Tag: food pantry

Finding Joy with Ms. Chang

February 28, 2024

As rain drizzled down on an early Saturday morning at Florence Fang Community Garden (FFCF), Ms. Chang finished loading up her cart with groceries and beckoned us over to view her most recent crop: a bountiful patch of cauliflower! Each plant boasted a still-growing cauliflower head, already larger than an outstretched hand.  

Ms. Chang is an eight-year volunteer and five-year food pantry participant at FFCF, a Food Bank partner and beautiful one-acre community center located in Bayview-Hunters Point. “It’s a really diverse space, with all kinds of people,” Ms. Chang told us. “I live in Hunters Point, so I walk here. My motivation to come out was that I’m retired, and now I have free time! This is an opportunity to find some joy, and it’s just really fun to socialize.”  

Return of the Food Pantry 

It’s not only social hour at the farm: Ms. Chang, along with around 15-20% of other farm volunteers, stops by FFCF’s Saturday morning food pantry before beginning her farm workday. Though it was forced to close because of pandemic precautions, the pantry reopened with the support of the Food Bank back in February of 2023.  

Now, FFCF provides pantry essentials and fresh produce each week to mainly Chinese elders. It’s a much-needed service, especially as high prices persist and safety net programs are rolled back – because neighbors like Ms. Chang and her eldest daughter, whom she lives with, are already feeling the impacts. 

Ms. Chang shared her experience: “I have CalFresh, it helps me with getting groceries. It was definitely easier during the pandemic with their extra funding [emergency allotments]. But it barely holds me over now. I cope by just not buying as much – I have retirement (SSI) too, so I’m not completely depleted. It does feel like not enough sometimes, though.” 

Saturday (Farm)er’s Market 

Neighborhood pantries like FFCF help fill the gap with fresh, healthy food for thousands of neighbors across San Francisco and Marin who are facing similar difficulties. On the Saturday we visited, volunteers laid out items like rice, bok choy, beets, carrots and celery farmer’s market-style, so each participant could take or decline items as they wished. 

“It’s great to see all of the offerings and get to choose what I want to bring home. I tend to like everything, though,” Ms. Chang told us. “With today’s offerings, I’d throw together the carrots, celery, bok choy, throw some sort of meat in and make a lovely soup. It is great for bringing down inflammation in the body!” 

A Joyful Space 

Upon immigrating to San Francisco from Guangzhou, China in the 80s, Ms. Chang worked as a sewist in San Francisco Chinatown’s garment factories. Now retired, the farm offers a different, more enjoyable kind of work: “I get to do some work on the farm, grow green vegetables and romaine lettuce. I grow really big winter melons. It isn’t too strenuous, and we get to pick whatever jobs we want. Plus, I like the exercise!”  

As we talk, she helps another volunteer carry a basket of recent harvests up the hill, where they’ll be divided among the volunteers – “we all get to share our harvests with one another,” explained Ms. Chang. That’s not all they share, because food and fun go hand in hand at FFCF. Typically, Ms. Chang will volunteer with her two younger sisters, but her daughter and grandchildren also stop by occasionally: “There’s a lot of events and activities at the farm, and my family enjoys coming to these events. We throw parties, sing, dance, everything. You’ll have to come visit us when we put on talent shows!” 

After marveling at the beauty and vibrancy of the farm and learning what Ms. Chang is planting for spring (tong ho and yao choy!), we finally wave goodbye. The rain has stopped, the sun is beginning to peek out, and Ms. Chang heads back to her fellow volunteers. From the smile on her face, it’s safe to say that FFCF has built not only a flourishing farm or food pantry, but a true community on this plot of land.  

As Ms. Chang put it so succinctly: “I have a lot of friends here. Being here makes me happy.”  

“Help Repair the World”

February 28, 2024

Volunteering with the Food Bank in May 2020 was really a no-brainer for Mitchell. As a retired government worker for various public health agencies, he already had a deep knowledge of epidemics and health outbreaks. Combined with the driving force of his faith, Mitchell knew he wanted to help his community out during a difficult and pivotal time. 

“I come from a Jewish culture that mandates we help repair the world. I heard that the Food Bank needed volunteers, so I went down, I signed up and that’s where I’ve been,” Mitchell told us. 

