [I saw people] throwing frisbees, dogs were bouncing, people on blankets. Then it dawned on me, I don’t see that in the Western Addition.

[Because I show up for my community by feeding people], I was concerned about how the babies* eat during the summer. I talked with my boss and told him that I wanted to volunteer [in the Fillmore] and feed the babies, and that’s how The Village Project started. [I would] come over on Wednesdays, knock on doors and tell the parents “Let me have your babies,” and I’d take them out on field trips to the Aviation Museum and feed them. For some, it was their first time riding BART.

Eventually, the babies would ask for more. I decided to take a leave of absence from my sales job at a Xerox dealership. My boss held my workstation for two years, [but I got hooked], so I just told him, “I can’t come back.” And that was basically the start of The Village Project.

FB: The Village Project’s website boast the Mardi Gras, San Francisco Style and Seven Days of Kwanzaa events; are there other events that The Village Project hosts?

Ms. Adrian Williams: We also have a community barbeque to kick off the summer. I’m also into the blues, honey, so we have a free blues concert.

My stuff is free, and somebody told me a long time ago that people don’t value free; I tend to disagree. I think it’s just the way you present it. People are prideful, and in the era I grew up in, pride was very important in my community.

FB: What does food mean to you?

Ms. Adrian: I grew up in the South, and we had wonderful lunches. We had real cooks in the kitchen, and we were poor. Growing up, lunch was a major meal for me. So that was one of my concerns, that the babies had food to eat. I guess that’s Southern because I’m always trying to feed people.

FB: Do you want the legacy of your work to continue into future generations?

Ms. Adrian: My daughter is the president of the Fillmore Corridor, so she’s already walking in my footsteps working with the community.

FB: It’s Women’s History Month. What does Women’s History mean for you and your community?

Ms. Adrian: I have a strong history of women [in my family]. I used to always wonder why the male person was often missing in the community, and I figured out why when we got older. In the old days, if you’re subsidizing, you could lose your income if you moved a man into your house. Well, my mother, Ruth Williams, who was the strongest person, worked three jobs, and was always astute. She literally changed legislation in the state of Louisiana to allow women on welfare to have a man stay in their household. It just amazes me how much humanity is deprived because of certain economic situations. That’s how my mother was, strong, extremely strong woman.

* When Ms. Adrian says “babies,” she is talking about young children/youth in general, not just infants and toddlers.

Making Change Every Month

March 1, 2023

It all started back in 2001 with a little neighborhood newsletter. 

When Pam Smith moved back to San Francisco to begin her retirement after a couple years away on business, in her mailbox was a callout for volunteers at the nearby Richmond Neighborhood District Center Food Pantry. It wasn’t long before Pam was going in every week to help out. What she saw during her time volunteering shifted her perspective on hunger. 

“We distributed food we got from the Food Bank, and I saw how many people were coming and getting food – 300 people every Thursday. A lot of them were seniors. It drove it home that there’s a lot of neighbors around who don’t have enough money to buy food,” she told us.

“Life Back on Track”

One neighbor’s story, a young mother of two, always stuck with Pam.  

“One young woman I met was looking for a job and having a hard time. I hadn’t seen her for a couple weeks. Then I ran into her, and she had gotten a job! I was so happy that she was back on good footing. I think that having food available for people gives them a chance to get their life back on track.” 

Pam remained a regular volunteer and donor at the RDNC until the pandemic hit. When COVID restrictions prevented her from continuing at her neighborhood pantry, she switched her efforts to volunteering with the Food Bank five times a week at our warehouse and Pop-up Pantries all over the city, logging more than 1100 hours to date. She’s also a monthly donor to the Food Bank, because she believes that this work “is helping a lot of people.” Pam, thank you for your dedication to ending hunger in San Francisco and Marin! 

