Tag: partners

Technology That Makes an Impact: Q&A With Cruise

September 19, 2023

Home-Delivered Groceries (HDG) is one of the flagship services our Food Bank offers, serving thousands of participants every week. HDG fills critical gaps in the food assistance landscape: it means that people who find it difficult or impossible to attend food pantries, like seniors or adults with disabilities, can still receive the fresh, nutritious groceries they need. “The produce is just wonderful,” shared Violet, a resident of the Richmond district and HDG participant. “It’s hard for me to lug vegetables home – they’re heavy, you know? And I don’t want to be a burden on my sons and their families.”

But HDG wasn’t always as robust as it is now. Thanks to partners like Cruise, we were able to quickly scale the service when shelter-in-place began in 2020. Their commitment to serving the community is moving us closer to providing food for all. We sat down with Cruise to hear more about our partnership.

Food Bank (FB): When and how did the partnership with the Food Bank come about?

Cruise: When the pandemic hit in early 2020, food insecurity skyrocketed across San Francisco. The number of people who needed support from the San Francisco-Marin Food Bank nearly doubled.

At Cruise, we started by simply asking how we could help. After talking with the Food Bank’s leadership, we committed part of our all-electric fleet of autonomous vehicles (AVs) to quickly scale the HDG program and aid in delivering groceries to those in need. What initially started as a crisis response program in 2020 has grown into a long-term community partnership – to date, we’ve delivered millions of meals with our AVs – and more than three years later, we’re honored to continue delivering these meals six days a week.

 

FB: What benefit have you seen to giving back to the community in this way?

Cruise: Our Cruise for Good partnerships have provided benefits for our community and our company. We’ve delivered over 2.5 million meals to local residents in need, particularly in underserved areas. We’re proud to directly be partnering with San Francisco-Marin Food Bank in a robust way – our teams work together on a daily basis to ensure we’re utilizing the best of our technology to meet a community need in bringing nutritious food to people in a way that fosters equity and dignity.

We’ve also learned through this process. Community partnerships have allowed us to tangibly see how our technology can be harnessed to directly meet the needs of our neighbors – and as a result, these partnerships have been a significant source of employee pride as well as provided operational learnings for our business.

 

FB: Cruise took the 1% Pledge, did your partnership with the Food Bank influence that decision in any way?

Cruise: Absolutely! Serving our communities is core to our mission, but it was this partnership that started in the pandemic that was pivotal for us in realizing our potential to meet urgent challenges in our community even while we were pre-commercial.

While this began organically, it is now core to how we operate. Cruise for Good is a formal program anchored by our Pledge 1% commitment to dedicate at least 1% of our fleet to serving the needs of our local communities.

 

FB: Cruise isn’t just working with the Food Bank, are there other ways you are engaging with the community?

Cruise: The hunger crisis also sits at the intersection of a climate crisis, with over 30 million Americans facing food insecurity, while food waste reaches record highs. Recently, we partnered with food rescue nonprofit, Replate, to launch a first-of-its-kind driverless, all-electric food rescue initiative to combat food insecurity, food waste, and climate change. Cruise’s AVs now deliver recovered meals from local restaurants and business to nonprofits serving those experiencing food insecurity.

In addition, millions of Americans don’t have access to reliable transportation, which in turn creates barriers to economic mobility. That’s why we extended our partnership with nonprofit SF New Deal to provide free rides to late-shift service workers here in San Francisco. In the first few months of this ridehail partnership, Cruise has provided hospitality workers with thousands of rides to workers who often have limited safe or affordable ways to get to and from work.

 

FB: September is Hunger Action Month, a time for people to step up to take tangible action to end Hunger. How would you encourage other companies to take action?

Cruise: Hunger Action Month is an important reminder: it’s up to all of us to take action to end hunger.At Cruise, social impact is in our DNA and embedded in our mission to build more sustainable, equitable, and accessible communities – so it’s natural that our employees have shown genuine enthusiasm for this partnership and many teams across Cruise have volunteered and even led fundraising campaigns for the Food Bank. Volunteering with San Francisco-Marin Food Bank is a simple but effective way for individuals to take action to combat food insecurity. We’d also love to see other companies at One Big Table, where we’ll come together as a community to fundraise to end hunger.

We encourage companies of all sizes to leverage their resources (employee time and talent, in-kind and financial donations) to support critical organizations like San Francisco-Marin Food Bank – and consider joining Pledge 1% to institutionalize these commitments.

Empowering Community with En2Action

June 29, 2023

“I’m always saying, pay attention to the quietest people. It doesn’t mean they don’t have something to say; it just means they’re not comfortable saying it yet,” observed Andrea Baker, the executive director of En2Action, a San Francisco nonprofit that works to promote equity and transformative social good. Elevating community perspectives to enable change is critical to her organization’s work. “Our job is to build comfort,” said Andrea. “That’s when they start finding their voice.”