Community: An Antidote to Isolation

Today, Mitchell is a regular fixture at four pantries a week, with more than 1300 volunteer hours under

Mitchell stops to chat with Mike, Senior Pop-up Supervisor at the Food Bank

his belt. Though he has some ambitious ideas for getting more folks involved with volunteering – “get influencer people, the ones with the hot names to plug the Food Bank. Maybe Taylor Swift, I understand she’s an influencer” – we think his own testimony is pretty convincing. 

“A lot of seniors isolated themselves during the pandemic. Being at the Food Bank allows you to be with real-life people. So it’s very good for the psyche, the mental health,” Mitchell shared. And aside from the social component, “going to the Food Bank is like going to the gym. I can lift a 60-pound bag of rice from a pallet and put it on the table. And I will be 80 years old in July!” 

Outside of his busy Food Bank shift schedule, Mitchell is active in Lao and Burmese communities in the Bay, a longtime affinity and connection that stems back to his college days. He also became interested in Legos during the pandemic, dedicating his entire living room to elaborate Lego sets: “my living room is a museum!”

Join Mitchell

In addition to his extensive volunteering, Mitchell also donates to the Food Bank each month – a crucial way to ensure we can continue meeting the immediate needs of our neighbors while strategically planning for more long-term, holistic solutions in the future. Thank you, Mitchell, for your dedication to ending hunger in San Francisco and Marin! We can’t do this work without supporters like you.

Becoming a monthly donor or a regular volunteer are two of the best ways you can support neighbors facing hunger. Make a gift or sign up for a shift to make a difference today! 

Neighbors Helping Neighbors

January 4, 2024

Ask a regular volunteer at our Pop-up Pantries, or any Food Bank Pop-up staffer, and they’ll smile at the mention of Stephanie Chin and her dad, George. Stephanie and George started volunteering in the early days of the pandemic, and their friendly and fun presence has been a fixture at multiple weekly pantry sites ever since.  

But it’s not only other volunteers and staffers who look forward to seeing them. Through their consistent dedication to volunteering, Stephanie and George also get to know many participants – and on top of social connection, these friendships can help build a stronger safety net, too. Case in point: Stephanie shared the story of how she became friends with “Grandpa,”* a participant she first met at Roosevelt Pop-up Pantry over a year and a half ago.  

Tell us a little about how you first met Grandpa and his family.  

Stephanie and George volunteering at a Pop-up Pantry

Grandpa stood out because he was accompanied by a young girl, who I later came to find out was his granddaughter. I struck up a conversation with them both – his granddaughter is one of the sweetest, most polite, and mature kids you’d ever meet. I watched as she helped Grandpa push his cart and get his food. Grandpa, who’s quite independent himself, just seemed very kind and had a gentle demeanor. Seeing the two together reminded me a lot of the times when I would help and spend time with my Grandpa when he was alive. 

How did volunteering help you get to know them better? 

 In subsequent weeks, I kept seeing the duo. I would greet them, and then check in with Grandpa to make sure he was doing okay, and with his granddaughter to see how school was going. His granddaughter and I bonded over “girly things” and our love for stickers (something I used to collect when I was her age), so one day I brought her a few to share.  

She was so gracious, and the following week, she brought me a lovely handmade and handwritten card. It was also at this point that I met the rest of the family (Grandpa’s son and daughter-in-law, aka the granddaughter’s parents). We chatted and from then on, we saw each other on the regular and became friends. 

In late 2022, you stopped seeing Grandpa and his family for several weeks. What happened? 

There was one week when his daughter-in-law and granddaughter showed up at the pantry just to come see me. That’s when I found out that Grandpa had an accident at home – he had fallen in the kitchen and broken his leg. He underwent surgery, and was in the hospital with quite a long recovery road ahead.  

Dealing with a family health issue like that isn’t easy – and often comes with medical bills that can put a strain on budgeting for other necessities like food. How did your relationship with the family support them through this difficult time? 