 

Buy-Nothing: The Gift of Community

January 24, 2023

With her rescue dog Charlie slung over her hip in a crossbody bag (she says, “my passion is, I love dogs”), Cilla Lee was hard to miss at the Stonestown Pop-up Pantry where we met. And as she talked, three things became apparent: Cilla is a woman with a lot of ideas, a lot of drive, and a lot of herself to give. A San Franciscan since the age of five, she says that the pandemic “made [her] step up” when it came to supporting her community.  

Buy-Nothing: Where It All Began 

She’s underselling it a bit: Cilla took a leave of absence from her airline job so that others with less seniority could keep their jobs during the pandemic, which led her to the San Francisco-Marin Food Bank as a participant. Early in the pandemic, with nowhere to go and not much to do, she stumbled upon the concept of “Buy-Nothing Groups,” virtual and occasionally in-person communities where immediate neighbors exchange all types of goods, services and information– all for free, all from their own abundance, all as part of a “gift economy.”  

“There wasn’t a Buy Nothing in my area, so I went ahead and started one up. I went through a crash training course and kind of figured it all out on my own. This whole thing about paying it forward was just because my mom was always helping people growing up. So, I just said, ‘This would be something my mom would do.’” 

From Pastries and Prep Meals… 

Cilla became the admin of the Outer Richmond Buy Nothing group on Facebook. While food isn’t often the primary focus of Buy Nothing groups, in the early pandemic, food donations started rolling in. At first, she started out by making baked goods and offering them up to add a little sweetness to her neighbor’s days.  

“I started making prep meals to show people like, hey, it really wasn’t that hard — come on by and grab a couple of prep meals and pretend it’s a home dining experience. I was also trying to help my neighbors grab groceries. And now I have some volunteers, and they’re just amazing.”  

Since those early days, it’s blossomed into something much bigger.  

…To Fresh Grocery Sharing!

On the day we met at Stonestown, having already picked up groceries for her and her boyfriend, Cilla was collecting items from her fellow participants that they didn’t want. During the pandemic, the Food Bank had to pre-bag groceries for participants due to health mandates. Cilla’s efforts ensured those unwanted items didn’t go to waste by sharing them with her neighbors through their local Buy-Nothing group. While this isn’t a practice that is organized by the Food Bank — nor do we have any ability to regulate what happens with the produce once it leaves our distribution — we’re happy to see those with abundance sharing with their neighbors.  

“I have people RSVP, so they line up, and then they just understand that you only take what you need,” Cilla shared. 

Over the next several months, many of our pantries will transition back to farmer’s market style, where participants will take only what they need. But during the pandemic, it’s both understandable and admirable how grassroots community solutions developed to creatively prevent food waste. 

Personal Touches Make the Difference 

As a small pantry operation, there’s a community building aspect inherent to the way it operates. Cilla says it’s not just her neighbors’ names and faces she’s come to know.  

“I’ll remember which family likes what. There’s a Moroccan family that likes certain items; there’s a Ukrainian family that likes rye bread. And I do a group chat for the regulars that come pick up and for the volunteers. I’ll say, ‘Hey, this is what we got this week. Here’s some [recipe] ideas.’” 

A Slice for You, A Slice for Me 

This colorful distribution van helps Cilla and volunteers make deliveries, too!

And neighborhood businesses even got in on the pantry distribution, with a local pizzeria offering fresh pies up to the Buy Nothing Group.  

“As soon as my driver is on the way to go pick it up, I post it. That way people can claim the pizza as soon as it comes to my door,” Cilla explained. “Depending on how many people claim it, I’ll split it half and half, or I’ll split it three ways, so everybody literally gets a piece of the pie.” 

Food is Community  

At the Food Bank, we’re grateful to learn from and be in partnership with people like Cilla, who use their knowledge of their neighbors to find hyper-localized, community-specific solutions and novel ways to fight hunger. Ultimately, like Cilla says, at the heart of it all is the gift of connecting with our neighbors– and food is a pathway to do just that.  