A flyer for participants interested in enrolling in CalFresh, with the headline "Want to save money on food?"

En2Action is a vital community partner of the Food Bank and has extensive experience conducting robust community engagement that centers racial equity and gathers input from diverse communities to inform community and economic development planning. En2Action is collaborating with the Food Bank on several initiatives that address root causes of hunger in San Francisco and Marin, including the Root Cause Action Learning & Leading to achieve Food SecuritY in Marin Project, also known as RALLY Marin.

Led and facilitated by En2Action, the RALLY Marin Project is a one-year planning grant and engagement effort supported by Feeding America that centers the wisdom of people experiencing food insecurity, engages a task force of community-based organizations and multi-service providers with a goal toward removing systemic barriers to CalFresh benefits in Marin County, which disproportionately impacts people of color.

“Our work with RALLY Marin is, again, about elevating community voices. We are reaching out to food providers, pantries, and other organizations that go beyond just providing food. In particular, with this program, we’re looking at CalFresh and why more folks of color are not utilizing it, particularly in Latinx communities.”

A group meeting at En2Action.

Rooted in Community

When we spoke to Andrea, the nonprofit had just moved into the new Southeast Community Center in Bayview-Hunters Point. A Black, indigenous, and people of color (BIPOC)-led organization, En2Action’s work includes a history of initiatives that intersect food, racial justice, and economic equity. Looking out of the office space windows, she observed that many of the challenges facing the neighborhood and other communities of color in the City are rooted in historic racist policies such as redlining and urban renewal that displaced thousands of Black Americans — erasing generational wealth in the process.

“How do most families build wealth in this area? You build it through real estate; you buy a home. It supports your kid going to college. You can help somebody open a business. That was taken from us,” she says. She notes that those antecedent inequities, compounded by the region’s high cost of living, contributed to San Francisco’s shrinking Black population — from around 13% in the 1980s to under 5% today. “I have seen this neighborhood go from 75% African American to where we are today; just about 30% of the Bayview population is Black.”

Andrea wants to help the remaining enclaves of color in the City thrive and believes food is a catalyst for community development.

“Food has been a way out for many people of color and immigrant communities. It’s been a way out for a business, a catering business, a food truck, a restaurant,” says Andrea. Four years ago, En2Action launched the Bayview Bistro food hub, transforming a vacant lot into a festive gathering space featuring a variety of savory cuisines from Bayview-based vendors. But when the pandemic halted in-person gatherings, life moved online almost overnight, forcing the nonprofit to pivot. The shift was challenging, as they had to acquire a commercial kitchen and develop Bayview Bistro boxes for online food ordering. Its reach was expanded further through pandemic resources to fight hunger. “And that kept our vendors going. Some vendors who’ve worked with us said, ‘I kept my lights on.’ And that was an amazing thing.”

Dontaye Ball, owner of Gumbo Social, wears a hoodie emblazoned with "Eat More Gumbo."
Dontaye Ball, owner of Gumbo Social

The learnings from Bayview Bistro and other neighborhood-focused economic development programs, including Sell Black — a digital marketing program to increase the online presence of Black businesses — contributed to the development of its Ujamaa Kitchen. Modeled on the fourth principle of Kwanzaa — cooperative economics — the initiative is an incubator for food entrepreneurs that features a six-month culinary boot camp, certification to operate a commercial kitchen, and a myriad of business mentorship services. Ujamaa Kitchen alum Chef Dontaye Ball, whose pop-up restaurant Gumbo Social specializes in gumbo and soul food, has high praise for Andrea.

“You just look at her impact on our business. Once we got access to that kitchen, that opened the door to be able to push Gumbo Social forward,” Ball said. “Over $35,000 in sales came directly from referrals or opportunities that came directly from En2Action,” he added. “For some people, that’s not a lot, but for us, it’s a game changer. That’s two months of payroll; that gives us an opportunity to build for the future.” That future included a brick-and-mortar Gumbo Social restaurant that opened in early June in the Bayview. And that is an outcome that En2Action enthusiastically applauds. “It’s really important to me, to us, that we are not simply giving fish. We are teaching folks how to fish,” said Andrea. “Food is an empowering thing.”

Getting Perspectives on Marin

A San Francisco-Marin Food Bank branded van drives through the Marin hills.
Our Mobile Food Pantry is part of food outreach in Marin County.

