The First 100 Days | Q&A With Executive Director Tanis Crosby

May 27, 2021

100 days into her tenure at the Food Bank, Executive Director Tanis Crosby reflects on her experience, her gratitude, and on the enormity of the imperative work ahead.

Tanis CrosbyWhat’s your overall pulse, 100 days in?

I feel incredibly grateful and humbled and… at home.

What’s one memory from your first 100 days that will stick with you?

One Wednesday evening, I volunteered packing boxes of food for seniors. Music was playing through the speakers—whoever curates our playlists is just magical—and next to me was this lovely man named John, who had been volunteering with us on Wednesdays for 21 years, wearing his food bank sweatshirt as a badge of pride. Next to John were a couple of women who were having a blast working together, just completely welcoming, and some families who came to volunteer as a unit. It was this beautiful community within a community that had sprung up.

At the end of the shift, the Food Bank project leader Robert announced how many pounds we had collectively packaged, and I looked around and felt such pride and celebration of taking action to fight hunger together. It was such a clear image of our vital service and the wholly unique way in which we bring the community together for a great cause. It was a moment.

Your second 100 days may look very different from your first as vaccines roll out. How is that changing the way you think about our priorities?

The pandemic is revealing that which we already knew to be true: Poverty and racism are inextricably linked to food insecurity. That is not going to go away when the masks go away. We’re going to focus on advancing our mission with the analysis and the framework that this team’s wisdom created, which is understanding that we are addressing not only the consequences of hunger, but also the causes. We will work on upstream and lasting solutions and are steadfast in our commitment to ensure we are making meals possible for our neighbors right now.

As we look forward, we also need to determine what it means to sustainably serve all of those who need us – those we are currently reaching and those we hope to reach. After more than a year spent responding to this crisis, how do we return to solutions we know work, but weren’t possible during the pandemic – like a farmer’s market style distribution to enable choice – and what innovations from our crisis response do we maintain – like the grocery delivery. This will be hard work, but it is essential work. The Food Bank is part of a critical safety net that is made up of grassroots, well-established, and new community-led organizations as well as government programs. Together we will find the solutions. Because we are all working collectively to fulfill our purpose of ending hunger.

This isn’t just a vision, it will be a future, with partners, donors and volunteers making it real.

Do you think there are ways in which the pandemic has changed our community for the better?

The pandemic was a stark reminder that you can work hard, get a job, and still find yourself at risk of homelessness or relying on the Food Bank to make sure that you’re not choosing between your PG&E bill and feeding your family. You can have good job and not be able to make ends meet in San Francisco or Marin.

That’s not going to go away anytime soon. And what it has created is empathy and a deep-seated understanding that food is a human right. The community wants to be part of taking care of each other. Whether they are a 10 year-old donating their small proceeds from a lemonade stand, or a Foundation giving millions, donors of all ages, of all means are recognizing that we’ve got to take care of each other. And that has been completely inspiring.

The Food Bank just announced its Capital Campaign to expand warehouse facilities. How do you envision that helping to chart our way forward?

In this coming year, we have a tall order. Delivering on these expansion plans is really about delivering on current community need; we started this project 5 years ago with the goal of building for the future, but it turns out we are building for right now.

We are renovating not to expand, but to sustain. Because it’s not about a building and it’s not about the number of pounds of food, it’s about having the space to feed our neighbors who are making real and practical choices every day about where they’re spending scarce dollars. Our community is hurting. People are making choices–choices that weigh on families, choices that are hard and hurt.

Our job is to relieve that hurt, to make it less stressful and more hopeful. It is not about a building. It’s about what happens as a result of having that capacity to deliver on this critical need, person, by person, by person, in all of the neighborhoods in which we serve.

What has surprised you most during your first 100 days?