About two months went by, and I still hadn’t seen Grandpa return to the Pop-up Pantry. I was worried about his health and also wanted to make sure that he didn’t lose access to the pantry’s services if he was still in need of the food. That’s when I remembered that included in the handwritten card that his granddaughter had given me, was her mom’s contact info.  

So, I reached out to see how Grandpa was progressing and to support them in finding ways to help Grandpa get back on his feet (including maintaining his access to food from the pantries). That’s where the whole community pitched in – his kind neighbors picked up his groceries for him, while his daughter-in-law became the primary caretaker to look after him at home.

Have you been able to speak with Grandpa since his accident? 

After about nine months, I finally saw Grandpa return to the pantry with his daughter-in-law. It brought my dad and I so much joy to see Grandpa up and about, walking, and looking healthy and strong. We chatted for a bit, and both thanked us for just always sending good thoughts and checking in on them. For me personally, this was honestly one of the most rewarding days at the pantry. Not to mention, it was the first time that Grandpa got to see for himself the farmer’s market-style in action!

Double cause for celebration there! That’s amazing. We’re glad that Grandpa made a strong recovery, and that he got to see the switch from pre-bagging groceries to a farmer’s market-style pantry! Thank you for sharing this story with us — and thanks to you and your dad for being such superstar volunteers, neighbors and advocates.  

A Beacon in West Marin

March 29, 2023

The town of Pt. Reyes Station itself is, by all accounts, pretty tiny. But the reach of local community hub and Food Bank partner West Marin Community Services (WMCS) extends to nearly 16,000 neighbors in rural West Marin — as far as Dillon Beach to the north and Bolinas to the south — with an array of services including a food pantry, financial support, a youth center, and a thrift store.  

We met Alma Sanchez, Food Pantry Manager at WMCS, on a Thursday afternoon as golden hour set in. Neighbors stopped by the food pantry periodically, many exchanging a few friendly words with Alma and other staff. 

Accessibility for Farmworkers in West Marin 

Outside WMCS’ main building, fresh produce provided by the Food Bank — like zucchini, broccoli, corn, oranges, cauliflower, eggplant and apples — was on full display at their farmer’s market-style food pantry. Inside, extra community food donations filled a few fridges. 

Alma helped restock produce outside, explaining to us as she went: “There are remote areas where people live on ranches [in West Marin]. There’s no transportation and difficult access to stores. This is the only place that is open five days a week, four hours every day.” 

WMCS serves all members of the community. But their pantry schedule is especially critical for farmworkers and their families, who often can’t attend during the limited hours at other pantry sites. Additionally, many farmworkers “don’t qualify for CalFresh, or they’re afraid to apply because they don’t know how it works.” That’s where WMCS steps in and helps fill the gaps with fresh, healthy groceries.   

Resourceful and Resilient 

During the intense flooding back in December, “People were saying, ‘We have no power, we lost everything in the fridge,’” Alma shared. “Those days we were very busy, and we operated with no power. We had a generator, and we plugged in everything and continued [all our services]. People were so happy that we had food.” 

If it’s not apparent from that anecdote alone: resourcefulness is the name of the game here in West Marin. Aside from a disaster preparedness program, the funds from their beloved community thrift store doubles as a safety net for community members.  

The Gift of Thrift 

“Thanks to our thrift store, we have a community fund that allows us to support individuals and low-income families in West Marin with unexpected expenses,” shared Yareli Cervantes, Emergency Assistance Program Manager at WMCS. “Just by serving food, we’re able to really get to know people and identify their needs. It opens up the conversation for them to come seek out financial assistance.” 

Though much of their work revolves around rental assistance — “rent out here is so high that it really eats the cost of living,” said Yareli — WMCS also supports neighbors with medical bills, prescriptions costs, and intake support for energy and rental assistance programs through a partnership with Community Action Marin (another Food Bank partner!). 

Fun for the Kids, Too 

A short walk up the road from the main WMCS hub takes us directly to the Tomales Bay Youth Center, an after-school program for mainly 6th, 7th, and 8th graders, with some high schoolers too. Food Bank and community donations cover after-school snacks and meals, and the students enjoy activities ranging from art and tutoring to sports and even a youth DJ program. 

