Sandy’s Story | Grocery Delivery Makes the Difference

July 30, 2020

Before the pandemic, Sandy performed as a fiddler at festivals. And before that, as a young woman, she was an activist. She’s a mother and a grandmother with a zest for life.

She also knows what it’s like to experience hunger.

When she was a child living in Northern Ireland, there were times she and her brother would have to split what little food they had.

“I remember a time we split one scrambled egg,” she recalls. “Hunger has always been something. Not ‘I missed lunch,’ but true hunger.”

And now after 48 years in San Francisco, living through so much of this city’s rich and vibrant history, she is experiencing the challenges of living on a fixed income amidst the rising cost of living in the Richmond District.

“I’m living on my savings and I also get retirement. The rent here is $840 a month. I thank God it is only that. And my check is about 800 and…,” she pauses to think. “It’s close, I mean they are right next to each other.”

COVID-19: A Challenge for Seniors

Even before the pandemicone in seven adults between the ages of 50 and 80 nationwide were food insecure. For many low-income seniors, the Food Bank was a lifeline, helping ensure they weren’t choosing between affording food and paying rent.

COVID-19 suddenly threw a new impossible choice into the mix: choosing between risking your health to pick up much-needed food or go without it. To guarantee they wouldn’t have to make that choice, we started grocery delivery to 12,000 low-income seniors in our community every week.

To aid in these efforts, the USDA also granted a waiver that allowed Amazon to deliver senior boxes from the Supplemental Food Program (SFP), which provides a monthly box of mostly shelf-stable food to seniors living at or below 130% of the Federal Poverty Income Guidelines.

While we look forward to bringing seniors back to the community centers, churches, and other weekly pantries locations, the recent spike in COVID-19 cases makes it clear: seniors like Sandy are still vulnerable.

Grocery Delivery Makes All the Difference

When Sandy’s husband was still alive, the couple relied on the monthly SFP food boxes. But her health challenges made picking up the SFP box difficult, and after her husband was killed, she stopped coming.

Even after she stopped picking up her SFP box, she kept in touch with Shirley Chen, senior program manager at the Food Bank. And in March, Shirley was able to connect her with our CalFresh team who signed her up for benefits, enroll in our Pantry at Home program, and even help her get her SFP box delivered straight to her door.

Unfortunately, the USDA ended the waiver allowing us to deliver SFP boxes for seniors shelter at home in June, making her Pantry at Home deliveries and CalFresh benefits even more crucial.

Thanks to the Food Bank, and the help of its caring staff members and volunteers, Sandy said she hasn’t been so well fed in a long time. “Do you know how long it has been since I could buy a rolled pork roast? My family came over and shared it with me. It fed 5 of us.”

In a time when we just don’t know what tomorrow will bring, the generosity of the Food Bank staff and her neighbors who make these deliveries means a lot. “I’m terribly grateful.”

Hailey’s Story | The Helpers Need Help Sometimes 

November 13, 2018

Someday, UC San Francisco medical student Hailey hopes to save many lives – but for right now, she is the one who needs a little bit of saving.

The 25-year-old has her sights set on becoming a surgeon. But living in San Francisco and attending one of the most prestigious medical schools in all the land has its drawbacks – specifically, the cost of living.  “I don’t have an income right now – it’s all student loans – so every month is a struggle when it comes to paying rent and surviving,” she says.

Hailey recently learned she was eligible to enroll in CalFresh, formerly known as food stamps. The Food Bank has an entire team of employees, dedicated to helping eligible individuals enroll in the program. One of the most successful locations, in terms of sign-ups, is the UCSF Parnassus campus.

Now, Hailey gets $190 from CalFresh to spend on groceries.  “It’s given me flexibility in my monthly budgeting and has allowed me to make healthier choices every day.”

She’s not alone. Since the beginning of the year, the Food Bank has worked with campus officials and the San Francisco Human Services Agency to make CalFresh a part of UCSF’s overall financial aid strategy. Enrollment events were held once or twice a month during the fall semester, and the program is really starting to take off.

“Since we started working with UCSF early this year, 186 students have been approved for CalFresh through our events, resulting in over $34,000 a month in benefits,” says Food Bank CalFresh Outreach Manager, Francesca Costa. “We are so grateful for UCSF’s partnership in supporting students through the CalFresh application process. The tearful hugs and deep gratitude from students we have helped enroll make it clear that we are meeting an important need here on campus.”

 

A Letter from Paul | Beyond Election Day

November 8, 2018

Now that the election is behind us, there continues to be much work ahead in the fight against hunger. Hunger is a bi-partisan issue, and we at the Food Bank will continue to work with politicians on both sides of the aisle to advocate for programs that provide food assistance and alleviate poverty.