What surprised me was what it means to see that sheer scope upfront, to see it come alive in the field. What surprised me was how excited I would feel to see the orders being built, knowing that they would be landing in a neighborhood pantry, a pop-up or a drive-thru and put into the hands of people in our community, our neighbors. Just the magnitude of what this scale feels like, to see it and to know what it means, not just hear about it or read about it, but to see it. And just the enormous sense of… I can’t think of another word other than pride. I feel so proud to be part of this team – staff, donors, and volunteers – that is delivering food and hope to every corner of our community.

Students Volunteer During COVID | Leo’s Story

October 19, 2020

Volunteer after volunteer has stepped up during the COVID-19 pandemic. Prior to the pandemic, it took 1,200 volunteers each week to run our operations. Now, with new COVID-19 programming, it takes 2,000. That is an unprecedented number of new volunteers.

One of the volunteers is Leo, who is 11 years old and starting middle school this year. Leo’s mom, Amber, works at the San Geronimo Valley Community Center, and at the beginning of the pandemic, he started tagging along with her every week to volunteer at the Center’s Thursday Pop-up Food Pantry.

“I’ve just been coming along because I know that they need volunteers,” he said, adding jokingly: “and because she makes me.”

Leo and his mom have a good laugh over that. But despite any extra encouragement from Amber, Leo always has a good time when he volunteers.

“It’s pretty fun. I mean, it can get kind of exhausting because it’s really hot outside sometimes. But yeah, it’s pretty fun.”

A Strange School Year

For Leo, the Pop-up food pantry is not the only thing new in his life, he is starting middle school this year. And if middle school was not hard enough, he is doing it amid the pandemic.

“I’m excited, but I’m also not excited,” explained Leo. “I wish that I could actually start in the classroom in Middle School, but I’m going to have to be at home.”

Like many of his peers, Leo is navigating remote learning while trying to stay in touch with friends – a challenge many teenagers are currently facing.

At least he is not the only teen who volunteers at the pantry; there are several other students who regularly joined him on Thursdays in the summer. Though they aren’t his school friends, Leo says he likes meeting new people while helping out.

A Family Affair

The Food Bank has always encouraged young volunteers to join us, and we often see families volunteering together to give back while spending time together. This includes families delivering to seniors, families in our warehouses, and families like Leo and his mom, who volunteer at Pop-ups.

For other youths who are up for the hard work, it takes to pack bags and load trunks for several hours, “It helps a lot of people for the food pantry to have extra volunteers,” said Leo. “And even if you don’t like it, you can bring extra food home.”

Church Remains Open as Physical Doors Close

August 27, 2020

While COVID-19 put limits on gatherings and in-person church services, Cornerstone Missionary Baptist Church in San Francisco’s Bayview district has found new opportunities for service through its Pop-up Food Pantry during this crisis.

Minister Damonn White at Cornerstone Church Pop-up Food Pantry“Although our church can’t fellowship in person and the doors for the church are closed, we like to say that the church is still open and we’re still doing the work,” explained Minister Damonn White, who spends his Thursdays at the Pop-up Pantry Cornerstone now hosts in partnership with the Food Bank.

The Pop-up at Cornerstone opened in May, making it the second Pop-up Pantry the Food Bank opened in the Bayview District after the Bayview Opera House. Each week it serves bags of fresh produce, protein, and shelf-stable items to 600 households from all over San Francisco.

The pantry may be new, but food has always been part of the ministry at Cornerstone Church. Not only do they feed about 250 families each year through their holiday food baskets, but they are also always prepared “if somebody comes to us hungry,” said Minister White. “We have families sometimes say, ‘I’ve been displaced, we need food to eat.’ We always have some food on hand.”

Challenges of COVID-19

Cornerstone Missionary Baptist Church has experienced the grief of this tragedy firsthand. When we spoke with Minister White in July, eight of his parishioners had gotten the virus, and one person had died.

Minister White explained, “the sad part of this is that when transitioning of life happens, that we’re not really able to love on people the way we would like to. But we just have to take the safety precautions, you know. We’re learning on a day to day basis, with gloves, masks, social distancing, and it’s tough. It’s tough.”