 

“The kids are really hungry, so we need a lot of food every day. We also started a cooking class that happens every Tuesday, so some of our ingredients also come from the food pantry,” shared Interim Youth Program Coordinator Piro Ishizaka. The Youth Center helps local parents who work late, says Piro: “Pt. Reyes is a small town, so there’s nowhere for [the kids] to go otherwise. That’s what we’re doing here every day — providing a safe and fun place for the kids.” 

A Channel for Community Care 

At the Food Bank, our hope is to support and uplift important local organizations like WMCS that provide tailored services for the needs of their communities — all with empathy and dignity. During our visit to Pt. Reyes Station, this deep care for the community shined through every conversation with neighbors, staff, and volunteers. One couple we met, Margarita and Jaime, are residents of Pt. Reyes and regular volunteers. Margarita shared, “I had the time, and so at the start of the pandemic I started volunteering with a cousin of mine. I liked it so much, I brought my husband along too!”  

It’s clear Margarita isn’t the only one who feels this way. WMCS Executive Director Socorro Romo summed it up: “There is the love of the community and there’s the support of the community; we are just the channel to get that through.” 

 

Building New Futures with SFHDC

February 23, 2023

 On an otherwise quiet afternoon, Oakdale Avenue in Bayview Hunters Point was filled with the sounds of laughter, chatting and mingling. That’s because every Friday at 1 p.m., roughly 40 neighbors gather at a small food pantry in front of their apartment complex to pick up groceries and hang out. Across the street, vibrant murals painted by local youth adorn a large building and its stairway, and a community garden sits at the top of the stairs.  

The common thread here is San Francisco Housing Development Corporation (SFHDC), a nonprofit and longtime Food Bank partner that builds affordable housing, provides financial empowerment services, and invests in the growth and development of Black entrepreneurs in historically Black corridors of San Francisco. They also offer supportive services for residents, including a weekly food pantry with groceries like green onions, rice, grapefruit, sweet potatoes, avocadoes, and squash provided by the Food Bank. 

Securing Stability 

SFHDC’s multi-pronged approach is crucial for securing housing and financial stability for theNicole, longtime pantry volunteer community – but that’s not all. 

“We’re here to not only keep affordable housing in San Francisco, but to ensure and enrich the fact that we want to keep the African American community [of San Francisco] here,” said Taylor Booker, Associate Director of Resident Services and Community Engagement at SFHDC. 

For one resident Nicole, financial literacy workshops put on by SFHDC helped her pay back-due rent on her apartment – and now she gives back, too. On top of caring for her three grandchildren, she volunteers at the pantry every Friday and sits on the Board of the Tenants Association. “Oakdale’s the only pantry that’s open [in this area], so I tell all my residents to come out. And I love volunteering – it gets me out of the house, and we get to know our neighbors in the community,” Nicole shared. 

Healing in Community 

SFHDC also manages the building across from the pantry, which houses other local organizations including Dev/Mission, City of Dreams, and the Phoenix Project. There’s a variety of services available to transitional age (14-24) youth in the neighborhood – and they extend far beyond the employment, education, and housing support one might expect, thanks to leaders like Kiani Shaw.  

Volunteer Kiani puts an onion in a bag for a neighborKiani, a life coach at the Phoenix Project and a regular pantry volunteer, says that “a lot of the work I’ve been doing here with the youth is healing. How do we address the traumas that we’ve been through and how they’ve impacted us? How do we transform that into something more productive or conducive to your success?” 

This emphasis on healing and transformation is interwoven throughout the work of community advocates and activists – including SFHDC Resident Services Assistant Travis Moananu.  

The X-Factor? Trust 

“This is where my heart is,” Travis told us. He’s talking about San Francisco in general – Travis was born and raised in Potrero Hill and has been a resident of Bayview Hunters Point for the last 15 years – but the Oakdale pantry seems to fit the bill, too. Folks lit up when he arrived, with neighbors calling out, “Hey Trav!” or “My friend!”  

As a community activist and Resident Services Assistant with SFHDC, Travis’ ease and familiarity with his neighbors is irreplaceable – because trust and healing go hand in hand. “The asset that a community member can bring to an organization who’s serving the community is huge. You can’t teach what I know. They don’t have a college course for this. I lived it, I know it, I am it.”  

To Travis, having readily available, fresh produce at the food pantry is the perfect way to show his neighbors that “not everybody who comes into the community has ulterior motives. Some of us really want to help. When people can see there are organizations and people who want better for the community, I think the community will become better.” 

Visibility, Transformation, and Future-Building 

“I think people are starting to learn and understand how powerful that can be, for the community to see a community member change their life and be able to do things different,” Travis mused towards the end of our conversation. His own life has had a series of ups and downs, and the fulfillment of becoming an activist and advocate is something he never saw coming. With the trust of the community on one hand, and new connections to resources on the other, he’s the “perfect bridge.”  

“We need to see us helping us. We need to see people who look like me. That way, the kids can say, ‘Okay, well, he did it. He got out.’ I can’t really change what my past was. But I can dictate my future. My future is to help, my future is to give back, and my responsibility is to communities like this.” 

With $23, You Can’t Buy Much

February 16, 2023

“I just went to the store, and a carton of eggs was over $10. And now I’m only going to receive $23? What can I buy with that?” 

This is the predicament that Gladys, and nearly 82,000 other households in San Francisco and Marin are facing this month due to the end of CalFresh (aka SNAP, or food stamps) emergency allotments. During the pandemic, CalFresh recipients received a boost to their monthly budget for groceries. For Gladys, these emergency allotments were a buoy to hang onto as inflation remained high – but they came to an end nationwide in February.  

Staring Down a Benefits Cliff  

“I pick up groceries from the food pantry in the Canal (San Rafael) on Tuesdays, and the rest I buy with my food stamps. Last month, I received $211. Now, the letter from the county says I’ll receive $23, at most $29,” Gladys told us over the phone in Spanish. As a senior, grocery shopping is already made difficult by mobility issues: “My son will often go shopping for the both of us. I’m scared I’m going to fall.” Now, it will be doubly difficult without the emergency allotments she depended on previously.  

Gladys works as a caretaker for a woman in her neighborhood, and lives and splits rent with her adult son. It’s hard to make heads or tails of the prices she sees at the grocery store: “When I do go shopping, I see that everything is so expensive: beef, chicken, eggs. And if I want bread or something else?” Her voice trails off, as if to say, “Forget about it.” 

Food Banks Already at the Brink 

In San Francisco and Marin, the benefits cliff will be especially steep: emergency allotments for our counties averaged out at $150 and $160, respectively. Currently, the California Department of Social Services is directing affected CalFresh recipients to supplement their budget by heading to their local food banks – even though many CalFresh recipients like Gladys were already frequenting food banks to make ends meet. But the San Francisco-Marin Food Bank, and others in the area, are stretched to the limit by inflation, shrinking government support, and declining donations. 

“It’s An Injustice” 

Food banks are a band-aid, not a long-term solution for the erosion of safety nets. So while our Policy and Advocacy team continues to push at the federal level for benefits that better reflect the cost of living in our counties, and our CalFresh team continues assisting households in applying and securing the benefits they qualify for, we need our community members and local elected officials to rally in support of our neighbors facing food insecurity.  

It will take all our collective efforts to mitigate the harm stemming from the end of these emergency allotments – because for Gladys and thousands of others, this decision is nothing short of devastating. 

“I just don’t agree with this. No one agrees with this,” Gladys shared. “We won’t have food. It’s an injustice.” 

The F-Word (Not That One!)

December 9, 2022

With the holidays in full swing, there’s a lot of talk about family. But what does family truly mean?   

As our community shares below, it’s not just blood ties, and it’s not just the relatives you see twice a year. Family can really be found wherever you look: in senior housing, at a food pantry, down the street, and at your table. And unsurprisingly, food and family intersect more often than not.  

Building Relationships after Retirement

Cui Juzhu (left) and Hui Yu (right)

Cui Juzhu and Hui Yu are both retirees with a penchant for feeding others. Not only are they volunteers at the same SoMa food pantry where they pick up their groceries, but both women find a way to spread the love to neighbors who live in their senior housing building. “Some of my friends have disabilities, so they can’t come and walk to the pantry. So, I pick up my groceries, cook for my family, and then the rest I share with [my friends],” explained Hui Yu, who is a retired restaurant kitchen worker.  

Cooking for others is an act of love; it’s saying, “you are family to me.” And it’s this kind of care that stretches to nourish whole families, friend groups, neighbor networks, and communities.  

Found at a Pantry: “Second Family” 

In sociology, there’s something called a “third place,” that describes a social environment outside of work or home where folks can congregate, see familiar faces, and build community. For María, the Friday food pantry in the Mission where she’s volunteered and picked up groceries for the past 10 years is a little of all the above. 

“I learn their names and their families. Some of them bring me food or coffee when it’s cold, and that’s really heart-touching. It feels good to know that someone else is watching over you. That someone cares about you, even when they are not even close-related, or cousins. They are like my second family.” 

We often say that good food transforms lives. María shows us it’s no exaggeration — good food is a pathway to building community and building family.  

Friends, Neighbors, Pantry Partners

Janet and Bob are obviously close friends and neighbors: they finish each other’s sentences, tease each other, and laugh together. And as many folks can attest, friends are really chosen family. Both born and raised San Franciscans and retirees, Bob began giving Janet rides to their neighborhood food pantry in Stonestown where they pick up groceries together.   

When we spoke in late October, Bob told us how he “fixes things for the neighborhood. I do all types of repairs – I worked in Silicon Valley for 30 years, so I know all about it.” Fences, wall dividers, you name it: folks in the neighborhood know to come to Bob for a repair. Janet, a retired caregiver, chimed in playfully: “I call Bob the house doctor.”  

When folks don’t have to guess where their next meal will come from, it’s a lot easier to devote energy to investing in your community and friendships – something that Bob and Janet clearly do in equal measure.    

Sharing Space, Creating Memories 

For Sharon, who we met at her neighborhood pantry in the Fillmore, it’s no sweat if the people gathering for her holiday feast are biological kin or not – it’s the act of coming together in a shared space to prepare a meal that creates family.   

“Family is everything, you know? I’ve raised a pretty considerable amount of kids. I have four biological kids; I also have two foster children. And depending on my circumstances, I may accumulate a few more children at the table, it doesn’t matter. I’ve been a parent for a long time. After two kids, it doesn’t matter how many people sit at my table. It’s a joy, it’s a blessing. It’s a chance for us to connect when we all sit down together and eat, and I love that. The holidays are always great. It just feels good, when you and your family can sit down to a healthy meal and something that you enjoy. These memories are going to last a lifetime. It makes it all worthwhile.”  

Happy Holidays and New Year

With that, we at the Food Bank would like to wish you happy holidays and a joyful start to 2023! We hope you’re able to take some time this month to sit down to a delicious, home-cooked meal that’s prepared with love. And we hope you can celebrate with family – whoever that may be. 

See you in the New Year! 

A Gift that Makes an Impact

June 28, 2022

Pauline Le and her husband Kiet Lam believe the best way to make a positive impact in their community is to commit themselves fully. That commitment includes supporting vital community resources with their time, sweat, and financial support. 

In living up to their commitment to helping their neighbors, Pauline and Kiet volunteer two to three times a week at several pop-up pantries in San Francisco. When asked how she and her husband feel about committing so much of themselves to help their neighbors, Pauline said “we found an extended family through volunteering with the Food Bank. We feel as if we are invested in the success of the community with our fellow volunteers and Food Bank staff.” 

Details Really Matter

For Pauline and Kiet, this calling to make an investment in their community doesn’t end at volunteering. Pauline explained that being a consultant has honed her skill at focusing on the details that are so important to a successful nonprofit program. Details like how an individual communities’ needs should be the central focus of the work a nonprofit does. No less important is the impact that is being made in the community, and how effectively that organization is using the resources and support they receive. The Food Bank’s success in meeting these measurements was vital in her and her husband’s decision-making process when choosing to commit their time and resources to the San Francisco-Marin Food Bank. When considering Legacy Giving, Pauline made it clear that they wanted to feel that any dollar they chose to leave behind in their estate would significantly impact the community. “This is why we decided to make a Legacy commitment a long time ago. The Food Bank is run so well, and it is an easy answer for us to support with a Legacy gift. We are confident that our gift will have a real impact.” 

Helping People Beyond Today  

“It is clear to see that there continues to be a great need for food security and working with the Food Bank is an efficient way to help the community. The city has so much need for food security, and together we can make a huge impact.” Pauline went on to say “it’s powerful to know that we will be helping people after we pass. It’s a strong trust that we have in the Food Bank. We know that our gift will be in the right hands and that gives us comfort and peace of mind.” 

A Lasting Legacy 

By including the San Francisco-Marin Food Bank in your estate plan, you’ll create a legacy that will build a hunger-free future for our communities. We are partnering with FreeWill to make it easy for you to write a legally valid will or trust in 20 minutes or less. Begin your lasting legacy with the San Francisco-Marin Food Bank today by visiting freewill.com/sfmfoodbank or contact Kera Jewett at kjewett@ sfmfoodbank.org to learn more. 

CROps: Community Feedback on the Menu

June 14, 2022

Tomatillos. Collard greens. Tilapia. Black-eyed peas. What do all these items have in common? Well, for one, they’re all pretty darn tasty when cooked. They’re also all part of the new Culturally Responsive Food Options pilot at the Food Bank – CROps for short. Every week, participants at Cesar Chavez Pop-up Pantry and Rosa Parks Pop-up Pantry, in the Mission and Western Addition respectively, are presented with two additional food items that they can choose to take home, or decline. 

Creating a More Welcoming Pantry 

Tomatillos - part of CROps add onsCROps is an effort to provide more culturally responsive foods and more choice for our Black and Latinx participants, By supplying culturally relevant items people like and know how to use in the kitchen, this pilot hopes to increase satisfaction with the food choices offered, help us learn more about what people like and want to see, and create a more welcoming pantry environment.  

 

Some community members like Cliffton at Rosa Parks Pop-up Pantry are also eager at the prospect of influencing what foods may appear next: “it’s a wonderful thing, to have a survey to see what the community wants. I got the email, and I will be filling it out.” Surveys among participants helped decide what foods went into the first few weeks of the pilot, and now participant feedback will help decide what items are offered going forward. 

Community Response 

So far, the items seem to be striking a chord with participants. Victoria, a participant at Rosa Parks Pop-up Pantry, cooks for herself and the older gentleman she cares for. On the day we spoke, she had picked up both add-ons: green onions and white mushrooms.  Mushrooms and green onions are two add-on items offered through CROps

“Sometimes I don’t know the vegetables that they give out here, so the new items have been great for me, because they’re things I’m familiar with and already know how to cook. I know what I can do with them,” said Victoria. And what does she do with them? “I cook about as much Mexican food as I do food from my country – El Salvador. So, the green onions are great to make a carne asada, or a carne entomatada.”  

Maria holding up tomatillosWe also caught up with Maria at Cesar Chavez Pop-up Pantry, who is recovering from an operation on her stomach to remove a tumor: “I can’t eat out – my stomach is really fragile from the operation. Street food makes me sick. So, I need to cook at home, for my health.” New food and spice choices, like tomatillos and oregano, allow Maria to make comforting foods that aid her recovery.  

“The oregano that we had today – I use it to make salsa with tomatillo, oregano and a little onion. Then I top off my bean taquitos, and it’s really tasty.” 

“Just What I Need” 

Friends Sharon and Cliffton walk together to Rosa Parks Pop-up Pantry on Wednesdays, and they’ve both been enjoying the new CROps offerings. Once they get their groceries, they’ll go back to the kitchen together to whip up a menu for the week – but they cook separately. Their collard green recipes brought up a friendly rivalry. Cliffton says he has to make his “Southern style, with the bacon, salt pork or hog bone,” and Sharon opts for “more of a Brazilian green. I love the flavor of garlic in my greens.”  

Despite how their cooking may differ, they agree that the new options are a welcome addition. As Sharon, who is disabled and lives in a senior community in the Western Addition, told us, “People in our age group tend to go through dietary restrictions, so this was most accommodating for me.”  Cliffton and Sharon with their groceries

She also shared that food from the pantry is helping her stay fit “just by changing my diet, and the way that I prepare food for myself. I love mushrooms and fresh vegetables – they’re actually things that I can use at home. The add-on items are just what I need.” 

Looking Forward 

What’s next for the CROps pilot? Food Bank staff will be evaluating the feedback from participants to learn more about participants’ preferences, and how best to continue providing more choice and culturally responsive foods that folks want and enjoy cooking. Through this feedback loop, we hope to continue an ongoing dialogue with participants about how we can offer more options they want and are looking for through our pantry network.  

 

A Coalition of Trust

April 28, 2022

When COVID hit, many folks looked to their place of worship for resources and guidance. This came as no surprise to Guillermo Reece, Lead Liaison for the San Francisco African American Faith-Based Coalition (SFAAFBC). The reason? As a faith-based advocate for his parish, he’s seen firsthand the trust and responsibility that community members place in their churches.  

“Instead of calling their social worker, or contacting the city, they’ll contact the liaison in the church: ‘I have this issue going on. Where do you suggest I can go to get help?’”  

Addressing Existing – and Worsening – Food Insecurity 

The SFAAFBC is a coalition of 22 churches that works to end health inequity in San Francisco’s African American community. Founded in 2015, their mission — addressing “Health, Hunger, and Homelessness” in San Francisco — became even more urgent as the pandemic began affecting all three.  

As research continues to point out, health gaps and food insecurity rates have increased for many of our Black/African American neighbors over the past two years. And as Guillermo says, “there was always food insecurity” in the parish, even before COVID began. 

Luckily, SFAAFBC isn’t an organization that waits for a solution. When they recognized the rising need in their community during the early stages of the pandemic, SFAAFBC leadership approached the Food Bank.  

“Through that conversation, we developed a relationship with them centered on responding to what their community needs,” said Irene Garcia, Program Manager at the Food Bank. “SFAAFBC has been critical in reaching San Francisco’s African American community and we’re constantly learning from them.”  

It’s More Than Just Food 

To better reach their parish, SFAAFBC and the Food Bank use a food hub model to get groceries out to the community. First, the coalition splits into two groups of 11 churches, so each church receives groceries every other week. Every Saturday, the Food Bank drops off pre-packaged boxes of food at SFAAFBC’s joint site with TogetherSF. Each church sends volunteers and support staff to the site to bring back their allotted number of boxes for their parish. Families can then swing by their respective churches and pick up their groceries. The rest of the food boxes are home-delivered to parishioners, often seniors, who can’t come by in person. 

Currently, SFAAFBC serves 840 families every Saturday through this mix of home delivery and distribution from different church locations. Over the past two years, food has become a vehicle for delivering more than nutrition to their parish. SFAAFBC’s holistic approach allows them to target the root causes of food insecurity by caring for the whole person. 

“During the pandemic, the food we were receiving from the Food Bank was very important to deliver to people who were positive for COVID. It’s developed into such a wonderful program to reach the community. When they come to the church, they can get food help, spiritual help, referrals to housing, mental health, education, and other agencies. It’s a one stop shop,” said Guillermo.   

Beyond Crisis Support: What the Community Needs 

 As Guillermo notes, food can open the door to other services. So, both SFAAFBC and the Food Bank are looking for ways to build and expand the scope of the program as the partnership continues growing.  

“This has evolved into a very pivotal and important part of our service to the community. It’s also created a conversation of what the community needs,” said Guillermo. He is quick to point out that certain dietary needs and preferences, health conditions, and medications can affect the foods folks can eat.   

“When I think of SFAAFBC, I think of a group of people who are committed to advocating on behalf of their community and sharing what is and isn’t working. This feedback loop helps us partner to provide better access for parishioners who may have trouble attending a pantry. I’m excited to be a part of the next phase of our partnership,” said Irene.  

Irene is also looking forward to the potential of creating similar programs with other community partners: “Providing home deliveries, or implementing a food hub model that’s super flexible, are on the horizon for more food pantries.”  

Guillermo is hopeful for what the upcoming year will bring, in part due to ongoing conversations with the Food Bank about making the program healthier and more equitable for the community.  

“With more communication and more partnering, I believe we will be able to continue this successful program in the future.”