Tag: San Francisco

“Mama” Jean: Feeding Body and Spirit

May 7, 2025

Jean Baker has a joyful smile and ebullient spirit, and both seem to shine prominently on the cover page of the Food Bank’s 2023-24 Annual Report. Now retired, and focused on family and her faith, for years Jean served as a steadfast connection between the Food Bank and participants who came to a food pantry at her church in the Mission District in San Francisco.

Beginnings

In 1976, Jean Baker immigrated to the US from the Philippines with no money, job, or family in the area. “When I first came here being an immigrant, I struggled to survive. Every penny I saved so I can buy food. I didn’t know about government help. I worked part-time here, part-time there, because I couldn’t get a regular job. All I knew was to survive, get work, get paid, and buy your food,” she shared. Jean went on to secure full-time work and raise her three kids — but her experiences of struggle shaped her desire to ensure others wouldn’t undergo the same hardships. “My family back home, they engaged in a lot of social welfare in the church, helping others,” Jean recalls. “So, when I had the opportunity here, I decided to do what my parents were doing.”

Transformative Leadership

17 years ago, Jean was attending church when her priest asked if there were any volunteers to help staff their new food pantry. At the start, other church members took charge of the program, but soon, Jean, who would become affectionately nicknamed ‘Mama Jean’ because of her caring nature, was asked to take the lead. “I accepted because I see a lot of homeless people,” she explains. “They need resources, they need food. Food is the essence of life. So, I dedicated myself to doing this kind of work.”

And dedicated she was. Every Saturday at 6:30 a.m., Jean would meet a Food Bank delivery truck at the pantry. A core group of volunteers — many unhoused community members and participants — helped her unload pallets of food. But Jean quickly noticed they could run the pantry more efficiently outside in the church’s garden. Her idea for a farmer’s market-style set-up in the church courtyard allowed participants to enjoy the fresh air while choosing from healthy, nutritious food supplied by the Food Bank. Rain or shine, Jean and her team shared groceries with 175 households each week.

Tina Gonzales (left) with Jean Baker (right)

For Tina Gonzales, Director of Community Partnerships, individuals like Mama Jean are unsung heroes who rightfully deserve our appreciation. “These are actually pillars of the community doing the work for free!” observed Tina. Because committed individuals like Jean accomplish so much with little infrastructure (she doesn’t regularly use a smartphone), having direct face-to-face connections is key.

“We don’t want them to say yes to everything because they will. But are they overwhelmed? Do they have enough support, or are they biting off more than they can chew? Sometimes, we’ve got to go have a cup of coffee with them or have a friendly visit just to see how they’re doing,” says Tina.

A good percentage of network pantries serving food are faith-based and feeding people is part of their ministry. “I think for someone like Jean, this is her life work. So, we have people who fit the category of like, ‘this is my nine to five job, and I run a pantry.’ Then, we have people like Jean who are more like, ‘This is my calling, and this is how I give back.'”

End of an Era

Sadly, after 16 years, her church announced the hard decision to close the pantry last June. “It was heartbreaking,” recalled Jean, with a hushed voice. But as she had for the past 16 years, she handed out food to her neighbors on the last day of pantry service. The pantry closure was not what Jean hoped for. But she still attends church services and volunteers to tend to the garden. Presently, Jean is taking time to find ways to continue serving the community she loves. Until then, she can reflect on her experience with a smile: “Every Saturday, we met [at] the same place, doing work like a happy family. All we got here are a lot of good memories.”

With Appreciation

Another good memory for Jean was a much-deserved honor from the Food Bank. On the closure date, in recognition of her longstanding leadership and partnership as a pantry coordinator, Jean was presented with a Certificate of Appreciation for her 16 years of service to our participants and helping the community. The praise drew smiles from all in attendance, including Tina, and a beaming smile from Jean herself.

With Mother’s Day just ahead of us and in recognition of Asian American and Pacific Islander Heritage Month, we thank you, Mama Jean, for your generosity, inspired calling to help others, and tremendous service to the Mission community. You are appreciated.