Their experience is not unique. The disproportionate impact of COVID-19 on Black and Brown communities is particularly evident in Bayview, where 31% of residents identify as Black compared to just 6% of San Francisco’s population overall. As of July, there were 192.91 cases of COVID-19 per 10,000 residents in the neighborhood – the highest infection rate of any San Francisco neighborhood.

Immediate Food Needs

The risk of the virus itself is not the only challenge for the Bayview community. In July, the Human Services Agency (HSA) conducted a survey of low-income San Francisco residents who receive its services. It found that Bayview had one of the highest percentages of people Cornerstone Church Pop-up Food Pantryreporting that they did not have enough food in the last two weeks.

HSA also found that while 34 percent of Black respondents reported food as their most immediate post-shelter in place need, only 26 percent reported visiting a food pantry.

The Food Bank is trying to address this by working with community partners like Cornerstone Baptist Church and the Bayview Opera House to ensure there are food pantries in the neighborhood. But we know simply opening a pantry is not enough. After hearing from local residents that lines were too long, we implemented an improved line management system where individuals registered for timeslots to reduce wait times. And we will continue working with community leaders to improve our outreach to the local community.

In the meantime, Cornerstone is happy to be of service to San Francisco residents far beyond its immediate community. “We want to make sure we meet the masses. We don’t want to be considered a Black church. We’d like to be considered a community church for all.”

And if you visit the pantry Thursdays, you’ll see they’ve achieved this. The Pop-up Pantry at Cornerstone serves a diverse cross-section of people. Thanks to the welcoming environment the Cornerstone community provides, we continue to see strong interest from neighborhood residents in wanting to join.

“For me, this is what it’s really all about. It’s nice to wear a suit and get up and say an elegant speech in front of a room full of people and inspire them to live a greater, a better life,” said Minister White. “But this right here is where the rubber hits the road. For me, I’m a people person. I’m a community person. I like to do whatever I can do to help people. So today and every Thursday, when I’m here, it’s so gratifying, you know, to walk away and know, okay, we actually helped some people today.”

Partner Spotlight: Q&A with Casey Federico

May 13, 2020

When schools closed in March, parents and caregivers were immediately left figuring out how to balance work, childcare, and homeschooling their children. For the families who relied on the Food Bank every week, there was an added layer of stress – where would they get their groceries? Prior to shelter-in-place, many families could pick up the fresh groceries at their school pantry during drop-off or pick-up. Across San Francisco and Marin, school closures caused 46 of the Food Bank’s Healthy Children food pantries to stop their weekly distributions 

One such pantry was at Dolores Huerta Elementary School in San Francisco’s Mission District. When the school closed teachers and staff quickly worked to identify and contact families to let them know where they could access foodEven with new available pop-up pantries opening nearby, with vulnerable relatives at home, some families could not attend nearby Pop-up pantries. The school’s Family Liaison, Nataly Terrazas; Elementary Advisor, Luis García; School Social Worker, Sarah Volk, and school parent and pantry coordinator, Casey Federico quickly sprang into action matching families who couldn’t leave their house with volunteers who could pick up and deliver food to them. They now have 30 volunteers who trade off delivering to 13 families.  

Last week we caught up with Casey to learn more about what is happening in their community

(This conversation was edited for length and clarity.) 

Food Bank: How did you start partnering with us and what have you been doing since the start of the pandemic?   

Casey FedericoAt Dolores Huerta, which is both of my daughters’ elementary school, there was an established food pantry every Monday morning. Another parent had coordinated it before me, but their son graduated, so I took on the job of being the pantry coordinator this fall. Even before shelter-in-place, we were seeing a huge expansion in need for the pantry. We grew from a 50person pantry last year to a 70- or 80-person pantry in November.  

When the shelter-in-place happened, I was in communication with Edith, our neighborhood representative from the Food Bank, and knew everything was shifting. At the same time, I was getting all these texts and messages from families at the school saying, ‘we are about to be out of food’ There were lots of different challenging situations. And so, from discussions with the school team – Sarah, Luis, and Nataly – we found out who couldn’t leave their home for whatever reason and identified 12 families who needed food delivered. We started with a group of volunteers –families who did have transportation and could go to a food pantry and pick up a box and then deliver it to those people’s homes.  