“It’s uplifting, because you know that you have this community and that you have people that care about you,” Cilla told us, smiling. “Your family may or may not be here; they may be in the same neighborhood, or they may be out of state, but it doesn’t matter. You’ve got a support group.” 

 

Volunteering: A Family Legacy

January 23, 2023

Family legacies come in all shapes and sizes: they might entail a craft or trade that spans generations of family members, a treasured recipe passed down from elders, or even an inherited love of a favorite sports team. For Andrew Lam, his family’s legacy “might just be the Food Bank.” In memory of his late mother Alice Lam, Andrew and his father Harry sponsored this year’s volunteer match that brought in more than 3500 volunteer shift sign ups – and $25,000 to benefit the San Francisco-Marin Food Bank. 

“My mother volunteered a lot, for different food banks and for her church. So, my father and I thought that [this match] would be appropriate and would honor her,” Andrew shared. 

Food is at the Heart of it All 

Andrew and Harry began donating to the Food Bank in 2020 through the Alice Lam Memorial Foundation, and they’ve remained dedicated supporters ever since.  

“We support arts, legal aid for undocumented farmworkers, all kinds of things. But food is such a basic need. What my father and I believe is: food is the most important thing. Nothing else can come unless people are fed.” 

Food is interwoven throughout Andrew’s memories of growing up, too. “It’s a huge part of our family. I have a binder with all my mother’s recipes. Food can bring people together and make people feel good, too. You know, it’s not just sustenance. It can really improve somebody’s day.” 

Teamwork Makes the Dream Work 

Already on board with the mission of the Food Bank, Andrew shared that seeing the scope of the warehouse operations in-person opened his eyes to how crucial volunteers are. Speaking on that first warehouse visit, he told us: “It was great to see how people come out to volunteer. Obviously, money goes somewhere, but it doesn’t work without the volunteers doing the actual legwork.” 

After that experience, the Volunteer Match seemed like the perfect fit. Because, as Andrew knows, sometimes time is the most valuable gift one can give: “Everybody has different ways to give back, and it’s not just about money.”  

Volunteers are what power our entire operation at the Food Bank year-round, but during the early months of the new year, participation often wanes. That’s why we’re extra grateful to announce we met the match this year – thank you to every person who signed up for a volunteer shift!  

Ending Hunger, Together 

We’re also grateful for the partnership and generosity of caring neighbors like Andrew and his father, who understand that volunteering is an easy way to have a huge impact on the well-being of our community. Andrew hopes that he and his father can continue to rally their neighbors around volunteering for the good of all.  

“It’s direct aid to our community that we live in, so it means so much more to us. And it’s part of what you owe to your community – because you want to think that if you were on the other side, other people would help you, right?” 

What Food Means to Us

December 14, 2022

For many of us, the holidays are a time to gather around a shared meal. Pantries are perused, cookbooks are cracked, and calls are made to relatives for their special recipes (if you missed it, check out our community cookbook with contributions from participants, volunteers, and staff!).

Here’s what we know at the San Francisco-Marin Food Bank: in sharing a meal, we share our humanity. We’ve spent the last 365 days gathering stories from the community and asking: “what does food mean to you?”

“Food means nourishment”

One sunny February morning, we visited our partner Code Tenderloin in San Francisco and heard from volunteer Arielle: “Food means nourishment – of the mind, body, and soul. Food makes you feel good, gives you confidence and courage that maybe you don’t have when you’re hungry. Maybe best of all is you can share it with people – it’s the way to a person’s heart.”

Code Tenderloin’s Executive Director, Donna Hilliard, added: “I think, with our culture, food is everything. When we come together, we eat. When we celebrate, we eat. When we’re sad, we eat. Sharing meals especially means a lot. For the folks at Code Tenderloin, all of us have been on the ground, so we serve our food with love. That’s why so many people are comfortable coming back – we want them to feel like our extended family.”