Saving le Roi: Todd’s Story

January 8, 2025

“The quality of the food that you guys offer is amazing… It’s been a godsend,” Todd Dickinson told us one Monday after selecting groceries at the Tenderloin Pop-up Pantry, a collaboration between the Food Bank and St. Anthony’s in San Francisco. A sweet-natured pit bull named le Roi sat beside him, accepting pets from friends and passersby.

Looking through his grocery bag, Todd rattled off dinner ideas: “We’ve got cauliflower.… I’m going to drop that in a pot and make a bisque — a nice creamy, cauliflower soup. The radishes I slice really thin and put into posole.”

A longtime chef, Todd helped open five restaurants over the course of his career. But like thousands of workers in the food service industry, Todd lost his job at the start of the COVID-19 pandemic. Several years of housing instability followed. As Todd struggled to secure a permanent dwelling, groceries from the Tenderloin Pop-up Pantry helped take one stressor off his plate.

During this period, he rescued le Roi — emaciated and severely abused — from the streets. Nursing le Roi back to health became his mission. “I put him on a high protein, high caloric, high fat diet,” Todd said. With the money the pantry saved him on groceries, he was able to buy quality dog food. Fully recovered, le Roi now “picks up his own leash and walks himself. He plays basketball and body surfs,” Todd beamed.

Although Todd has retired from his work as a chef, he still shares his talents for caring and nourishing others by volunteering at City Hope. This community center and Food Bank partner offers Tenderloin neighbors a community center and restaurant-style meals as well as transitional housing for people in recovery.

Earlier this year, Todd achieved a major accomplishment: with help from St. Anthony’s, he secured an apartment for him and le Roi, with a kitchen all his own. “I’m so blessed,” he said, smiling ear to ear.

“Kindness is Strength”: Sam’s Story

September 24, 2024

Coming from an Italian family where a full belly was the highest compliment, Food Bank volunteer Sam grew up knowing that food was “a big deal.” 

 “Without food, I feel like life would be boring,” he shared. “Food is a way for people to show how much they care about people, without knowing how to say it or show it otherwise. I feel like you can solve a lot of problems with food.” 

 In July of 2021, food helped Sam solve a problem of his own: how to occupy his time as a newly sober person. Meditating on the value of food in his own life, and as a safety net and springboard for others, he decided to volunteer with the Food Bank.

 “Trying to Make a Life” 

 After a short stint packing grocery bags at the San Francisco warehouse, Sam began delivering fresh food to the doorsteps of homebound neighbors. But soon, he was wondering how he could make an even greater impact. Eager to build a consistent routine and establish a connection with folks on his route, Sam “adopted a building” to deliver food to the same families in the Tenderloin each week.  

 Reflecting on his experiences over the past three years, Sam was quick to counter common misperceptions about food insecurity in the Tenderloin: “I deliver food to not just folks who are in from the cold, but a lot of people who are trying to make a life and get back on their feet,” he shared. “There are families in these neighborhoods that need this service. They’ve got children they have to feed.” 

 Underscoring Sam’s point, only 3% of Food Bank participants are unhoused and 60% have at least one member of the family working. It’s clear that homelessness and unemployment are not the drivers of food insecurity in our community. That’s why we’re working with partners, advocates and volunteers like Sam to address hunger at its root: income inequality, the sky-high cost of living, systemic inequities and an insufficient social safety net. 

Haircuts and Healthy Groceries  

Born and raised in Potrero Hill, Sam is determined to keep making a difference in the city that he loves. “I believe that whatever small thing I can do is still a note better than nothing,” he told us.  

 But Sam’s dedication is no “small thing” by any measure. To date, he’s shared more than 130,000 pounds of food with neighbors and volunteered more than 700 hours of his time. He delivers to 75 households weekly. And he’s even picked up some unlikely tools – scissors and a razor – to better meet the needs of his neighbors.  

“I started the barber thing in January of this year. I let everybody [on my route] know upfront: ‘I’m a student barber, but I’m totally willing to give you a free haircut.’ There was one gentleman who really sticks out to me, his name was Paul. I got him cut up looking good. His afro was looking tight, got him a good shave going. He was rocking his handlebar mustache after I was finished. He was giddy almost with excitement,” Sam laughed.