Our School Social Worker, Sarah Volk, is such an inspiration. She was just so careful and thoughtful about confidentiality. Sarah asked families who they’d be okay being paired with, because to have someone know you are receiving food from the Food Bank and then know where you live, that is a big deal. She was just super thoughtful about that and got everybody’s permission all along the line. 

FB: What are you hearing from people in the community now? 

CF: I’m still hearing a lot of people saying, you know, we got this [food], but it isn’t really enough. That is the hard reality. So many families that are part of our community are hospitality workers, etc.  

Another amazing thing that happened is one of our teachers, her fiancé owns a restaurant and every time somebody from the community buys a meal in his restaurant, Toma, he’s donating a meal to a family in need. He’s also delivering meals. So, families are getting additional support from that too.  

But what I just heard from Sarah last week, is just the numbers are increasing so much. So, we are talking about how to meet new needs. It’s really challenging. 

FB: Do you talk to the families you deliver to? How are they doing?  

CF: One thing that’s been really good, is a lot of relationships have been built between the families who are delivering and the families who are receiving. I know everybody’s been sending texts like, I’m going to drop it off. They text, I got it, thank you.  

There’s also been some specific communication around needing health items like toothpaste and soap and tampons, and that kind of stuff. A few volunteers who have the capacity have also been sharing those types of items with families. Many of the families who are delivering are also out of work or running low on food themselves.  

FB: We see this too, it’s incredible how many of our volunteers say, ‘oh yeah, I’m out of work right now and so I have free time and I’m going to do this.’ 

CF: I know, it just takes my breath away. One of the women who is helping deliver said ‘oh yeah, we both lost our jobs last week, but this is just so important, it’s the one trip I have purpose around. I have to do this.’  

FB: Is there anything else that you wanted to share about the experience? 

CF: I think the one thing that the Food Bank really does is bring together a community of people. Almost everybody who volunteered at the weekly food pantry at Dolores Huerta is also receiving a box of food. And so, I think our, our community of folks who really view themselves as part of the system were ready to jump in. The group of parents who help us to set up, fold up boxes, and do all that kind of stuff are really jumping up again to help out, which is cool. 

That sort of friendly, joyful mood that was at our Monday morning pantry translates over and made people feel comfortable to be both asking and giving. I’m so proud to be part of this community! 

 

Partner Spotlight: Q&A with United Playaz

April 21, 2020

In the weeks since we first learned of the region-wide shelter in place order, the San Francisco-Marin Food Bank has rapidly adjusted the way we operate to meet the ever-increasing need in our community. Last week, we served 18K more households than we did four weeks ago, and this number is only growing. 

None of this would be possible without the support of countless Food Bank partners, donors, and community volunteers. 

We recently had the opportunity to see one of these dedicated partners, United Playaz, in action. Every week, United Playaz, a youth-led violence prevention organization, helps staff the pop-up food pantry at Bessie Carmichael Elementary school. Members of the group not only help pack up and distribute food at the pantry, but they proactively stepped up to deliver groceries to 100+ seniors in their community. These are all seniors 65 and over who used to pick up groceries at our weekly pantries. 

We spoke with United Playaz Executive Director, Rudy Corpuz Jr about the group’s support of the Food Bank. 

Food Bank: What is your role at this food pantry?  

Rudy Corpuz Jr.: We are here because this is our community, we were doing this before the crisis started. We want to make sure we play our part and help out in the community for the most vulnerable population and just provide some support and help to make sure everybody is eating. 

FB: Has it been hard to recruit your members during these times?  

RC: Absolutely not. You know we want to give back. Our motto is: It takes the hood to save the hood. It’s our way of giving back. We’ve got different community-based organizations that have come together in solidarity under one umbrella, with no pride, no ego, just to make sure we take care of the community and the people. 