Arielle, left, is a student, mom, and volunteer at Code Tenderloin. Donna Hilliard, right, is Code Tenderloin’s Executive Director.

CalFresh recipient Yurin told us how a balanced meal means wellness for her family. “It’s something fundamental to health,” she shared. “Having good food, healthy food, is vital to every person every day.”

And at a bustling Pop-up Pantry in San Francisco’s SoMa, participant Russ chatted with us after picking up his groceries. “It means everything,” he said, showing us a watermelon he was excited to slice into. “I’m learning how to eat healthier now that I can get more and better food from this pantry. I turn 65 next August. You can live a lot better as you learn how to cook, what to eat, and what not to eat.”

Yurin is a Marin resident, mom, and CalFresh recipient.

Making Space for Joy

“Food brings us together, you know? If you got a group of people together, bring a meal. Ain’t nobody fussing when you’re eating.” Cliffton is a longtime San Francisco resident and an artist – recently, he painted ‘Spirit of the Fillmore’ in the Buchanan Street Mall. He’s also a participant at our Rosa Parks Pop-up Pantry. “Food is nourishment for the body,” he continued. “Your body won’t allow you to be negative in that moment, because it’s getting good food.”

That’s the not-so-obvious benefit of a full pantry: with no worries about where the next meal will come from, our neighbors can bring a little more sweetness into their lives.

Laura Cedillo, center, is a Program Manager at our partner Native American Health Center. Cliffton, right, is an artist, longtime San Francisco resident, and participant at our Rosa Parks Pop-up Pantry.

Laura Cedillo, Program Manager at our partner Native American Health Center [https://www.nativehealth.org/], told us that “food means someone’s looking out for you and taking care of you.” Laura and her team pack bags of healthy groceries for anyone who needs them in a second-story space that’s part health clinic in the Mission. She views food as memories as much as sustenance. “When I think of food, I think of family, and I think of being cared for. It’s like, hey, how do I love myself? One of my best friends is Mohican from the New York area, and I remember on her birthday she was like, ‘I’m going to make myself some butternut squash.’ And now every time I make butternut squash, I remember my friend. I remember people I love when I cook.”

 

More than Just Calories

We heard loud and clear from almost everyone we spoke to that food is much more than something that fills your stomach for a few hours.

“I believe food means connection to others,” said Maria, who is both a participant and a volunteer at St. Peter’s Catholic Church in the Mission. “You can meet someone at the food pantry and get to know them and also know they care about you. Because all the people volunteering here, they care about all of us – that’s why they’re here.”

Maria, left, is a resident of San Francisco’s Mission district, and is both a participant and a volunteer. Pastor Richard Roberts, right, heads our partner San Francisco Community Fellowship.

“To share food is to get to know people, right?” said Pastor Richard Roberts at San Francisco Community Fellowship  one of our partners in the Excelsior. “It’s not just feeding them physical food, it’s emotional support and understanding, and getting people to a space where they feel comfortable and accepted. That’s what food means to me.”

As he spoke, Pastor Roberts watched volunteers pack grocery bags while photos of churchgoers at weddings and service days smiled down on them. For him, creating a community and holding a food pantry are all part of the same spirit.

Our Community Cookbook: Holiday Recipes and Stories

November 15, 2022

How many of our favorite holiday memories revolve around food? Spanning different cultures, regions and families, food is at the center of our tables and our traditions, especially during this time of year. So, inspired by the season, we set out to ask Food Bank staff, volunteers, and our community what some of their favorite holiday recipes and food-related memories are. Please enjoy this collection of stories and tasty treats – and let us know if you make any!