For several months En2Action’s community empowerment lens has been focused on a region rife with systemic inequities 50 miles north of the Bayview. RaceCounts.org ranks Marin County as the second most racially disparate county in California, finding the Latinx community the most impacted across all disparity indicators. Twenty-five percent of Latinx children in the county live below the federal poverty level. The RALLY Marin initiative, led by En2Action, features a unique partnership with a task force of community-based organizations seeking to identify and elevate food insecurity solutions that prioritize the lived experiences and perspectives of people most impacted by the issue. Key to finding those solutions is the targeted community outreach conducted through RALLY Marin, which includes listening with intentionality to the concerns of Latinx residents who may qualify for food assistance. The results have been more than revealing.

“The level of information from community members we were able to hear was authentic, and heart-centered,” said the Food Bank’s Senior Program Manager Alex Danino, reflecting on the focus groups led by En2Action in late April. “There were super-rich discussions that spoke to the challenges and the opportunities for growth,” she added. As part of the team developing recommendations and plans for implementing learnings from RALLY Marin, Alex was impressed by the participant feedback in the listening sessions. “I believe the feedback will tell us how and what we can do next on our outreach efforts,” she observed. “A new way of doing our work is emerging, including how we are working with community partners, the county and co-creating options for access, all based on community voices.”

Alex Danino (top) and Liliana Sandoval (bottom)

Liliana Sandoval, Associate Director of Programs, Outreach for CalFresh, looks forward to the outcomes revealed from the focus groups. “En2Action is going to gather all that feedback, analyze it and propose solutions that we could then take for more access and utilization of CalFresh,” Liliana said. And she adds that important questions will arise from these community engagement efforts. “How could we bring Marin County administrators into the fold and get them involved in co-creating solutions? What can the county do with this information that we’ve gotten directly from people who have not accessed the program because of barriers? Just what work needs to be done at all levels?” En2Action will continue its outreach, partnership, and analysis efforts through RALLY Marin, delivering a Community Plan in the early summer.

As for Andrea Baker, she firmly believes providing community members opportunities to be heard and ask authentic questions about their needs are catalysts for real change, whether in Marin or San Francisco’s Bayview. “If we can engage, empower, and then provide the resources for people to act, then I think we can get a whole lot of stuff done,” she said. Pointing to an En2Action team gathered in a meeting room, “You know, the 12 of us here can’t do it all, but if the 12 of us here, every year, can impact one person and those people can go out and impact one more person, I’m all for that. I can live with those numbers.”

A RALLY Marin focus group.

A Beacon in West Marin

March 29, 2023

The town of Pt. Reyes Station itself is, by all accounts, pretty tiny. But the reach of local community hub and Food Bank partner West Marin Community Services (WMCS) extends to nearly 16,000 neighbors in rural West Marin — as far as Dillon Beach to the north and Bolinas to the south — with an array of services including a food pantry, financial support, a youth center, and a thrift store.  

We met Alma Sanchez, Food Pantry Manager at WMCS, on a Thursday afternoon as golden hour set in. Neighbors stopped by the food pantry periodically, many exchanging a few friendly words with Alma and other staff. 

Accessibility for Farmworkers in West Marin 

Outside WMCS’ main building, fresh produce provided by the Food Bank — like zucchini, broccoli, corn, oranges, cauliflower, eggplant and apples — was on full display at their farmer’s market-style food pantry. Inside, extra community food donations filled a few fridges. 

Alma helped restock produce outside, explaining to us as she went: “There are remote areas where people live on ranches [in West Marin]. There’s no transportation and difficult access to stores. This is the only place that is open five days a week, four hours every day.” 

WMCS serves all members of the community. But their pantry schedule is especially critical for farmworkers and their families, who often can’t attend during the limited hours at other pantry sites. Additionally, many farmworkers “don’t qualify for CalFresh, or they’re afraid to apply because they don’t know how it works.” That’s where WMCS steps in and helps fill the gaps with fresh, healthy groceries.   

Resourceful and Resilient 

During the intense flooding back in December, “People were saying, ‘We have no power, we lost everything in the fridge,’” Alma shared. “Those days we were very busy, and we operated with no power. We had a generator, and we plugged in everything and continued [all our services]. People were so happy that we had food.” 

If it’s not apparent from that anecdote alone: resourcefulness is the name of the game here in West Marin. Aside from a disaster preparedness program, the funds from their beloved community thrift store doubles as a safety net for community members.  

The Gift of Thrift 

“Thanks to our thrift store, we have a community fund that allows us to support individuals and low-income families in West Marin with unexpected expenses,” shared Yareli Cervantes, Emergency Assistance Program Manager at WMCS. “Just by serving food, we’re able to really get to know people and identify their needs. It opens up the conversation for them to come seek out financial assistance.” 

Though much of their work revolves around rental assistance — “rent out here is so high that it really eats the cost of living,” said Yareli — WMCS also supports neighbors with medical bills, prescriptions costs, and intake support for energy and rental assistance programs through a partnership with Community Action Marin (another Food Bank partner!). 

Fun for the Kids, Too 

A short walk up the road from the main WMCS hub takes us directly to the Tomales Bay Youth Center, an after-school program for mainly 6th, 7th, and 8th graders, with some high schoolers too. Food Bank and community donations cover after-school snacks and meals, and the students enjoy activities ranging from art and tutoring to sports and even a youth DJ program. 

 

“The kids are really hungry, so we need a lot of food every day. We also started a cooking class that happens every Tuesday, so some of our ingredients also come from the food pantry,” shared Interim Youth Program Coordinator Piro Ishizaka. The Youth Center helps local parents who work late, says Piro: “Pt. Reyes is a small town, so there’s nowhere for [the kids] to go otherwise. That’s what we’re doing here every day — providing a safe and fun place for the kids.” 

A Channel for Community Care 

At the Food Bank, our hope is to support and uplift important local organizations like WMCS that provide tailored services for the needs of their communities — all with empathy and dignity. During our visit to Pt. Reyes Station, this deep care for the community shined through every conversation with neighbors, staff, and volunteers. One couple we met, Margarita and Jaime, are residents of Pt. Reyes and regular volunteers. Margarita shared, “I had the time, and so at the start of the pandemic I started volunteering with a cousin of mine. I liked it so much, I brought my husband along too!”  

It’s clear Margarita isn’t the only one who feels this way. WMCS Executive Director Socorro Romo summed it up: “There is the love of the community and there’s the support of the community; we are just the channel to get that through.” 

 

What’s in Store at the Shop Floor?

March 1, 2023

Step onto the shop floor at the Pennsylvania Warehouse and you’ll be greeted by racks filled with just about every item under the sun: fresh fruits and vegetables (of course), canned beans and proteins, fresh breads and pastries, eggs, frozen proteins like chicken breasts, and assorted dry, fresh, and frozen grocery items from supermarkets all over San Francisco.  

Through our “shop” program, we serve 243 partners in the community. Here’s how it works: on any given weekday, by appointment or drop-in, agencies ranging from congregate meal sites to afterschool programs can stop by the warehouse and shop for groceries from 8am-3pm.  

Donations and Fresh Rescue Lead the Way 

These Food Bank shop partners “pick up free produce, bread for 8 cents/pound, and other donated items for 18 cents/pound,” said Henry Randolph, Senior Shop Floor Manager at the Food Bank. “Produce comes to the Food Bank through the Farm to Family program just like it does for food pantries. But the other food we offer comes from community donations, or through our Fresh Rescue program. We’ll go out to local supermarkets like Whole Foods, Lucky’s, Safeway, Amazon and Costco, and bring back a variety of different products for our shoppers.”  

Flexibility, Variety, Affordability 

One partner, the Homeless Church of San Francisco, has been coming for the past three decades. Since they don’t operate a traditional pantry, the flexibility and price point of the shop floor is a huge draw. 

“At the place where we live, we bring in [unhoused] guests and we serve lunch and dinner five days a week. And we go out to different camps across San Francisco on Thursday and Friday nights and serve a full meal. On Sunday morning, we cook pancakes and serve them at the Embarcadero. And we also give out food boxes to around 30 people who live in hotels,” said April Prosser, co-founder of the Homeless Church along with her husband Pastor Greg Prosser. “So, we have a variety of needs. The donations from the Food Bank allow us to have really good meals.” 

Community Support Remains Crucial 

The Food Bank helps hundreds of partners meet the unique needs of their programs and agencies. But Henry says that lately, “demand is very high, with a limited supply,” because of inflation and supply chain issues, driving home the need for continued support from our community as we strive to keep our shop floor racks full for our neighbors and partners.  

In Henry’s words: “We’re trying to do the best we can. But if the Food Bank is hungry, how can we feed other people?” 

Through Challenges, Relationships Remain 

Regardless of current challenges, one thing remains stable: the relationships formed between Food Bankers and long-term shop partners. “I can think of a handful of agencies, like the Homeless Church, that have been shoppers for close to 30 years. And I think that’s really special because we all have a common goal: to provide services to our community. There are a lot of compassionate people that are really dedicated,” Henry shared.  

The feeling is mutual: April says that “from the beginning, the Food Bank has been a lifesaver. And Henry is a real blessing.”

Buy-Nothing: The Gift of Community

January 24, 2023

With her rescue dog Charlie slung over her hip in a crossbody bag (she says, “my passion is, I love dogs”), Cilla Lee was hard to miss at the Stonestown Pop-up Pantry where we met. And as she talked, three things became apparent: Cilla is a woman with a lot of ideas, a lot of drive, and a lot of herself to give. A San Franciscan since the age of five, she says that the pandemic “made [her] step up” when it came to supporting her community.  

Buy-Nothing: Where It All Began 

She’s underselling it a bit: Cilla took a leave of absence from her airline job so that others with less seniority could keep their jobs during the pandemic, which led her to the San Francisco-Marin Food Bank as a participant. Early in the pandemic, with nowhere to go and not much to do, she stumbled upon the concept of “Buy-Nothing Groups,” virtual and occasionally in-person communities where immediate neighbors exchange all types of goods, services and information– all for free, all from their own abundance, all as part of a “gift economy.”  

“There wasn’t a Buy Nothing in my area, so I went ahead and started one up. I went through a crash training course and kind of figured it all out on my own. This whole thing about paying it forward was just because my mom was always helping people growing up. So, I just said, ‘This would be something my mom would do.’” 

From Pastries and Prep Meals… 

Cilla became the admin of the Outer Richmond Buy Nothing group on Facebook. While food isn’t often the primary focus of Buy Nothing groups, in the early pandemic, food donations started rolling in. At first, she started out by making baked goods and offering them up to add a little sweetness to her neighbor’s days.  

“I started making prep meals to show people like, hey, it really wasn’t that hard — come on by and grab a couple of prep meals and pretend it’s a home dining experience. I was also trying to help my neighbors grab groceries. And now I have some volunteers, and they’re just amazing.”  

Since those early days, it’s blossomed into something much bigger.  

…To Fresh Grocery Sharing!

On the day we met at Stonestown, having already picked up groceries for her and her boyfriend, Cilla was collecting items from her fellow participants that they didn’t want. During the pandemic, the Food Bank had to pre-bag groceries for participants due to health mandates. Cilla’s efforts ensured those unwanted items didn’t go to waste by sharing them with her neighbors through their local Buy-Nothing group. While this isn’t a practice that is organized by the Food Bank — nor do we have any ability to regulate what happens with the produce once it leaves our distribution — we’re happy to see those with abundance sharing with their neighbors.  

“I have people RSVP, so they line up, and then they just understand that you only take what you need,” Cilla shared. 

Over the next several months, many of our pantries will transition back to farmer’s market style, where participants will take only what they need. But during the pandemic, it’s both understandable and admirable how grassroots community solutions developed to creatively prevent food waste. 

Personal Touches Make the Difference 

As a small pantry operation, there’s a community building aspect inherent to the way it operates. Cilla says it’s not just her neighbors’ names and faces she’s come to know.  

“I’ll remember which family likes what. There’s a Moroccan family that likes certain items; there’s a Ukrainian family that likes rye bread. And I do a group chat for the regulars that come pick up and for the volunteers. I’ll say, ‘Hey, this is what we got this week. Here’s some [recipe] ideas.’” 

A Slice for You, A Slice for Me 

This colorful distribution van helps Cilla and volunteers make deliveries, too!

And neighborhood businesses even got in on the pantry distribution, with a local pizzeria offering fresh pies up to the Buy Nothing Group.  

“As soon as my driver is on the way to go pick it up, I post it. That way people can claim the pizza as soon as it comes to my door,” Cilla explained. “Depending on how many people claim it, I’ll split it half and half, or I’ll split it three ways, so everybody literally gets a piece of the pie.” 

Food is Community  

At the Food Bank, we’re grateful to learn from and be in partnership with people like Cilla, who use their knowledge of their neighbors to find hyper-localized, community-specific solutions and novel ways to fight hunger. Ultimately, like Cilla says, at the heart of it all is the gift of connecting with our neighbors– and food is a pathway to do just that.  

“It’s uplifting, because you know that you have this community and that you have people that care about you,” Cilla told us, smiling. “Your family may or may not be here; they may be in the same neighborhood, or they may be out of state, but it doesn’t matter. You’ve got a support group.” 

 

Volunteering: A Family Legacy

January 23, 2023

Family legacies come in all shapes and sizes: they might entail a craft or trade that spans generations of family members, a treasured recipe passed down from elders, or even an inherited love of a favorite sports team. For Andrew Lam, his family’s legacy “might just be the Food Bank.” In memory of his late mother Alice Lam, Andrew and his father Harry sponsored this year’s volunteer match that brought in more than 3500 volunteer shift sign ups – and $25,000 to benefit the San Francisco-Marin Food Bank. 

“My mother volunteered a lot, for different food banks and for her church. So, my father and I thought that [this match] would be appropriate and would honor her,” Andrew shared. 

Food is at the Heart of it All 

Andrew and Harry began donating to the Food Bank in 2020 through the Alice Lam Memorial Foundation, and they’ve remained dedicated supporters ever since.  

“We support arts, legal aid for undocumented farmworkers, all kinds of things. But food is such a basic need. What my father and I believe is: food is the most important thing. Nothing else can come unless people are fed.” 

Food is interwoven throughout Andrew’s memories of growing up, too. “It’s a huge part of our family. I have a binder with all my mother’s recipes. Food can bring people together and make people feel good, too. You know, it’s not just sustenance. It can really improve somebody’s day.” 

Teamwork Makes the Dream Work 

Already on board with the mission of the Food Bank, Andrew shared that seeing the scope of the warehouse operations in-person opened his eyes to how crucial volunteers are. Speaking on that first warehouse visit, he told us: “It was great to see how people come out to volunteer. Obviously, money goes somewhere, but it doesn’t work without the volunteers doing the actual legwork.” 

After that experience, the Volunteer Match seemed like the perfect fit. Because, as Andrew knows, sometimes time is the most valuable gift one can give: “Everybody has different ways to give back, and it’s not just about money.”  

Volunteers are what power our entire operation at the Food Bank year-round, but during the early months of the new year, participation often wanes. That’s why we’re extra grateful to announce we met the match this year – thank you to every person who signed up for a volunteer shift!  

Ending Hunger, Together 

We’re also grateful for the partnership and generosity of caring neighbors like Andrew and his father, who understand that volunteering is an easy way to have a huge impact on the well-being of our community. Andrew hopes that he and his father can continue to rally their neighbors around volunteering for the good of all.  

“It’s direct aid to our community that we live in, so it means so much more to us. And it’s part of what you owe to your community – because you want to think that if you were on the other side, other people would help you, right?” 

What Food Means to Us

December 14, 2022

For many of us, the holidays are a time to gather around a shared meal. Pantries are perused, cookbooks are cracked, and calls are made to relatives for their special recipes (if you missed it, check out our community cookbook with contributions from participants, volunteers, and staff!).

Here’s what we know at the San Francisco-Marin Food Bank: in sharing a meal, we share our humanity. We’ve spent the last 365 days gathering stories from the community and asking: “what does food mean to you?”

“Food means nourishment”

One sunny February morning, we visited our partner Code Tenderloin in San Francisco and heard from volunteer Arielle: “Food means nourishment – of the mind, body, and soul. Food makes you feel good, gives you confidence and courage that maybe you don’t have when you’re hungry. Maybe best of all is you can share it with people – it’s the way to a person’s heart.”

Code Tenderloin’s Executive Director, Donna Hilliard, added: “I think, with our culture, food is everything. When we come together, we eat. When we celebrate, we eat. When we’re sad, we eat. Sharing meals especially means a lot. For the folks at Code Tenderloin, all of us have been on the ground, so we serve our food with love. That’s why so many people are comfortable coming back – we want them to feel like our extended family.”

Arielle, left, is a student, mom, and volunteer at Code Tenderloin. Donna Hilliard, right, is Code Tenderloin’s Executive Director.

CalFresh recipient Yurin told us how a balanced meal means wellness for her family. “It’s something fundamental to health,” she shared. “Having good food, healthy food, is vital to every person every day.”

And at a bustling Pop-up Pantry in San Francisco’s SoMa, participant Russ chatted with us after picking up his groceries. “It means everything,” he said, showing us a watermelon he was excited to slice into. “I’m learning how to eat healthier now that I can get more and better food from this pantry. I turn 65 next August. You can live a lot better as you learn how to cook, what to eat, and what not to eat.”

Yurin is a Marin resident, mom, and CalFresh recipient.

Making Space for Joy

“Food brings us together, you know? If you got a group of people together, bring a meal. Ain’t nobody fussing when you’re eating.” Cliffton is a longtime San Francisco resident and an artist – recently, he painted ‘Spirit of the Fillmore’ in the Buchanan Street Mall. He’s also a participant at our Rosa Parks Pop-up Pantry. “Food is nourishment for the body,” he continued. “Your body won’t allow you to be negative in that moment, because it’s getting good food.”

That’s the not-so-obvious benefit of a full pantry: with no worries about where the next meal will come from, our neighbors can bring a little more sweetness into their lives.

Laura Cedillo, center, is a Program Manager at our partner Native American Health Center. Cliffton, right, is an artist, longtime San Francisco resident, and participant at our Rosa Parks Pop-up Pantry.

Laura Cedillo, Program Manager at our partner Native American Health Center [https://www.nativehealth.org/], told us that “food means someone’s looking out for you and taking care of you.” Laura and her team pack bags of healthy groceries for anyone who needs them in a second-story space that’s part health clinic in the Mission. She views food as memories as much as sustenance. “When I think of food, I think of family, and I think of being cared for. It’s like, hey, how do I love myself? One of my best friends is Mohican from the New York area, and I remember on her birthday she was like, ‘I’m going to make myself some butternut squash.’ And now every time I make butternut squash, I remember my friend. I remember people I love when I cook.”

 

More than Just Calories

We heard loud and clear from almost everyone we spoke to that food is much more than something that fills your stomach for a few hours.

“I believe food means connection to others,” said Maria, who is both a participant and a volunteer at St. Peter’s Catholic Church in the Mission. “You can meet someone at the food pantry and get to know them and also know they care about you. Because all the people volunteering here, they care about all of us – that’s why they’re here.”

Maria, left, is a resident of San Francisco’s Mission district, and is both a participant and a volunteer. Pastor Richard Roberts, right, heads our partner San Francisco Community Fellowship.

“To share food is to get to know people, right?” said Pastor Richard Roberts at San Francisco Community Fellowship  one of our partners in the Excelsior. “It’s not just feeding them physical food, it’s emotional support and understanding, and getting people to a space where they feel comfortable and accepted. That’s what food means to me.”

As he spoke, Pastor Roberts watched volunteers pack grocery bags while photos of churchgoers at weddings and service days smiled down on them. For him, creating a community and holding a food pantry are all part of the same spirit.

Partner Spotlight: Perspectives on Food Justice with TNDC

September 6, 2022

Four masked people smiling at the camera, holding a pre-made meal, a fresh pineapple and eggs - all available at the food pantry.
Pantry staff and participants take a moment to smile.

The Tenderloin Neighborhood Development Corporation (TNDC) has provided affordable housing and promoted equitable access to resources in San Francisco since its founding in 1981. Part of their mission is food justice – and that’s where our five-year partnership comes in.

Food programs span all sections of the organization. “There’s Tenderloin After School Program, Healthy Corner Stores, and Health and Wellness, which includes Healthy Aging, Food & Nutrition, and Urban Agriculture. Then there are our food pantries at our supported housing buildings. Food touches a lot of the work we do,” said Rebecca Barajas, Food & Nutrition Supervisor, TNDC.

Join us on a tour of three of TNDC’s programs to see how food justice means so much more than just providing food – and why community partners are integral to our mission to provide food for all.

Food Pantry

A participant and a pantry staff member hugging and smiling.
“What I like is that everything’s convenient, and they have everything I need,” said a participant named Tony, grocery bag in hand.

Our first stop is the food pantry on the bottom floor of TNDC’s Kelly Cullen Community, which provides supported living to seniors and people who were unhoused. We arrived to a frenzy of activity. Staff and volunteers packed grocery bags with cauliflower, milk, eggs, ravioli, and more for participants living in multiple TNDC buildings on the block.

“We open our doors to distribution at 9:15. We’ll set up tables and pack bags from heaviest to lightest – so chicken or rice would go on the bottom and something like a pear would go on top,” Rebecca told us.

“What I like is that everything’s convenient, and they have everything I need,” said a participant named Tony, grocery bag in hand.

Healthy Corner Stores

Fresh produce like cantaloupes, mangoes, bell peppers, and pears line refrigerated shelving in Dalda's Community Market.
TNDC’s Healthy Corner Stores incentivizes businesses like Dalda’s Community Market to stock unprocessed, nutritious food at affordable prices.

We made our way deeper into the Tenderloin to visit Dalda’s Community Market, a store that’s part of TNDC’s Healthy Corner Store Coalition. “We provide refrigeration equipment and business consulting services,” said John McCormick, Healthy Corner Store Coalition Program Manager, TNDC. “We ask the locations to limit alcohol and tobacco ads. We also promote the stores through community engagement activities, like tastings of the food.”

“People want healthy food. And we know that because people are buying it in the stores,” John told us. “Stores that aren’t part of our coalition are now selling produce because they know there’s a market for it. It totally changes the food apartheid we see here,” he said, referring to the inequitable access to nutritious food that neighborhoods like the Tenderloin have been subjected to. “Now there’s healthy produce in the neighborhood. There’s not as much of it as other places, but it’s better than it was 10 years ago.”

Urban Agriculture

A 3-story mural depicting the Tenderloin Peoples' Garden.
A mural marks the People’s Garden across from San Francisco’s City Hall.

Finally, we walked a few blocks away to the Tenderloin People’s Garden, one of 14 growing spaces TNDC developed across the city. “They grow a lot – hundreds of pounds of food get distributed to our residents from the food the gardens grow,” Rebecca told us.

A person smiles down at Swiss chard in the People's Garden.
Thomas Abbott, Urban Agriculture Coordinator, picks some chard for our team to take home.

“Part of the cycle of gardens is once you start using them, they keep providing and then you have to keep using them,” said Thomas Abbott, Urban Agriculture Coordinator at TNDC. “There’s an abundance behind it.” The garden grows produce like chard, lemons, bok choy, and more alongside ornamental and aromatic plants like rosemary, jasmine, and nasturtium, which attract pollinators and predator insects that eat pests for a more natural kind of insecticide.

People who come to the gardens find an oasis. “I like when it’s like this, no trucks driving by, no ambulances. Bees and butterflies and bugs are flying around and you can hear birds chirping. Even in the middle of the city, you have some peace and quiet. It’s really a benefit for the mind. See, like that,” said Thomas as a bird broke out into song.

Pass the EATS Act

June 29, 2022

You can’t learn when you’re hungry. Yet, as many as 1 in 4 college students who struggle with food insecurity can’t receive CalFresh benefits (food stamps). Our Policy and Advocacy team is working to change this by lobbying Congress to pass the Federal EATS Act.  

CalFresh is one of the most important tools for addressing food insecurity and hunger. Recipients can shop for the groceries they want, when they want, by spending their monthly benefits at participating grocery stores and farmers markets. Unfortunately, students from low-income backgrounds are largely unable to access CalFresh because of barriers like a 20 hour/week work requirement. “The work requirement is an archaic rule that requires students to be working hours that they don’t have,” explained Meg Davidson, Director of Policy and Advocacy at the Food Bank.  

Eased Restrictions, Increased Participation

The current “work-for-food” rules are based on assumptions of a “typical” college student – upper middle class, with endless free time and family support. In reality, there is no typical student. Between required labs, rotations, and residencies, working to pay their bills, and even supporting families, many students simply don’t have 20 free hours in their week. School is work. Extra barriers to healthy groceries can spell the difference between obtaining a degree and halting their education. The Consolidated Appropriations Act of 2021 got rid of this “work-for-food” rule – temporarily – and the results were immediate. “During the pandemic, restrictions like the work requirement were lifted, and more college students were able to access CalFresh. So, we’ve seen that it doesn’t have to be so hard to get more students in the program,” said Meg.  

School is Work

However, expanded CalFresh eligibility for students is set to expire just one month after the federal Public Health Emergency is declared over. That’s where the Federal EATS Act – and you – come into the picture. The Federal EATS Act would permanently expand CalFresh access to low-income students by making attendance at an “institution of higher education” count as their work requirement. “The EATS Act recognizes that school is work,” said Marchon Tatmon, Government Affairs Manager at the Food Bank. “This bill will allow students to access the nutrition they need.” We need your help to make sure all students have access to healthy groceries that fuel their learning. You can sign up for Action Alerts and get involved through our email list: sfmfoodbank.org/advocacy. Let’s urge Congress to pass this permanent legislative fix for college hunger, together.  

“Not Part-time Employees”

June 28, 2022

CalFresh is supposed to be the first line of defense against hunger, but that’s often not the case for college students. For Dustin and Anthony, two among thousands of college students facing food insecurity, the Federal EATS Act would make a huge difference. Dustin is an LGBT Studies major and first-generation college student at City College of SF. Like many other students, Dustin turns to the Food Bank to stock his fridge and pantry. CalFresh isn’t an accessible option for him because of the work requirements and red tape in the application process. “I do not have the support of parents sending me through college, so I utilize the Food Bank when I don’t have funds,” Dustin told us at Rosa Parks Pop-up Pantry in March.  

School Comes First 

Anthony is a graduate student at UCSF, currently in his second year of the dentistry program. He’s been a recipient of CalFresh on and off since 2018. When we spoke on the phone, he laid out his simple problem with the work requirement for students. “When you’re in a rigorous academic program, you don’t really have much time to study if you’re working to make ends meet. It puts a lot of stress on students who are now focusing more on working instead of studying. We are full-time students, not part-time employees.”  

Not Enough Time in the Day 

For students who come from low-income backgrounds, a college degree holds the promise of less financial struggle in the future. Getting that degree, however, is not easy. And dedicating 20 hours of precious study time a week to a job, just so that you can buy groceries, doesn’t make it any easier. It’s a vicious cycle that forces students to choose between their studies and their survival. That’s why students like Anthony are such strong supporters of passing the Federal EATS Act. “I know countless friends and family members who are college students and could greatly benefit from CalFresh. With the EATS Act, if we remove these barriers then people will have much easier access to food.”