And all walks of life, you know what I mean. We’ve got ex-convicts, we’ve got college students, we’ve got developers, we’ve got tech people, people who went to school, who didn’t go to school – everybody who wants to help out and put their life on the line for others. 

FB: Are you concerned about your health being out here during COVID-19?  

RC: Absolutely, of course, I am. I have kids. I want to make sure I’m safe, and my kids are safe, and my community is safe. But I know there is a bigger need. Somebody’s got to do it. And so, what better way…I don’t want to die, or even get sick…but what better way to put your life on the line for others in this way. 

FB; Can you tell me a little about how you’ve been helping get food delivered to those who can’t come to the pantry?  

RC: During this crisis, everybody knows that the most vulnerable population is the senior citizens. You have a lot of seniors in this neighborhood – South of Market District 6 – who live in their apartments and live in the hotels, the SROs, and they are scared to come out. So, what we do as service providers for the community is to find out what their need is and what they want. We go out there and ask them if they need groceries, which they do, and boom, we deliver it to them. 

FB: How are you in touch with these individuals?  

RC: In our community, there are already organizations that are working with seniors. We are youth-led and there are senior groups. So what I did, I brought us all together and said, “hey look here, we’re in this crisis together. You know, service providers that serve seniors, we serve kids, some people serve reentries, the Food Bank gives food, let’s all work together in solidarity to make sure we are hitting the most vulnerable population.” 

So, the senior organizations will tell us who needs what. We provide the muscle and the leg power and energy, and we go out and do it. 

It’s like a basketball team, everybody has to play their part on the basketball court. You have the center who is in the middle and gets the rebounds, you have the guards who bring the basketball up. And so, if everybody plays their part, we’re successful, we win. 

During this crisis, these are the times that you have to stand for something that is greater than you. What a greater way to work with the food bank who provides those services. We don’t do it, they do it. 

FB: But you are out here making it possible – being the arms and the legs.  

RC: But I think that’s what I’m saying. You guys are like bringing up the ball. We get the ball, we put it in the hoop. 

Food Bank partners and volunteers like United Playaz are making it possible for us to continue our mission. Sign up to volunteer here.  

May 29, 2019

Camp Fire Relief | Bay Area Food Assistance Continues

January 28, 2019

“I got up that morning at 8:30 and looked outside and it was pitch black,” said Jean Bauman, a retiree who lived in Paradise, California. “I went back into the bedroom and I said to my husband Jim, ‘You’ve got to get out of bed.'”

At first, Jim and Jean were hoping the Camp Fire would be contained before reaching their small home. What they didn’t know was that the raging inferno was devouring an entire football field of land every second.

IT WAS TOO LATE

An hour later, fiery chunks of debris were pelting the couple’s home. When it was all over, they were left with nothing but their brick chimney and charred sludge and debris. “We lost fifty years of everything in that house,” Jean said. “It’s numbing.” The couple is now navigating insurance to begin rebuilding their house and their lives.

Help has arrived in the form of weekly food distributions, bolstered by weekly deliveries from Bay Area food banks that have been providing tons (literally) of fresh groceries every week.

“We had a suspicion that once things settled down in Paradise, that the community was going to need some food assistance,” said Barbara Abbott, Food Resources Director at the Food Bank.  “The call eventually came in December, and we have been sending full truckloads of fresh produce, protein, beverages and snacks ever since.”

THANKFUL FOR FULL BELLIES

The food assistance is starting to make a difference, helping people like Martin and Ashley feed themselves, as well as their two young children, Lilliana and Rylee.

Martin moved his family from Kansas to Paradise to help with his ailing mother after she recently suffered a stroke. And while the family didn’t lose any property in the fire, they did lose stability. Martin was due to start a logging job the day the Camp Fire started. Logging jobs have since dried up and now the family finds itself visiting the food distribution site in nearby Chico to help provide nourishment until things get better.

“The food got us through,” Ashley said. “It’s been filling in the gaps.”

While Martin hasn’t found a job yet, he’s still searching every day and he’s confident he’ll find something soon.   “It’s a lot easier to go to sleep and focus on finding a job when you know your kids aren’t hungry,” he said. “We’re thankful for having full bellies.”

Food for Mendocino and Lake County Fire Evacuees

August 1, 2018

When disaster strikes, you can always count on the San Francisco-Marin Food Bank to lend a hand. In the case of the Mendocino/Lake County Complex Fires, it’s not just a hand we’re lending – it’s multiple pallets of emergency food and water for fire evacuees.

Our Food Resources team has been monitoring the situation, and when contacted by our friends at Redwood Empire Food Bank (REFB), we leaped into action – assembling ten pallets of emergency water, easy-open food pouches, and ready-to-eat food. This week, emergency food supplies from our Food Bank warehouse will help REFB restock its rapidly-depleting emergency food inventories.

“We are once again saddened by the news of these fires, but we are glad to be a part of the Food Bank regional network so that we can help out, even from afar,” said Barbara Abbott, Director of Food Sourcing and Allocation at San Francisco-Marin Food Bank. “Our hearts and thoughts are with our Northern California neighbors whose homes and lives have been damaged by the fires.”

Because of the generous support of our donors, our Food Bank collaborates year round with other Food Banks around the region – and across the country – to prepare for and respond to disasters.

TAKE ACTION

  • Get updates and stay connected with news about how San Francisco-Marin Food Bank is supporting the wildfire recovery efforts by following us on Facebook and Twitter.
  • Make an emergency plan with your loved ones so you know what to do when disaster strikes. Visit www.readymarin.org or www.sf72.org for information and useful guides to help you get prepared.

NOTE: At this time, the San Francisco-Marin Food Bank is not accepting donations of food, water, or other supplies for the fire relief effort.

Responding to Hurricane Harvey

September 6, 2017

Food Bankers know that our primary task – today and every day – is to help hungry people get enough to eat.  Most of the time, we focus on neighbors close by – people living in our city, county or region. But during times of disaster – like Hurricane Harvey – making nutritious food available to all who need it crosses county lines and even state lines.

As Hurricane Harvey pounded southeast Texas, we at the San Francisco-Marin Food Bank were eager to help. With flood waters receding, thousands of people who lost their homes and most of their belongings are now in need of food.

The San Francisco-Marin Food Bank is responding by sending both food and staff to Texas. As a member of Feeding America, San Francisco-Marin Food Bank is part of a national network that provides assistance to food banks impacted by natural disasters.

Food Bank Staff Head to Houston

Associate Director of Operations Geno Geerlof departed yesterday, and Director of Food Sourcing and Allocation Barbara Abbott will head to Texas on Sunday. They will assist the Houston Food Bank with the massive food sourcing and distribution efforts now underway, helping provide food and water to thousands of people impacted by the storm and its aftermath.

The response from the community has been overwhelming – the Houston Food Bank is receiving as many as 120 truckloads of food every day.  They are operating 24/7 to receive donations and get them out into the community as quickly as possible.

Barbara is excited and ready for the challenge. “I imagine I’ll be looking at very long hours, and no days off while I’m in Houston, but I’m ready to help in any way I can,” she said.

40,000 lbs. of Food and Water 

In addition to sending personnel, San Francisco-Marin Food Bank is also gathering food and water for relief efforts. We have teamed up with two other Bay Area food banks (Alameda County Community Food Bank and Second Harvest Food Bank in Santa Clara) to provide foods requested by the Houston Food Bank.  This week, we will ship more than 40,000 lbs. of peanut butter, granola bars, bottled water, crackers, canned meats and veggies, instant oatmeal, and other ready-to-eat foods.

Want to help Hurricane Harvey survivors and food banks in Texas?  At this point in the disaster, monetary donations are the most effective way to provide support. Make a donation now at FeedingTexas.org.

Check out recent media coverage about our efforts to help in the aftermath of Hurricane Harvey: