Donation FAQ | San Francisco-Marin Food Bank

Have you received my check donation?

We are experiencing up to a 2-4 week delay in processing gifts and sending out acknowledgment letters as we adhere to strict COVID-19 safety guidelines. We greatly appreciate your patience. If your bank account does not reflect your gift after four weeks, please contact us at donationssf@sfmfoodbank.org.

I did not receive a confirmation email for my online donation. Where can I find that?

You should receive an email confirmation for online donations within 24 hours. If you can’t find it in your inbox, please check your spam or junk folder. If you are still having trouble locating it, please contact receipts@sfmfoodbank.org.

How can I send in a donation by check?

Checks can be made payable to San Francisco-Marin Food Bank. Please mail checks to:

San Francisco-Marin Food Bank
900 Pennsylvania Ave
San Francisco, CA 94107

We are receiving mail every weekday, but please note that we are experiencing a 2–4-week processing delay due to our adherence to COVID-19 safety guidelines.

How can I make changes to my monthly gift?

Please use this donation form to increase your monthly gift. If you have questions or would like to make other updates to your monthly donation, please contact donationssf@sfmfoodbank.org.

What types of programs does my donation support?

Read about our programs here.

I would like to donate a Stock gift. What is your account info?

You can find our Stock Gift instructions on our Ways to Give page, click here. If you have previously donated using our Union Bank stock information, those instructions are still valid for December 2020.

I would like to donate through my IRA. What information do I need to initiate the process?

Please visit our IRA giving page here.

I’d like to make a gift in honor/memory of someone else. Can you send a card to that person to let them know?

Yes! If donating by mail, please send the tribute information in the envelope along with your gifts. Include the name of the person the gift is made in honor/memory of, the name to notify, and the mailing address where we should send the card. Please allow 2-4 weeks for our team to process your request.

Tribute gifts can also be made online. Click the option “I would like to make my donation a holiday gift” when processing through our donation form. An eCard will send via email to the person you selected to notify.

Do you accept Car donations?

We work with two organizations to process car donations. Please visit our Ways to Give page for more information here.

Is the Food Bank in need of volunteers?

With the expansion of our programs in response to rising food insecurity during the pandemic, our need for volunteers has also increased. Read more about volunteer opportunities here.

I want to help, but I can't volunteer in person. What is the best way for me to support your cause?

While we are in great need of volunteers, we are grateful for all kinds of support! Other ways you may consider helping the Food Bank are through organizing a fundraiser or by giving a donation through our website. We are able to turn every $1 donated into 2 meals.

How can I make a gift on behalf of my organization?

If sending your donation by mail, please include your company’s name along with your check and send to:

San Francisco-Marin Food Bank
900 Pennsylvania Ave
San Francisco, CA 94107

If giving online, include your company’s name in the comment field on the donation form.

Where can I find a copy of your W-9 and IRS 501c3 determination letter?

Our IRS 501c3 determination letter can be found here. Our W-9 can be found here.

I have a credit card from another country. How can I donate?

We are able to process international gifts online through PayPal. To give online, please select PayPal as payment type on our donation form.