“Kindness is Strength” 

 From trims to line-ups, Sam is building his barbering repertoire while building connections with his neighbors – including a participant on his route who is a barber herself! His driving ethos is the same through it all: “What can I do to lift this person up, to empower them to take the reins and then go forward?” 

 Whether through food, friendly conversation or a solid shave, Sam’s compassion shows up in every interaction.  And when asked to make an elevator pitch for becoming a driver for Home-Delivered Groceries, his call to action is simple. 

 “In the world now, being kind to one another is the strongest thing that you can do for your fellow human being. Kindness is strength. And there are a lot of people who are stronger than they think they are.” 

Keeping Each Other Healthy: Gary’s Story

July 8, 2024

Once a week, a familiar face stops by a neighborhood food pantry in the Richmond district for an afternoon volunteer shift: coordinating the check-in process, breaking down cardboard, and helping share groceries with hundreds of neighbors each week.  

Meet Gary. He’s a retired special education teacher and a regular pantry volunteer: “I have had cordial interactions almost universally at the pantry, and I find being outside positively reinforcing,” he shared.  

But socializing and fresh air aren’t the only reasons he chose to volunteer with the Food Bank.  

“My rejoinder is that during COVID, I didn’t leave the house. I was at high risk, and you fed me. So, I see this as my responsibility to reciprocate,” Gary told us.  

High Risk and Housebound 

Gary, a long-time San Francisco resident, described his feelings in the early part of the pandemic as a sense that “the sky was falling.”  

“I’m a hypochondriac. I was in a high-risk group, so I literally did not leave my house for a long time,” he shared. As people plundered grocery store shelves for food and toilet paper, Gary said there was one thing that helped put food on the table and gave him some peace of mind.  

“The Food Bank really massaged my anxiety about the contagion. It was pivotal. I did have people who were kind enough to go shopping for me too, but my home-delivered groceries were very helpful.”  

HDG to Farmer’s Market-Style 

Gary lives on his pension income – so even before record inflation hit, his pre-pandemic grocery routine involved walking to a variety of stores and markets to get the best deals and buy food in bulk. The health risks of the pandemic made this routine impossible for him, but home-delivered Food Bank groceries helped Gary offset the pressure on his budget and stay nourished with fresh vegetables.  

“I used the produce a lot in salads and in pasta. I would sauté vegetables, add some condiments, spice it up a bit, and have a lot of pasta,” he recounted. “It was a preponderance of produce!” 

When he felt safe to do so, Gary began attending the weekly in-person food pantry near his home. Now with both experiences under his belt, he’s an enthusiastic advocate for the farmer’s market-style selection at his neighborhood food pantry, which helps avoid what he calls “lentil-bean syndrome.” 

“You would get lentil beans in every [home] delivery, and I still have them. I really like lentils, but it was a lot,” he shared. “I think that this format is far better, because people can decline [what they don’t want], and it’s just far more efficient.” 

Keeping Each Other Healthy 

Before Gary left to begin his volunteer shift, he reflected on the past four years. Thanks to his own network of support – friends, neighbors and groceries from the Food Bank – Gary was able to stay healthy and safe during the height of the pandemic. But he knows not everyone had that good fortune. 

“A real concern of mine is community healthcare,” he shared. “Had we a more empathetic government, a lot of people would be alive right now.” 

Every week, we see neighbors facing difficult choices between paying for food or healthcare. That’s why the Food Bank is tenacious in pushing for public policy that addresses the root causes of hunger, while also addressing the immediate need for food in our community. 

Forming a Support System 

As for Gary’s next steps? With the Food Bank’s Pop-up Pantries closing in June 2025 due to the end of pandemic-era funding, he’s already looking for new ways to volunteer and continue to be part of a support system for others. 

“I would be happy to work with youth. I would be happy to work with older people. I would be happy to walk people’s dogs if I can,” he laughed. “As human beings, we are empathetic. And when you [volunteer], you feel better. We all want to feel better.” 

 

 

 

 

A Gift for the Future: Carolyn’s Story

July 3, 2024

Carolyn Golden’s relationship with the Food Bank goes way back – back to the beginning, in fact. Prior to the merge of the Marin Food Bank and the San Francisco Food Bank in 2011, Carolyn saw an advertisement in the newspaper for a Marin Food Bank food drive. 

“I moved to Marin in 1980, about two years before I started with the Food Bank. They had an enormous turkey sitting in Corte Madera, in the town center. You would put bags of food down the chute into the turkey. I brought a bag of food and probably a check for $50. That’s how I started: how can I make an impact? I see this food, I know that it will feed people and I know what they can buy with the $50 donation,” Carolyn reminisced.  

Shortly after, she began donating her time at the original Marin warehouse. 

“I did some volunteering up at the Novato Center, which was the size of a small house. It was really tiny, and I went up to help sort and put food bags together. Compared to now, there are these enormous warehouses in Marin and in San Francisco!” 

Seeing Food Pantries in Action 

Outside of her work as a web developer, Carolyn volunteered as a tax preparer for low-income neighbors in Marin at a neighborhood resource center. One Friday volunteer day, Carolyn went down the hall to see the nearby food pantry in action. 

“I said, I’ve got to check out the food pantry and suggest that people use it – they can come to see me, and then go get some food. So, I walked down there one day and I went, oh my God, you’ve got salmon from Whole Foods, fabulous breads, all the fresh produce. They were letting people select what they wanted. I was also impressed by how caring and kind the volunteers behind the tables were to everyone,” she shared. “I was really impressed by the food – it was excellent quality food. And that was 20 years ago, so I know it’s getting better and better.” 

From Fresh Rescue items from local grocery stores to the farmer’s market-style setup, many elements have remained tried and true staples of Food Bank programming. Yet since Carolyn’s initial pantry visit, the Food Bank has continued to evolve immensely. 

Growing Together 

With even more fresh produce (now more than 70%!), larger warehouses, more families supported, and network of 350 partner organizations across San Francisco and Marin, the quality and scale of Food Bank operations has grown drastically. Through it all, Carolyn’s partnership has grown alongside it.  

“One thing that resonates with me about how special the Food Bank is, is that it’s so responsive to the situations affecting people today and looking to future needs. I believe that a dollar goes much further with the Food Bank – more bang for the buck,” Carolyn shared, speaking to her decision to increase her support and eventually become a major donor. “Although it felt good to buy food and then drop in in the bin for donation, [I realized] the Food Bank can buy so much more for the same dollars. I stopped giving food and increased my cash donations.”  

Yet her motivation for donating remains the same as the first day she brought a $50 check. 

“I just think, if you’re not eating, how are you going to do well in school? How are you going to be able to work? Food is the basis of everything to me.” 

A Legacy of Nourishment 

Recently, Carolyn decided to include the Food Bank in her will — because if there’s one thing she’s learned, it’s that food security is critical year in and year out. Thanks to her legacy commitment, Carolyn’s support of the Food Bank will continue even after she’s gone. But someday, she hopes the Food Bank will be obsolete. 

As she put it: “Wouldn’t it be nice if the Food Bank had to go out of business because there was no need?” 

We agree – and thanks to dedicated supporters like Carolyn, the Food Bank and our partner network can keep working towards that nourishing future for all our neighbors. To join Carolyn and add the Food Bank to a will for you or a loved one, please visit sfmfoodbank.org/legacy-giving. 

Trust the Process: Building Roots by Being Together

April 17, 2024

Walking into La Raza Community Resource Center on a hot San Francisco summer day last year, we were immediately greeted by an extra layer of warmth: the enthusiastic welcome of La Raza’s staff and pantry volunteers. Nestled in the historic Mission district on Valencia Street, La Raza is a trusted one-stop shop for food and social services that’s been serving the Latinx community since 1979.

a man and a woman holding produce and food pantry itemsa woman handing out celery

Collaborating With Community 

In partnership with the Food Bank, La Raza holds a farmer’s market style food pantry for the community on Wednesdays, serving roughly 330 families each week. Volunteers worked in tandem, passing out leafy greens, onions, plums, and many other dry pantry items. Even in hot weather, it wasn’t enough to slow down their determination to meet the needs of their participants – all with smiles and kindness. Whatever neighbors are seeking assistance with – be it weekly groceries, diapers, or parenting classes – they know they’ll find answers, support, and a friendly face here. a smiling woman with sunglasses holding a box of produce

“It’s always word of mouth – ‘Come here!’ It’s a very trusted space, especially for newcomers,” said Zabrina Olivares, a case manager in La Raza’s Family Advocacy and Social Services department. Though she’s a newer staff member, Zabrina has witnessed first-hand how this legacy of trust with the community has cemented La Raza as such a crucial support system for neighbors in the Mission.

Trust as the Foundation for Success

La Raza’s immigration services are just one example of how trust and relationship-building create better outcomes for community members. In-house immigration attorneys can advocate for and walk with neighbors through their immigration journey, while case managers connect neighbors with other support services. This holistic approach makes a huge difference for neighbors like Carolina, a participant and pantry volunteer at La Raza.

“La Raza is one of the most complete community centers available. It has a lot of services that help with immigration, counseling/therapy for immigrants, and assistance with rent,” Carolina told us. After experiencing threats of violence to her family, Carolina left her home country of El Salvador with her two daughters. The services she found through La Raza provided a supportive launch pad while she found footing in her new home, San Francisco.

two women having a conversation while setting up a food pantrytwo women looking at a box of romaine lettuce

Barriers to Food Security

Creating food security for Latinx community members is a central tenet of La Raza’s work – and this has only become more challenging in recent years. “I’m witnessing that more people need food. During COVID, and especially after COVID, food got more expensive,” Zabrina shared. Our community is being squeezed on all sides by the steep cost of living, including childcare, gas, utilities and more. This fact is underscored by the Food Bank’s participant survey, which found that 83% of those surveyed report being worried about running out of food each week. Additionally, government support is declining,
including the slash in CalFresh benefits last year.

“Food stamp (CalFresh) funds have decreased, but even with that, many of our population aren’t eligible for food stamps,” Zabrina shared. With this in mind, La Raza supports other food access solutions for community members: “We are also an Emergency Food Box site, a partnership with the Food Bank, where participants call ‘211’ and can receive a box of food when the need is extra urgent.”

With a three-day supply of shelf stable food, these boxes are an important resource for people in crisis with no immediate way to access food. On average, the Food Bank supports La Raza with 20-30 Emergency Food Boxes per month. Folks can access this service once every twelve months, and while there aren’t any requirements, it’s helpful to call ahead for availability.

two women holding a large bag of onionsa group of staff standing in a circle having a meeting

Towards Self-Sufficiency for the Latinx Community

While the Food Bank is squarely focused on ending hunger and advocating for solutions to the root causes of hunger, many of our partners – including La Raza – take a more holistic approach to supporting their community members.

Core to La Raza’s mission is empowering their neighbors with self-sufficiency and agency, many of whom migrated to this land for better opportunities. Empowerment can take many forms. One effort La Raza is focused on is advocating for policies like Immigrant Parent Voting. This law allows noncitizen parents to vote on measures that affect their children’s welfare in public school.

As case manager, Zabrina encourages parents to get involved: “This is affecting your child’s education and who you want and don’t want in there. I remind them that this is part of self-sufficiency, advocacy, and empowerment. This is your power, your vote, and to feel part of your community. And that’s something that we encourage a lot here – to be part of your community – be together.”  It’s this sense of agency and power that informs all of La Raza’s work, and one that permeates the attitudes of volunteers, participants and staff alike.

Carmen Callejas, La Raza’s current Pantry Coordinator and a former La Raza participant, shared that her trust in this community is informed by her own story of reaching self-sufficiency: “I learned to respect the community, and especially that the work is for them. There is nothing better than that. Working with love and passion to help people out is invaluable.”

logo of La Raza CRC

“Help Repair the World”

February 28, 2024

Volunteering with the Food Bank in May 2020 was really a no-brainer for Mitchell. As a retired government worker for various public health agencies, he already had a deep knowledge of epidemics and health outbreaks. Combined with the driving force of his faith, Mitchell knew he wanted to help his community out during a difficult and pivotal time. 

“I come from a Jewish culture that mandates we help repair the world. I heard that the Food Bank needed volunteers, so I went down, I signed up and that’s where I’ve been,” Mitchell told us. 

Community: An Antidote to Isolation

Today, Mitchell is a regular fixture at four pantries a week, with more than 1300 volunteer hours under

Mitchell stops to chat with Mike, Senior Pop-up Supervisor at the Food Bank

his belt. Though he has some ambitious ideas for getting more folks involved with volunteering – “get influencer people, the ones with the hot names to plug the Food Bank. Maybe Taylor Swift, I understand she’s an influencer” – we think his own testimony is pretty convincing. 

“A lot of seniors isolated themselves during the pandemic. Being at the Food Bank allows you to be with real-life people. So it’s very good for the psyche, the mental health,” Mitchell shared. And aside from the social component, “going to the Food Bank is like going to the gym. I can lift a 60-pound bag of rice from a pallet and put it on the table. And I will be 80 years old in July!” 

Outside of his busy Food Bank shift schedule, Mitchell is active in Lao and Burmese communities in the Bay, a longtime affinity and connection that stems back to his college days. He also became interested in Legos during the pandemic, dedicating his entire living room to elaborate Lego sets: “my living room is a museum!”

Join Mitchell

In addition to his extensive volunteering, Mitchell also donates to the Food Bank each month – a crucial way to ensure we can continue meeting the immediate needs of our neighbors while strategically planning for more long-term, holistic solutions in the future. Thank you, Mitchell, for your dedication to ending hunger in San Francisco and Marin! We can’t do this work without supporters like you.

Becoming a monthly donor or a regular volunteer are two of the best ways you can support neighbors facing hunger. Make a gift or sign up for a shift to make a difference today! 

Neighbors Helping Neighbors

January 4, 2024

Ask a regular volunteer at our Pop-up Pantries, or any Food Bank Pop-up staffer, and they’ll smile at the mention of Stephanie Chin and her dad, George. Stephanie and George started volunteering in the early days of the pandemic, and their friendly and fun presence has been a fixture at multiple weekly pantry sites ever since.  

But it’s not only other volunteers and staffers who look forward to seeing them. Through their consistent dedication to volunteering, Stephanie and George also get to know many participants – and on top of social connection, these friendships can help build a stronger safety net, too. Case in point: Stephanie shared the story of how she became friends with “Grandpa,”* a participant she first met at Roosevelt Pop-up Pantry over a year and a half ago.  

Tell us a little about how you first met Grandpa and his family.  

Stephanie and George volunteering at a Pop-up Pantry

Grandpa stood out because he was accompanied by a young girl, who I later came to find out was his granddaughter. I struck up a conversation with them both – his granddaughter is one of the sweetest, most polite, and mature kids you’d ever meet. I watched as she helped Grandpa push his cart and get his food. Grandpa, who’s quite independent himself, just seemed very kind and had a gentle demeanor. Seeing the two together reminded me a lot of the times when I would help and spend time with my Grandpa when he was alive. 

How did volunteering help you get to know them better? 

 In subsequent weeks, I kept seeing the duo. I would greet them, and then check in with Grandpa to make sure he was doing okay, and with his granddaughter to see how school was going. His granddaughter and I bonded over “girly things” and our love for stickers (something I used to collect when I was her age), so one day I brought her a few to share.  

She was so gracious, and the following week, she brought me a lovely handmade and handwritten card. It was also at this point that I met the rest of the family (Grandpa’s son and daughter-in-law, aka the granddaughter’s parents). We chatted and from then on, we saw each other on the regular and became friends. 

In late 2022, you stopped seeing Grandpa and his family for several weeks. What happened? 

There was one week when his daughter-in-law and granddaughter showed up at the pantry just to come see me. That’s when I found out that Grandpa had an accident at home – he had fallen in the kitchen and broken his leg. He underwent surgery, and was in the hospital with quite a long recovery road ahead.  

Dealing with a family health issue like that isn’t easy – and often comes with medical bills that can put a strain on budgeting for other necessities like food. How did your relationship with the family support them through this difficult time? 

About two months went by, and I still hadn’t seen Grandpa return to the Pop-up Pantry. I was worried about his health and also wanted to make sure that he didn’t lose access to the pantry’s services if he was still in need of the food. That’s when I remembered that included in the handwritten card that his granddaughter had given me, was her mom’s contact info.  

So, I reached out to see how Grandpa was progressing and to support them in finding ways to help Grandpa get back on his feet (including maintaining his access to food from the pantries). That’s where the whole community pitched in – his kind neighbors picked up his groceries for him, while his daughter-in-law became the primary caretaker to look after him at home.

Have you been able to speak with Grandpa since his accident? 

After about nine months, I finally saw Grandpa return to the pantry with his daughter-in-law. It brought my dad and I so much joy to see Grandpa up and about, walking, and looking healthy and strong. We chatted for a bit, and both thanked us for just always sending good thoughts and checking in on them. For me personally, this was honestly one of the most rewarding days at the pantry. Not to mention, it was the first time that Grandpa got to see for himself the farmer’s market-style in action!

Double cause for celebration there! That’s amazing. We’re glad that Grandpa made a strong recovery, and that he got to see the switch from pre-bagging groceries to a farmer’s market-style pantry! Thank you for sharing this story with us — and thanks to you and your dad for being such superstar volunteers, neighbors and advocates.  

Volunteering: An Unexpected Gift

December 22, 2023

If you asked Nick his driving motivation to home-deliver groceries to neighbors during the pandemic, he simply felt it was the right thing to do: “I feel very strongly that people should not go hungry. I think that of all the things that humans confront, hunger is the worst. So, I just wanted to help make food available.” What he couldn’t have expected was to come away from his volunteering experience at the Food Bank with some new home décor — but more on that later. 

From New Neighborhoods to Familiar Faces 

After working in the warehouse and at different Food Bank pantries during the early pandemic, Nick signed up to home-deliver groceries to seniors, families with young children, folks with disabilities and other neighbors who weren’t able to make it to a traditional pantry but still needed food. His shift took him all throughout the city — including neighborhoods that he, after many years of living in San Francisco, had never been to before.  

Then, he got an email from the Food Bank, inviting volunteers to “adopt a building,” or deliver to the same building and neighbors each week. 

“That’s how I got into home-delivering groceries at an apartment complex in Japantown. And it’s been extremely fulfilling. I enjoy seeing the same people again and again. They have a true multinational force in that building, so it’s a huge variety of people,” Nick shared.  

Communicating Through Food 

“I’ve had all kinds of food given to me because people just want to acknowledge me bringing food to them,” Nick told us, highlighting how despite communication barriers, both volunteers and participants find a way to share their mutual care and respect. Though Nick is the one dropping off groceries, including 70% fresh fruits and vegetables, pantry staples like rice, and proteins like eggs and chicken, many neighbors reciprocate in their own way. 

“There’s one unit with an elderly couple, and the woman is a baker. She makes these palmiers that are so good! And then for example, this week, one person gave me a bag of raisins and date pieces.” Who knew volunteering could be such a sweet gig? 

A Heartfelt Gift 

But of all the moments he’s shared with other neighbors, one memory with John and Yihung, an older couple on his delivery route, sticks out for Nick above the rest. 

“John asked me one time how old I am [75]. I told him, and he just was blown away. He wound up making me a scroll, which is in English and in Chinese characters. It’s just incredible that he took this effort to prepare that scroll, as a way of saying thank you. I almost choke up thinking about it,” Nick shared.  

The hand calligraphy of the beautifully ornate scroll reads: Mr. Nick: Seeing you at this age, you still working hard to serve our elderly. I can’t help but say: the world would be more beautiful if there were more people like you! 

In Nick’s words: “It’s really a beautiful thing, isn’t it?” 

Just the Delivery Boy? 

Nick was immensely touched by John and Yihung’s gesture and hangs the scroll in his home to this day. But he was quick to point out that it takes a whole community of people to make delivering groceries possible, week in and week out. 

“I am humbled by all the effort behind me, by all the people at the Food Bank who make this happen. That’s the extraordinary part of this. The people who are out there on the curb in all kinds of weather, loading groceries into people’s cars, people who are working in the warehouse day after day, that’s not exactly the easiest thing to do,” he said. “I’m just the delivery boy.” 

Nick’s right: transformative change takes collective action. But that’s exactly why the hard work of volunteers or “delivery boys” like Nick is so critical to ensure that fresh groceries can reach neighbors across San Francisco and Marin. Thousands of families, including John and Yihung, depend on home-delivered groceries to put food on the table and keep up with the ever-high cost of groceries, rent, medical bills, gas and more.  

We can’t promise you a handmade scroll of appreciation. But here’s what volunteering WILL deliver: greater connection with your community, a critical service for our neighbors, and an opportunity to help provide Food For All. Join Nick and sign up to “adopt” a route – fill out this form of interest to get more details.   

Ming’s Story: “We Make Enough for All”

December 1, 2023

Peering in through the windows of a Cantonese barbeque spot in the Richmond district, your gaze meets a line of roast duck, dripping fatty juices onto pans of stir-fried noodles, vegetables, and roast pork Rows of ducks hang above trays of stir fried noodles, meats, and more.below. Next door, another restaurant dishes up steaming, juicy xiao long bao. 

These two restaurants are where Food Bank pantry participant Ming has worked for the past 10 years – first as a cook, now as kitchen manager of both operations. Though her job has steady hours, and she’s able to eat shift meals at work, inflation is still taking a toll on her household budget: “Groceries are really expensive,” she shared. “But even though it’s hard, I still have to support my three daughters.” 

That’s why her local food pantry makes all the difference. 

Pantry Ingredients Save More than Money 

Ming first learned about the Roosevelt Pop-up Pantry from a friend in 2020, when the pandemic shutSu Ming taking her lunch break from work down restaurants all over the Bay Area and put her and thousands of others out of work. As a single parent raising a high schooler, putting another daughter through college, and helping support her eldest daughter at the time, Ming needed some support of her own. Ever since, these weekly groceries from the pantry near her work have remained a crucial time- and money-saver for this busy mom.

“What I get here is easily enough for a few days, sometimes a week — it depends on what there is. I’m really grateful, but I have to be strategic,” Ming told us. Thousands of neighbors are performing this mental math each week, stretching their groceries out to cover as many meals as possible.  

Our survey of more than 9,000 Food Bank participants showed that single parent households like Ming’s are among those hit the hardest — 69% could not afford a $400 emergency expense, and 88% were worried about running out of food. And with the holiday season and family gatherings in full swing, the pressure to afford special ingredients on top of the essentials can be daunting. 

Holidays Taste Like Mom’s Cooking 

Even though year over year inflation has slowed, the cost of a holiday meal is still 13% higher compared to 2021. It’s no wonder why more than 50,000 households rely on groceries from the Food Bank as the base for their celebratory meals.  

For Ming, the holidays are all about reconnecting with her three daughters — and for her family, much of that connection happens through food. She says her older daughters head home for the holidays with one thing in mind: a home-cooked meal. 

“‘What tastes best is Mom’s cooking!’” Ming laughed, mimicking her daughters. “I make whatever they feel like. I make a soup with carrots, tofu, bean curd sheets, shiitake mushrooms, pork — it’s my daughters’ favorite.”  

Food Brings Joy Year-Round 

As the pantry is winding down for the day, Ming darts back into the restaurant and emerges with massive trays of stir-fried noodles and vegetables, braised pork, and fried rice. Food Bank staff and someFood Bank Community Coordinator Marcel and Su Ming are all smiles for lunch volunteers make their way over, dishing up portions buffet-style and gathering around the foldout table. Turns out, it’s not only Ming’s family that she’s bringing together over food. 

“I asked our chef to cook these dishes for the pantry staff – they like eating it,” she shrugged nonchalantly. “Our staff have to eat lunch too. We make enough for all of us, and then we can have lunch together.” 

As folks sit around laughing, chatting and eating in the sunshine, it’s clear this lunch tradition has morphed into something beyond a quick break from work. These meals are a weekly chance to slow down, connect, and be in community with others. And whether for a special occasion or a regular Tuesday afternoon, any day is a great day to share the joy of good food.