We invite you to join us.  In the coming months, we’ll need your support on key policy issues, including:

  • 1) The Farm Bill, the biggest driver of U.S. food and farming policy, is overdue for reauthorization. We rely on this vital legislation to put food on the table for millions of low-income Americans because it includes funding for the Supplemental Nutrition Assistance Program (“SNAP,” formerly food stamps and called CalFresh in California). Right now, the House and Senate are working to reconcile their separate versions of the Bill. Some reports indicate that the House will produce a final bill during the lame-duck session, maybe as early as next week.  We will be advocating for a Farm Bill that protects and strengthens SNAP, one of the most efficient and effective solutions to ending hunger and poverty in America.
  • 2) Public Charge: We are alarmed by the Department of Homeland Security’s proposed changes to ‘public charge’ regulations, which would increase hunger and poverty by penalizing immigrants who accept nearly any kind of means-tested public assistance. Participating in programs like CalFresh, Section 8 housing, and Medicaid/Medi-Cal would become reason to deny an immigrant from obtaining lawful permanent residency (a green card) or get admitted to the United States. We don’t believe families should have to choose between putting food on the table and a future in this county. We urge you to help us oppose this proposal by making a public comment before December 10 on the federal register.
  • 3) Able-Bodied Adults without Dependents (ABAWD): Close to 3,000 people in San Francisco are at risk of losing CalFresh (food stamps) benefits on December 1 because a federal waiver for work requirements will expire. As a result, San Franciscans who are between 18 and 49 years old and have no dependents nor disabilities must work at least 80 hours a month to continue receiving CalFresh benefits.  Regardless of how low the rate of unemployment becomes in our counties, we do not believe withdrawing CalFresh benefits will create a better situation for the recipients or for the community.  We are working closely with our community partners to ensure that everyone at risk of losing CalFresh benefits has been notified, screened for an exemption to retain their benefits, and made aware of other food resources/assistance.

Distributing nearly a million pounds of food every week always feels more urgent during November and December – when we strive to ensure that everyone in our community can enjoy the simple pleasure of a festive, nourishing holiday meal. Please know that while we continue to deliver millions of pounds of food to our community, we will also continue to work with lawmakers and advocates to preserve safety-net services for our most vulnerable neighbors. We have the ear of representatives on the local, state and federal level, and we believe that Food For All should be a motto that the entire country adopts.

Get the latest news about how you can help us advocate by subscribing to our monthly eNews and following us on social media.

With gratitude,

Paul Ash, Executive Director, San Francisco-Marin Food Bank

 

Sarah’s Story | Second Chance with CalFresh

May 1, 2018

Sarah breaks out her CalFresh (food stamps) EBT card at a neighborhood supermarket and gives a relieved smile because she is able to purchase the healthy, fresh vegetables that she needs to maintain and improve her health.

Every year, the Food Bank helps hundreds of neighbors like Sarah enroll in CalFresh because we know that accessing healthy food is essential for low-income neighbors who are striving to overcome challenges.

Bad luck and broken dreams

It was several years ago when Sarah suffered a pair of episodes that cast a dark cloud over her life.  In 2011, while walking up a flight of stairs on a rainy night, she slipped and tumbled over the banister, free falling two stories to the ground below. “I still have a lot of pain and range-of-motion issues, not to mention some emotional scars, from that fall,” She recounts.  Then, not even a year later, her father passed away after a long illness.  The pain from her fall, and the pain of losing her father combined to launch Sarah into a state of deep depression. She lost her job and eventually her apartment and became homeless.

Before these misfortunes, Sarah dreamed of owning her own health spa. She grew up in San Francisco’s Marina neighborhood in an upper-middle class home. After high school, Sarah moved to Los Angeles to “make her mark on the world.”  But when her father started having health issues, she moved back to the Bay Area to be closer to him.  Sarah found a job in a high-end health spa in Sausalito and really took to it.  “I had a real knack for working in that place, and I thought I was going to own my own spa business one day,” she says.

Building a better life

Today, lingering health challenges have made it hard for Sarah to find work. But that hasn’t stopped her from striving for a better life.  She recently secured her own apartment, is receiving treatment for her injuries, and is eating healthier thanks to her CalFresh benefits.

“I get about $180 a month through CalFresh, which is a big help by allowing me to buy fresh vegetables and protein and other things,” she says. “When I finally get back on my feet financially, I hope to stop getting CalFresh.  But for now, it really is a life-saving thing for me.”

Take Action for CalFresh

Unfortunately, her worrying isn’t over. Sarah says she’s fearful that politicians will cut much of the funding for CalFresh when they vote on the 2018 Farm Bill. Losing CalFresh could send her spiraling back to her darkest days.

“If I had a chance to tell a politician about CalFresh, I would say it’s working, that it’s helping people like me be better,” Sarah says. “If anything, more money needs to be added to the program, not less, because there are people in this city who are way worse off than me.”

If you are in need of CalFresh benefits, the Food Bank’s CalFresh Outreach team can help; learn more by clicking here.

If you want to help neighbors like Sarah move forward and realize their dreams, sign up for our Policy and Advocacy Newsletter and we’ll send you alerts when we need your help with petitions and phone calls to elected officials.

Monet’s Story | CalFresh Helps Busy College Student Thrive

September 22, 2017

Monet is a full-time student at San Francisco State with a double major. She’s got dreams of starting a nonprofit to help inner city youth overcome their challenges as she once did.

From the time she was 13, Monet took care of her two younger brothers as her divorced parents struggled to put food on the table. She attributes those responsibilities to her motivation to succeed today.

“We all need to survive,” says Monet. “But we can’t just set up camp in our struggle. We have to strive to do better.”

Right now, Monet juggles a full class load with a full-time job to put herself through school. But with the skyrocketing cost of housing, she has trouble making ends meet.

“Sometimes I thin out my food and eat just rice to pay for basic necessities,” she says. “And I don’t have any money to put in my savings for emergencies.”

Enter the CalFresh Outreach Team, which recently helped Monet secure CalFresh (food stamps) as well as connect her to our pantry at SF State. In addition to food distribution, the Food Bank also works to ensure that people are able to take full advantage of the federal food assistance programs available to them. With CalFresh, Monet can buy food at her regular grocery store and supplement what she gets there with fresh produce and staples from the pantry located on her campus.

“Hunger should never stand in the way of a student’s education,” said Francesca Costa, CalFresh Outreach Program Manager. “By helping Monet and other students focus on their studies instead of where their next meal is coming from, we are investing in their success in school and in life.”

Monet said that the Food Bank helped lift a weight off her shoulders. Wise beyond her years, Monet views her situation as an opportunity: “It’s challenging to survive on my own. But it brings growth.

“Taking care of myself financially, mentally, being on top of school, and being on time for work is a lot. But receiving food has helped, so I don’t have to worry about where I’m going to get grocery money. I’m so grateful for the Food Bank.”

Click here to learn more about CalFresh and how you can sign up for benefits.

Click here to read about our College Pantries.

Take Action

Right now, the Supplemental Nutritional Assistance Program (SNAP – called CalFresh in California)  is at risk of federal budget cuts. Will you take just a minute to add your name to our letter to our California legislators, urging them to protect and defend funding for SNAP? Click here to add your name.

Over 60,000 people in San Francisco and Marin Counties rely on the to buy food for themselves and their families each and every week. Without the SNAP program, low-income neighbors, who are already struggling to make ends meet, would go hungry.

CalFresh ‘Churn’ Means More Missing Meals in SF and Marin

December 1, 2016

CalFresh – known nationally as SNAP and formerly as ‘food stamps’ – is a cornerstone of our food safety net in California. Almost 4.5 million people participate in CalFresh statewide, and more than 60,000[1] people participate in San Francisco and Marin combined. CalFresh participants receive an “EBT card” – which functions like a debit card that gets replenished with CalFresh benefits each month; participants then use CalFresh benefits to buy food in grocery stores and farmers’ markets.

Unfortunately, CalFresh churn is a big problem among many recipients.

Churn is when an eligible recipient unexpectedly loses CalFresh benefits, usually because of missed reporting requirements, only to re-enroll within one to three months.

In order to stay on benefits, CalFresh households must report eligibility information periodically. At six months after initial application, participants must notify the county of any household circumstances that have changed through a form called a SAR 7; at one year, they must re-verify all household information and complete an interview. The idea is that household circumstances sometimes change, and having a regularly scheduled time when participants submit documents and verifications ensures their status with CalFresh remains accurate.

But in practice, many households suddenly find themselves with an empty EBT card, unable to buy groceries. Imagine standing at a grocery check-out counter, only to find that your debit card unexpectedly had a $0 balance? What would that mean for feeding your family and paying the rest of your bills that month?

An interruption in CalFresh benefits, even for a month, can have real, damaging consequences for a family that is living on the edge of financial stability. For example, a household with the average CalFresh benefit of $304 per month would lose about 100 meals during the month when benefits are interrupted.

Statewide, one in five Calfresh applications received is from someone who was on CalFresh in the last 90 days.

Why does this happen? Confusion about the semi-annual reporting process, difficult-to-read letters from the county, language barriers, a missed interview, or a recent change in address or phone number can all result in benefits being terminated. It is not difficult to imagine a situation in which a busy family with multiple jobs, hectic schedules of school and childcare, combined with the stress of paying bills and keeping household paperwork in order, could end up missing CalFresh deadlines. Once benefits have been lost, households sometimes have to reapply for benefits all over again.

In addition to hurting recipients, CalFresh churn is inefficient and troublesome for county administrators. Instead of helping new clients enroll or improving the program overall, workers spend valuable time completing new applications for cases which should never have been discontinued in the first place.

We estimate that in San Francisco and Marin, $280,000 in CalFresh money are lost each month due to churn.

Over the next month, the Food Bank Advocacy Team will share a series of blog posts about CalFresh churn. Next week, we will dive into our county-level data in San Francisco and Marin. In subsequent weeks, we will explore more specifically what causes churn, and provide recommendations to diagnose churn and implement effective solutions.

Join us as we explore this topic!

Read more about our work with CalFresh here, and to get all of our advocacy updates, sign up for our Food Policy Spotlight here.

 

[1] DFA 256 Report, August 2016: http://www.dss.cahwnet.gov/research/PG352.htm
[2] CDSS CalFresh Household Profile, FFY, 2014: http://www.calfresh.ca.gov/PG844.htm