Hui Yu’s Soy Sauce Turkey and Potatoes

We met Hui Yu at her neighborhood pantry in the SOMA district, where she volunteers regularly and picks up groceries for her and her husband as well. Prior to retirement, Hui Yu worked in a restaurant kitchen, so she’s no stranger to feeding others. Now, she often cooks meals for friends in her senior living facility who can’t make it out to the pantry. Poultry was at the top of Hui Yu’s list as a holiday main: “With chicken, sometimes I’ll roast or fry it. Or, we’ll have the whole family over and then celebrate together with a turkey. On the outside, I’ll use Chinese soy sauce, put it all over the skin, massage it, and then inside, put some potatoes.” Sounds delicious!

Katherine’s Pfeffernüsse

Katherine, Donor Database Coordinator at the Food Bank, shared a Pfeffernüsse recipe (German spiced cookies) that brings back the memories of a winter trip with friends years ago. “One of the joys of food for me is that it can so easily evoke memories and sensations from good times with those I love, or on adventures in places I love. Pfeffernüsse will always remind me of the Christmas I spent in Berlin visiting friends. One bite and I’m suddenly coming in from the biting cold to have a small treat of the spiced cookie and a cup of hot tea after my daily ritual of wandering through the neighborhood Weihnachtsmarkt. The glazed version is common, but I also like them with a dusting of powdered sugar or just plain.” Keep scrolling for her full recipe!

Barbara’s Okra, Cornbread, and Sweets

Barbara, a senior living in the Fillmore who picks up groceries at her neighborhood pantry, sees the holidays as an opportunity. “My favorite recipes for the holidays are things you don’t make on a regular basis, traditional recipes that comes down from your family. My favorite recipe that was passed down to me is my mother’s okra.” At first thoughtfully pondering what else makes up her usual holiday table, Barbara began quickly listing other favorites: “I’m a dessert person, so I make lemon pies, coconut pineapple cake, peach cobblers and banana puddings. Oh, and cornbread dressing! Because there’s no recipe for that – it has the basics, the trinity: onion, pepper, celery. But it’s more of a feeling. So, the trick to that is to make a scratch cornbread.” We agree. Often, the best recipes aren’t written down or in a cookbook – they’re a feeling, or a memory.  

Steve’s Turkey Dinner

“I think holiday meals are always a way of coming together with family,” Steve told us at his neighborhood pantry. He’s a military retiree and a volunteer at his local pantry, where he also picks up groceries for him and his wife. For his family, the holidays are about the joining of different traditions. “I have a traditional turkey dinner, where I usually go up to my sister’s house for Thanksgiving. And then I host a turkey dinner for my wife’s family. My wife’s Chinese, so we tend to do Chinese vegetables, mashed potatoes and cranberries [on the side].”

Kim’s Naw Mai Fan

As Program Manager at the Food Bank, Kim is around good food quite a bit! But nothing quite compares to her family recipe for naw mai fan. “This is my mom’s recipe. She learned how to make this from my grandmother, an immigrant from the Toisan region of China in Guandong province. My grandmother came to San Francisco’s Chinatown right after World War II, where she raised my mother. We make naw mai fan every Thanksgiving and Christmas and it is my all-time favorite food.” Full recipe is included below, so please let us know if you give it a try!

María’s Ponche con Piquete

Sharing is caring! María is a mom, volunteer, and pantry participant in San Rafael. She told us that her family embraces potlucks during the holidays, but also for camping trips and other gatherings throughout the year. “Our tradition for Christmas is to get the whole family together, and everyone brings a little something. Someone brings the pozole, someone else the tamales, the champurrado, the ponche. We make ponche con piquete, like we call it back home – it’s made from fruit, and you add wine to your liking.” 

 

 

This is just a small sampling of the wide variety of food traditions in our community – a huge thank you to all who shared with us! To neighbors across San Francisco and Marin, we wish you a happy holiday season. We hope some of these recipes and stories inspire your next culinary adventure!

Detailed Recipes

Thank you to Katherine for sharing her Pfeffernüsse recipe. Here it is, in full: 

 

Thank you to Kim for sharing her family’s naw mai fan recipe. Here it is, in full: